When evaluating rewards program apps for Shopify Plus merchants, ReferralCandy, Rivo, and BON Loyalty are frequently compared. Each offers distinct features tailored to different business needs.
Core Features and Functionality
ReferralCandy specializes in referral and affiliate marketing, providing tools to create and manage referral programs with various reward structures, including cash payouts, coupon codes, store credits, and custom rewards. It offers unlimited referral and affiliate campaigns, full API access, and integrates with platforms like Shopify, Klaviyo, and ReCharge. (referralcandy.com)
Rivo offers a combined loyalty, referral, and membership program specifically tailored for Shopify stores. It includes features like points accumulation, referral bonuses, VIP tiers, and membership management. Rivo provides a free plan and paid plans starting at $49 per month. (rivo.io)
BON Loyalty focuses on straightforward loyalty and referral programs, supporting points accumulation, referral bonuses, and basic VIP tiers. It offers customization for rewards and an easy-to-navigate interface. BON Loyalty provides a free plan up to 250 orders per month, with paid plans starting at $25 per month. (rivo.io)
Pricing and Value
ReferralCandy's pricing starts at $39 per month for the Basic plan, with a 10.5% success fee on referral sales. The Grow plan is $79 per month with a 3.5% success fee, and the Scale plan is $249 per month with a 1.5% success fee. The Enterprise plan is $799 per month with a 0.25% success fee. (referralcandy.com)
Rivo offers a free plan and paid plans starting at $49 per month for the Scale plan and $499 per month for the Plus plan. The Plus plan includes additional features like a dedicated account manager and premium support. (rivo.io)
BON Loyalty provides a free plan up to 250 orders per month, with paid plans starting at $25 per month. Higher plans with more referrals and advanced features can cost up to $199 per month or more, depending on store volume. (rivo.io)
Ease of Setup and Use
ReferralCandy offers a simple, quick setup with a 7-day free trial. It provides a user-friendly interface for managing referral campaigns. (referralcandy.com)
Rivo's setup is moderately complex, with some learning curve due to its comprehensive features. It offers a free plan and paid plans starting at $49 per month. (rivo.io)
BON Loyalty provides an easy-to-navigate interface with a free plan up to 250 orders per month. Paid plans start at $25 per month, with higher plans offering more referrals and advanced features. (rivo.io)
Integrations
ReferralCandy integrates with platforms like Shopify, Klaviyo, ReCharge, and over 20 other tools. (referralcandy.com)
Rivo is specifically designed for Shopify stores, offering seamless integration with Shopify's checkout and real-time updates. (rivo.io)
BON Loyalty integrates well with Shopify and marketing platforms, supporting multiple languages for global stores. (rivo.io)
Customer Support and Documentation
ReferralCandy offers 24/7 email and live chat support, along with onboarding help. (apps.shopify.com)
Rivo provides email and chat support, along with a knowledge base. (rivo.io)
BON Loyalty offers support through email and a knowledge base, with a focus on international merchants requiring multilingual support. (rivo.io)
Best-Fit Customer Profile
ReferralCandy is best suited for Shopify Plus merchants primarily seeking referral and affiliate marketing solutions to grow their customer base.
Rivo is ideal for Shopify Plus merchants looking for a comprehensive loyalty, referral, and membership program with advanced features and customization options.
BON Loyalty is suitable for Shopify Plus merchants needing a straightforward loyalty and referral program with multilingual support and a generous free plan.
Situational Recommendations
ReferralCandy: Choose if your primary goal is to implement a referral and affiliate marketing program to expand your customer base.
Rivo: Opt for Rivo if you require a comprehensive loyalty, referral, and membership program with advanced features and customization tailored for Shopify stores.
BON Loyalty: Select BON Loyalty if you need a simple yet effective loyalty and referral program with multilingual support and a generous free plan, especially for international markets.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys.
