Rivo and BON Loyalty are Shopify apps designed to enhance customer loyalty and engagement through rewards and referral programs. Rivo offers loyalty, referrals, and membership programs, while BON Loyalty focuses on loyalty rewards and referral programs. This comparison evaluates their features, pricing, ease of use, integrations, customer support, and ideal customer profiles to determine which is better for subscription commerce.
Rivo
Features
- Loyalty Program: Offers points-based rewards for purchases, referrals, and social media engagement.
- Referral Program: Encourages customers to refer friends in exchange for rewards.
- Membership Program: Provides subscription-based benefits with customizable billing intervals.
- VIP Tiers: Recognizes and rewards top customers with exclusive benefits.
- Points Expiry: Allows setting expiration dates for points to encourage timely redemption.
- Collection Multipliers: Awards extra points for purchasing specific product collections.
Pricing Model
- Free Plan: For stores with up to 200 orders per month.
- Scale Plan: Usage-based pricing for businesses processing 200-2,500 orders per month.
- Plus Plan: Enterprise-grade solution for high-volume businesses processing up to 100,000 orders per month.
Pricing details are available on Rivo's pricing page.
Pros
- Comprehensive loyalty and referral features.
- Flexible membership billing intervals.
- Points expiration to drive engagement.
- Collection multipliers to boost sales.
Cons
- Advanced features require higher-tier plans.
- Some features may require technical setup.
Best-Fit Customer Profile
Ideal for businesses seeking a comprehensive loyalty solution with advanced features and flexible pricing.
BON Loyalty
Features
- Loyalty Program: Offers points-based rewards with multiple redemption options.
- Referral Program: Encourages customer referrals with customizable rewards.
- VIP Tiers: Recognizes and rewards top customers with exclusive benefits.
- Multi-Language Support: Supports over 250 languages simultaneously.
- Customizable Branding: Offers extensive customization options for program branding.
- Amount Discounts: Allows customers to redeem points for fixed monetary discounts.
Pricing Model
- Free Plan: For stores with up to 250 orders per month.
- Basic Plan: For startups and small businesses.
- Growth Plan: For medium-sized businesses.
- Professional Plan: For enterprises.
Pricing details are available on BON Loyalty's pricing page.
Pros
- Free plan with essential features.
- Extensive customization options.
- Multi-language support.
- Amount discounts for flexible rewards.
Cons
- Advanced features require higher-tier plans.
- Some features may require technical setup.
Best-Fit Customer Profile
Ideal for businesses seeking a customizable loyalty program with multi-language support and flexible reward options.
Measure satisfaction and loyalty.Run NPS, CSAT, and CES surveys your customers actually answer.
Get started freeSide-by-Side Comparison
| Feature | Rivo | BON Loyalty |
|---|---|---|
| Loyalty Program | Points-based rewards for purchases, referrals, and social media engagement. (help.rivo.io) | Points-based rewards with multiple redemption options. (bonloyalty.com) |
| Referral Program | Encourages customer referrals with rewards. (help.rivo.io) | Customizable referral rewards. (bonloyalty.com) |
| Membership Program | Subscription-based benefits with customizable billing intervals. (help.rivo.io) | Not specified. |
| VIP Tiers | Recognizes and rewards top customers with exclusive benefits. (help.rivo.io) | Recognizes and rewards top customers with exclusive benefits. (bonloyalty.com) |
| Points Expiry | Allows setting expiration dates for points. (help.rivo.io) | Not specified. |
| Collection Multipliers | Awards extra points for purchasing specific product collections. (help.rivo.io) | Not specified. |
| Multi-Language Support | Not specified. | Supports over 250 languages simultaneously. (bonloyalty.com) |
| Customizable Branding | Some customization options available. | Extensive customization options for program branding. (bonloyalty.com) |
| Amount Discounts | Allows customers to redeem points for fixed monetary discounts. (help.rivo.io) | Allows customers to redeem points for fixed monetary discounts. (bonloyalty.com) |
| Pricing Model | Free plan for up to 200 orders/month; paid plans based on order volume. (help.rivo.io) | Free plan for up to 250 orders/month; paid plans for startups to enterprises. (bonloyalty.com) |
Which to Choose
- For Comprehensive Loyalty Programs: If you need a robust loyalty program with advanced features like VIP tiers, points expiration, and collection multipliers, Rivo is suitable.�
