Pricing Resources Case Studies Blog Examples Contact
Log In
Blog

When evaluating survey tools for your Shopify store, it's essential to consider how each platform aligns with your specific needs. Below is a detailed comparison of SurveySparrow, Sogolytics, and Asklayer, focusing on their core features, pricing models, ease of use, integrations, customer support, and best-fit customer profiles.

SurveySparrow

Core Features and Functionality

SurveySparrow offers an omnichannel conversational survey and customer experience platform. Key features include:

  • Conversational Surveys: Engage customers with chat-like interfaces across web, mobile, email, and messaging apps.
  • Multi-Channel Distribution: Distribute surveys via email, SMS, web embeds, and social media.
  • AI-Powered Survey Creation: Utilize artificial intelligence to generate survey questions and analyze responses.
  • Advanced Analytics: Access real-time dashboards and reporting for in-depth insights.
  • Mobile-First Design: Ensure surveys are optimized for mobile devices.

Pricing Model

SurveySparrow offers tiered pricing:

  • Free Plan: 3 active surveys, 50 responses per month.
  • Basic Plan: $19/month for 25 active surveys, 500 responses.
  • Starter Plan: $39/month for 100 active surveys, 2,500 responses.
  • Business Plan: $79/month for unlimited surveys, 10,000 responses.

Note: Pricing is subject to change; refer to SurveySparrow's pricing page for the most current information.

Ease of Setup and Use

SurveySparrow is known for its user-friendly interface, allowing users to create and distribute surveys without extensive training. However, some advanced features may require a learning curve.

Integrations

SurveySparrow integrates with various platforms, including:

  • Shopify: Integrate surveys directly into your Shopify store.
  • Zapier: Connect with over 5,000 apps.
  • Google Sheets: Automate data collection.
  • Facebook Pixel: Track survey performance.

Note: Verify current integration capabilities on SurveySparrow's integration page.

Customer Support and Documentation

SurveySparrow provides:

  • 24/7 Live Support: Access to support via chat, email, and phone.
  • Knowledge Base: Comprehensive articles and tutorials.
  • Webinars and Documentation: In-depth guides and training sessions.

Best-Fit Customer Profile

SurveySparrow is ideal for businesses seeking an engaging, conversational survey experience with multi-channel distribution and AI-powered analytics.

Sogolytics

Core Features and Functionality

Sogolytics is a survey design and Voice of Customer (VoC) analytics platform with multilingual capabilities. Key features include:

  • Survey Creation: Design surveys with a variety of question types.
  • Advanced Analytics: Utilize real-time dashboards and automated text analysis.
  • Multilingual Support: Create surveys in multiple languages to reach a global audience.
  • Security Features: Ensure secure data storage and SSL encryption.
  • Social Media Publishing: Distribute surveys via social media platforms.

Pricing Model

Sogolytics offers multiple pricing plans:

  • Free Version: Includes unlimited surveys and questions.
  • Paid Plans: Pricing details are available upon request.

Note: For the most current pricing information, visit Sogolytics' pricing page.

Ease of Setup and Use

Sogolytics provides a user-friendly interface, but some users may find the platform's extensive features require a learning curve.

Integrations

Sogolytics integrates with various platforms, including:

  • Trello: Manage projects and tasks.
  • Google Calendar: Schedule surveys and events.
  • Meta for Business: Publish surveys on social media.
  • Freshsales: Manage customer relationships.
  • Zenkit: Collaborate on projects.
  • Zapier: Connect with over 5,000 apps.

Note: Verify current integration capabilities on Sogolytics' integration page.

Customer Support and Documentation

Sogolytics offers:

  • 24/7 Live Support: Access to support via chat, email, and phone.
  • Knowledge Base: Comprehensive articles and tutorials.
  • Webinars and Documentation: In-depth guides and training sessions.

Best-Fit Customer Profile

Sogolytics is suitable for businesses requiring robust survey creation tools, in-depth analytics, and strong security features.

Connect Zigpoll to your stack.Sync survey responses to the tools you already use — no code required.
See integrations

Asklayer

Core Features and Functionality

Asklayer is a Shopify micro-survey and on-site feedback app that operates at multiple touchpoints. Key features include:

  • Micro-Surveys: Collect quick feedback from customers.
  • On-Site Feedback: Gather insights directly on your website.
  • Advanced Targeting: Implement page and user targeting for surveys.
  • Branching Logic: Create dynamic surveys based on user responses.
  • Integrations: Connect with various platforms via webhooks.

Pricing Model

Asklayer offers several pricing plans:

  • Free Plan: 25 responses per month, unlimited surveys.
  • Basic Plan: $21/month for 2,400 responses per year.
  • Standard Plan: $

Worth a Look: Zigpoll

If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.

Start collecting feedback in 5 minutes.

Try our no-code surveys that visitors actually answer.
Get started free See Examples

Questions or Feedback?

We are always ready to hear from you.
Let's Talk
×