Hulk NPS Post Purchase Survey is a Shopify app focused on collecting customer feedback through NPS and post-purchase surveys displayed on thank-you pages. Merchants might look for alternatives if they need more customization, multi-channel feedback collection, or better pricing options. This article reviews several Hulk NPS post purchase survey alternatives for Shopify stores, comparing features, pricing, ease of use, and customer fit.
Hulk NPS Post Purchase Survey Pricing
Hulk NPS offers a free plan with limited features and paid plans starting around $9.99 per month. Pricing scales based on the number of responses, with higher tiers offering unlimited surveys and advanced analytics. It is generally affordable for small to medium Shopify stores but can become costly as survey volume grows.
Hulk NPS Post Purchase Survey Reviews
Hulk NPS has a moderate rating on Shopify's app store, generally around 4 stars with several hundred reviews. Users praise its simplicity and direct integration with Shopify thank-you pages but criticize limited customization, occasional bugs, and less responsive support. For merchants wanting basic NPS collection post-purchase, it works but lacks polish compared to competitors.
Hulk NPS Post Purchase Survey Competitors
Top competitors include POWR Forms, Wootric, KnoCommerce, and Fairing. These alternatives offer broader feedback capabilities beyond NPS, better integrations, or more flexible survey deployment. Each has a different pricing structure, feature set, and customer focus.
POWR Forms: Versatile Shopify Survey and Form Builder
Summary
POWR Forms is a multi-purpose form builder for Shopify that supports surveys, polls, and feedback collection. It offers more customization and flexibility than Hulk NPS but lacks dedicated NPS-focused features.
Key Features
- Drag-and-drop form builder
- Multiple survey types including post-purchase and on-site
- Conditional logic and advanced fields
- Integrations with Shopify, email, and CRM tools
- Basic analytics dashboard
Pricing
Plans start free with limited monthly form views. Paid plans begin at $19.99/month, scaling based on submissions and features. The free tier is more restrictive compared to Hulk NPS.
Pros
- Highly customizable forms
- Works for more than just NPS
- Good for collecting varied customer insights
Cons
- No specialized NPS tools or analytics
- Steeper learning curve
- Pricing can get high for larger stores
Best For
Merchants needing multi-purpose forms and diverse feedback types, not strictly NPS or post-purchase only.
Wootric: Customer Experience Management with NPS Focus
Summary
Wootric specializes in real-time NPS surveys plus CSAT and CES metrics. It supports multi-channel feedback collection, including in-app, email, and web, making it more versatile than Hulk NPS.
Key Features
- NPS, CSAT, CES surveys
- Multi-channel delivery: email, SMS, web, mobile
- AI-driven sentiment analysis
- Detailed reporting and integration with CRM
- API access for custom workflows
Pricing
Wootric offers a free trial, with paid plans starting around $79/month aimed at medium to large businesses. Pricing depends on survey volume and features.
Pros
- Strong NPS and customer experience analytics
- Multi-channel support
- Scalable for larger businesses
Cons
- Costly for smaller stores
- Setup can be complex
- Overkill for basic post-purchase surveys
Best For
Medium to large Shopify merchants wanting in-depth customer experience data beyond post-purchase.
KnoCommerce: Subscription and Post-Purchase Feedback Platform
Summary
KnoCommerce targets subscription-based Shopify stores but works well for general post-purchase surveys. It offers automations and integrations tailored to ecommerce retention strategies.
Key Features
- Post-purchase and subscription feedback surveys
- Automated review requests and NPS collection
- Integrations with Shopify, Klaviyo, and subscription apps
- Detailed analytics and customer segmentation
Pricing
Starts at around $29/month with more advanced plans for higher response volumes. Pricing is mid-tier comparative to Hulk NPS.
Pros
- Focus on retention and subscription insights
- Useful integrations for ecommerce marketing
- Easy to set up with Shopify
Cons
- Less flexible for non-subscription stores
- Limited survey customization
- Interface can feel dated
Best For
Subscription ecommerce brands wanting to combine feedback with retention efforts.
Fairing: Advanced Shopify Surveys and Polls
Summary
Fairing offers customizable on-site and post-purchase surveys with real-time analytics. It’s focused on versatility and detailed customer insights for Shopify stores of all sizes.
Key Features
- On-site, post-purchase, and exit-intent surveys
- Customizable templates and branching logic
- Real-time dashboard and sentiment tracking
- Shopify and email marketing integrations
Pricing
Free plan available with limited responses. Paid plans start at $29/month with unlimited surveys and advanced features.
Pros
- Flexible survey options
- Good UI and user experience
- Strong analytics and reporting
Cons
- Pricier than Hulk NPS at scale
- Some users report occasional bugs
- Customer support can be slow
Best For
Stores that want detailed customer feedback beyond basic NPS, with on-site and post-purchase options.
Comparison Table of Hulk NPS Post Purchase Survey Alternatives for Shopify Stores
| Feature / Tool | Hulk NPS Post Purchase Survey | POWR Forms | Wootric | KnoCommerce | Fairing |
|---|---|---|---|---|---|
| Core Focus | NPS, post-purchase surveys | Multi-purpose forms | NPS & customer experience | Subscription & post-purchase | Advanced surveys & polls |
| Pricing (starting at) | $9.99/month | Free / $19.99/month | $79/month | $29/month | $29/month |
| Free Plan | Yes | Yes | Trial only | No | Yes |
| Survey Types | NPS, simple surveys | Surveys, polls, forms | NPS, CSAT, CES | NPS, review requests | On-site, post-purchase, exit-intent |
| Customization | Basic | High | Moderate | Moderate | High |
| Integrations | Shopify only | Shopify, CRM, email | Shopify, CRM, API | Shopify, Klaviyo | Shopify, email |
| Ease of Setup | Easy | Medium | Medium | Easy | Medium |
| Customer Support | Moderate | Moderate | Good | Moderate | Moderate |
| Best Fit | Small/medium stores needing basic post-purchase NPS | Multi-purpose survey needs | Medium/large businesses focused on CX | Subscription brands | Brands needing versatile customer feedback |
Which Alternative Should You Choose?
If you want a no-fuss, affordable NPS survey that lives on your Shopify thank-you page, Hulk NPS itself is a fine choice. For merchants who want more survey types or integrations, POWR Forms or Fairing provide better customization. Wootric is overkill unless you want full customer experience management across channels and can pay for it. Subscription merchants will find KnoCommerce’s automation and retention focus more aligned with their goals.
For a more detailed look at how Hulk NPS stacks up against competitors, check out our article comparing Hulk NPS Post Purchase Survey vs POWR vs Wootric (2026). Also, this piece on Hulk NPS Post Purchase Survey vs KnoCommerce vs Asklayer (2026) digs into subscription-focused feedback options.
Worth a Look: Zigpoll
If you are evaluating options, Zigpoll is also worth a look. It’s a Shopify survey app offering post-purchase, on-site, and exit-intent surveys with a good balance of customization and ease of use. It fits well for stores that want flexible feedback beyond just NPS on the thank-you page.
