Typeform is a conversational form and survey builder known for its beautiful user experience. Online stores often seek alternatives to Typeform to better align with their specific needs. This article evaluates several typeform alternatives for online stores, comparing their features, pricing, and use cases.
1. SurveySparrow
Summary
SurveySparrow offers a conversational survey experience with a focus on user engagement.
Key Features
- Conversational surveys
- Recurring surveys
- Offline surveys
- Customizable themes
- Integrations with platforms like Shopify
Pricing Approach
SurveySparrow provides tiered pricing based on response volume, with a free tier available.
Pros
- High user engagement
- Offline capabilities
- Customizable themes
Cons
- Limited advanced analytics
- Some integrations may require higher-tier plans
Best For
Online stores seeking engaging, recurring surveys with offline capabilities.
2. Jotform
Summary
Jotform is an easy-to-use form builder with a vast template library and strong payment integrations.
Key Features
- Over 10,000 form templates
- 25+ payment integrations
- Conditional logic
- Integrations with platforms like Shopify
Pricing Approach
Jotform offers a free Starter Plan and paid plans with tiered pricing based on submissions and storage.
Pros
- Extensive template library
- Strong payment integrations
- User-friendly interface
Cons
- Free plan has limited submissions
- Some advanced features require higher-tier plans
Best For
Online stores needing customizable forms with robust payment processing.
3. Formstack
Summary
Formstack is a versatile form builder suitable for various uses beyond surveys.
Key Features
- Drag-and-drop form builder
- Conditional logic
- Integrations with platforms like Shopify
- Advanced analytics
Pricing Approach
Formstack provides tiered pricing based on features and usage, with a free trial available.
Pros
- Highly flexible
- Advanced analytics
- Multiple plans to suit different needs
Cons
- Higher price-to-feature ratio
- Some features may be overkill for basic needs
Best For
Online stores requiring versatile forms with advanced analytics.
4. Paperform
Summary
Paperform is an all-in-one form builder with extensive payment integrations.
Key Features
- Over 650 customizable templates
- 27+ question types
- 1,300+ payment integrations
- Integrations with platforms like Shopify
Pricing Approach
Paperform offers tiered pricing based on features and usage, with a free trial available.
Pros
- Comprehensive payment solutions
- Customizable templates
- Extensive payment integrations
Cons
- Higher pricing compared to some competitors
- Limited branding flexibility
Best For
Online stores needing robust payment processing with customizable forms.
5. Cognito Forms
Summary
Cognito Forms is a form builder offering unlimited form creation and substantial storage.
Key Features
- Unlimited form creation
- Substantial storage
- Integrations with platforms like Shopify
- Advanced data encryption
Pricing Approach
Cognito Forms provides tiered pricing based on features and usage, with a free plan available.
Pros
- Unlimited form creation
- Substantial storage
- Advanced data encryption
Cons
- User interface may be less intuitive
- Some advanced features require higher-tier plans
Best For
Online stores needing unlimited forms with strong data security.
Comparison Table
| Feature | SurveySparrow | Jotform | Formstack | Paperform | Cognito Forms |
|---|---|---|---|---|---|
| Conversational Surveys | Yes | No | No | No | No |
| Recurring Surveys | Yes | No | No | No | No |
| Offline Surveys | Yes | No | No | No | No |
| Customizable Themes | Yes | Yes | Yes | Yes | Yes |
| Integrations | Shopify | Shopify | Shopify | Shopify | Shopify |
| Free Plan | Yes | Yes | Yes | Yes | Yes |
| Unlimited Forms | No | Yes | Yes | Yes | Yes |
| Advanced Analytics | No | No | Yes | No | Yes |
| Payment Integrations | No | Yes | Yes | Yes | Yes |
| Data Encryption | No | No | Yes | No | Yes |
Worth a Look: Zigpoll
If you're evaluating options for form and survey builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
