Zigpoll is a Shopify survey app that offers post-purchase, on-site, and exit-intent surveys, focusing on zero-party data collection. DTC brands seeking alternatives to Zigpoll can consider the following platforms:
1. SurveySparrow
Summary
SurveySparrow is an omnichannel experience management platform that provides conversational surveys across various channels, including web, email, and mobile. It offers features like NPS surveys, 360 assessments, and offline surveys.
Key Features
- Conversational Surveys: Engaging, chat-like surveys designed to boost response rates.
- Omnichannel Distribution: Deploy surveys via web, email, and mobile.
- Advanced Question Types: Supports multiple question formats, including NPS and 360 assessments.
- Offline Surveys: Collect feedback without an internet connection.
- Integrations: Connects with platforms like HubSpot, Mailchimp, and ActiveCampaign.
Pricing Approach
SurveySparrow offers tiered pricing based on response volume and features:
- Basic: Starting at $19 per month for up to 2,500 responses.
- Starter: Starting at $39 per month for up to 15,000 responses.
- Business: Starting at $79 per month for up to 50,000 responses.
- Professional: Starting at $249 per month for up to 100,000 responses.
- Enterprise: Custom pricing for larger needs.
Note: Pricing details are based on available information and may vary.
Pros
- User-Friendly Interface: Intuitive design facilitates easy survey creation.
- Engaging Formats: Conversational surveys enhance respondent engagement.
- Offline Capability: Allows data collection without internet access.
Cons
- Advanced Features in Higher Tiers: Some functionalities are limited to premium plans.
- Pricing: Costs may be higher compared to other platforms.
Best For
DTC brands seeking an engaging, omnichannel survey solution with offline capabilities.
2. Jotform
Summary
Jotform is an online form builder that enables users to create surveys, forms, and quizzes with a drag-and-drop interface. It offers a wide range of templates and integrations.
Key Features
- Form Builder: Drag-and-drop interface for easy form creation.
- Templates: Extensive library of customizable templates.
- Integrations: Connects with platforms like Google Sheets, PayPal, and Mailchimp.
- Conditional Logic: Set up rules to show/hide questions based on responses.
- Data Management: Collect and manage responses efficiently.
Pricing Approach
Jotform provides a free tier with limited submissions and paid plans based on usage:
- Free: Limited submissions and storage.
- Bronze: Starting at $24 per month for increased limits.
- Silver: Starting at $29 per month for higher limits.
- Gold: Starting at $79 per month for maximum limits.
Note: Pricing details are based on available information and may vary.
Pros
- Ease of Use: Intuitive form builder suitable for non-technical users.
- Customization: Wide range of templates and design options.
- Integrations: Supports numerous third-party applications.
Cons
- Limited Survey Features: Primarily a form builder, lacking advanced survey-specific functionalities.
- Free Plan Limitations: Free tier has restrictions on submissions and storage.
Best For
DTC brands needing a versatile form builder with basic survey capabilities.
3. Typeform
Summary
Typeform is an online form and survey builder known for its user-friendly interface and conversational survey design. It emphasizes engagement through interactive forms.
Key Features
- Conversational Forms: Engaging, one-question-at-a-time interface.
- Templates: Variety of customizable templates.
- Integrations: Connects with platforms like Google Sheets, Zapier, and Mailchimp.
- Logic Jumps: Create personalized survey paths based on responses.
- Analytics: Built-in reporting tools for response analysis.
Pricing Approach
Typeform offers a free plan with basic features and paid plans based on responses:
- Free: Limited responses and features.
- Essentials: Starting at $25 per month for increased limits.
- Professional: Starting at $50 per month for advanced features.
- Premium: Starting at $83 per month for maximum limits.
Note: Pricing details are based on available information and may vary.
Pros
- High Engagement: Interactive design increases user participation.
- Customization: Flexible design options and templates.
- Integrations: Supports a wide range of third-party tools.�
