Zigpoll and Asklayer are customer feedback platforms designed for retail businesses to gather insights through surveys and polls. Zigpoll integrates seamlessly with Shopify, offering post-purchase, on-site, and exit-intent surveys to collect zero-party data. Asklayer provides micro-surveys and on-site feedback at multiple touchpoints, also tailored for Shopify users.
Zigpoll
Features
- Survey Types: Post-purchase, on-site, exit-intent, NPS, CSAT, abandoned cart, and more.
- Survey Delivery: On-site widgets, email, SMS links, and API integration.
- Customization: Modify fonts, colors, borders, and placement.
- Integrations: Slack, Klaviyo, and more.
- Data Collection: Zero-party data collection.
Pricing Model
- Lite: Free plan with 100 responses/month.
- Standard: $25/month ($12.50/month when billed annually) for 500 responses/month.
- Advanced: $98/month ($49/month when billed annually) for 2,000 responses/month.
- Ultimate: $198/month ($99/month when billed annually) for unlimited responses.
- Enterprise: $400/month ($200/month when billed annually) for unlimited responses and 50 team members.
Pricing details are based on information from Zigpoll's subscription plans page. (docs.zigpoll.com)
Pros
- Easy Shopify integration.
- Flexible survey types.
- Clean user interface.
- Affordable pricing.
- Responsive customer support.
Cons
- Limited advanced analytics.
- Some customization options may require technical knowledge.
Best-Fit Customer Profile
Small to medium-sized retail businesses seeking an affordable and user-friendly survey tool with flexible survey types and easy Shopify integration.
Asklayer
Features
- Survey Types: Micro-surveys, polls, questionnaires, and lead generation forms.
- Survey Delivery: On-site widgets, email, SMS links, and API integration.
- Customization: Remove branding, custom colors, and design elements.
- Integrations: Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via Webhooks.
- Data Collection: User profiles and pre-segmented lists.
Pricing Model
- Free: 25 responses/month.
- Basic: $21/month (billed annually) for 2,400 responses/year.
- Standard: $44/month (billed annually) for 12,000 responses/year.
- Pro: $111/month (billed annually) for 36,000 responses/year.
- Plus & Multi-site: $299/month for unlimited responses and up to 5 sites.
Pricing details are based on information from Asklayer's pricing page. (asklayer.io)
Pros
- Comprehensive survey types.
- Advanced targeting and customization.
- Extensive integration options.
- AI-powered summaries and action lists.
Cons
- Higher pricing tiers may be costly for small businesses.
- Some features may require technical expertise.
Best-Fit Customer Profile
Established retail businesses seeking advanced survey features, extensive customization, and a wide range of integrations to gather detailed customer insights.
Side-by-Side Comparison
| Feature | Zigpoll | Asklayer |
|---|---|---|
| Survey Types | Post-purchase, on-site, exit-intent, NPS, CSAT, abandoned cart, and more. (docs.zigpoll.com) | Micro-surveys, polls, questionnaires, and lead generation forms. (asklayer.io) |
| Survey Delivery | On-site widgets, email, SMS links, and API integration. (docs.zigpoll.com) | On-site widgets, email, SMS links, and API integration. (asklayer.io) |
| Customization | Modify fonts, colors, borders, and placement. (docs.zigpoll.com) | Remove branding, custom colors, and design elements. (asklayer.io) |
| Integrations | Slack, Klaviyo, and more. (docs.zigpoll.com) | Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via Webhooks. (asklayer.io) |
| Data Collection | Zero-party data collection. (docs.zigpoll.com) | User profiles and pre-segmented lists. (asklayer.io) |
| Pricing | Free plan with 100 responses/month; paid plans starting at $25/month. (docs.zigpoll.com) | Free plan with 25 responses/month; paid plans starting at $21/month. (asklayer.io) |
Which to Choose
- Zigpoll: Ideal for small to medium-sized
