Zigpoll and Gojiberry are Shopify survey apps designed to collect customer feedback for ecommerce startups. Zigpoll offers post-purchase, on-site, and exit-intent surveys with zero-party data collection, while Gojiberry focuses on post-purchase attribution and customer polls.
Zigpoll
Features
Zigpoll provides a variety of survey types, including post-purchase, on-site, and exit-intent surveys. It supports multiple question formats and offers AI-powered insights for data analysis. The platform integrates seamlessly with Shopify, allowing for easy embedding of surveys. Customization options include flexible styling and white-label support. Zigpoll also offers SMS surveys and API access for advanced users. (zigpoll.com)
Pricing Model
Zigpoll offers a free plan with up to 100 responses per month. Paid plans start at $29 per month for 500 responses, with higher tiers offering increased response limits and additional features. Annual billing options provide a 25% discount. (zigpoll.com)
Pros
- Easy Shopify integration
- Flexible survey types
- AI-powered insights
- Affordable pricing
- Responsive customer support
Cons
- Limited advanced analytics compared to some competitors
- Customization options may require technical knowledge
Best-Fit Customer Profile
Zigpoll is well-suited for small to medium-sized ecommerce startups seeking an affordable and user-friendly survey tool with essential features for customer feedback collection.
Gojiberry
Features
Gojiberry specializes in post-purchase attribution and customer polls. It offers customizable surveys and supports survey link and QR code creation. The platform provides white-label support and unlimited interviews. Gojiberry's focus is on gathering insights to improve product offerings and customer satisfaction. (gojiberry.app)
Pricing Model
Gojiberry offers a free plan with up to 100 responses per month. Paid plans start at $9 per month for up to 200 responses, with higher tiers offering increased response limits and additional features. Annual billing options provide discounted rates. (gojiberry.app)
Pros
- Affordable pricing
- Customizable surveys
- White-label support
- Unlimited interviews
Cons
- Limited survey types compared to some competitors
- Lack of advanced analytics features
Best-Fit Customer Profile
Gojiberry is ideal for small ecommerce startups focused on post-purchase feedback and customer polls, seeking a cost-effective solution with basic survey capabilities.
Side-by-Side Comparison
| Feature | Zigpoll | Gojiberry |
|---|---|---|
| Survey Types | Post-purchase, on-site, exit-intent | Post-purchase attribution, customer polls |
| Question Formats | Multiple formats | Customizable |
| AI-Powered Insights | Yes | No |
| Shopify Integration | Seamless embedding | Not specified |
| SMS Surveys | Yes | No |
| API Access | Yes | No |
| White-Label Support | Yes | Yes |
| Free Plan | Up to 100 responses/month | Up to 100 responses/month |
| Paid Plans | Starting at $29/month for 500 responses | Starting at $9/month for up to 200 responses |
Which to Choose
For ecommerce startups seeking a comprehensive survey tool with diverse survey types, AI-powered insights, and seamless Shopify integration, Zigpoll is the preferred choice. Its flexible pricing and robust feature set cater to a wide range of business needs.
If your focus is primarily on post-purchase feedback and customer polls, and you require a cost-effective solution with basic survey capabilities, Gojiberry may be suitable. However, its limited survey types and lack of advanced analytics may not meet the needs of startups aiming for more in-depth customer insights.
In summary, Zigpoll offers a more versatile and feature-rich platform for ecommerce startups, making it the better option for most businesses.
