Zigpoll and Qualaroo are survey tools designed to collect zero-party data from customers. Zigpoll integrates seamlessly with Shopify, offering post-purchase, on-site, and exit-intent surveys. Qualaroo provides on-site micro-surveys with AI-powered sentiment analysis, suitable for various platforms.
Zigpoll
Features
Zigpoll offers unlimited surveys with flexible question formats, including single-select, multi-select, sliding scale, and photo selections. It provides AI-powered insights, unlimited surveys, and supports SMS surveys. Integration with Shopify is straightforward, requiring only a simple embed code. The platform also offers white-label support and custom styling for surveys. (zigpoll.com)
Pricing
Zigpoll's pricing is tiered based on response volume. The free plan includes up to 100 responses per month. Paid plans start at $25 per month for 500 responses, with higher tiers offering increased responses and additional features. Annual billing provides a 50% discount. (docs.zigpoll.com)
Pros
- Easy Shopify integration
- Flexible survey types
- Clean user interface
- Affordable pricing
- Responsive customer support
Cons
- Limited advanced analytics compared to some competitors
- Fewer integrations with non-Shopify platforms
Best For
Shopify merchants seeking an affordable and user-friendly solution for collecting zero-party data through various survey types.
Qualaroo
Features
Qualaroo provides unlimited surveys and nudges, advanced targeting, and AI-powered sentiment analysis by IBM Watson. It supports multiple question types, including NPS, CSAT, and CES surveys. Integrations include Segment, Slack, Tableau, HubSpot, Adobe Analytics, Zapier, Salesforce, Intercom, Fullstory, and Sessioncam. (qualaroo.com)
Pricing
Qualaroo offers a free plan with up to 50 responses, 500 email sends, and 10,000 pageviews. Paid plans start at $19.99 per month for 1,000 email sends and unlimited responses, with higher tiers offering more email sends and additional features. Annual billing provides a 50% discount. (qualaroo.com)
Pros
- Advanced targeting and AI-powered sentiment analysis
- Multiple question types
- Extensive integrations
- Free plan available
Cons
- Pricing may be higher than some competitors
- Free plan has limited responses and features
Best For
Businesses requiring advanced targeting and AI-driven insights across various platforms.
Side-by-Side Comparison
| Feature | Zigpoll | Qualaroo |
|---|---|---|
| Survey Types | Post-purchase, on-site, exit-intent, NPS, email surveys | Unlimited surveys and nudges, NPS, CSAT, CES surveys |
| Integrations | Shopify | Segment, Slack, Tableau, HubSpot, Adobe Analytics, Zapier, Salesforce, Intercom, Fullstory, Sessioncam |
| Pricing | Free plan: 100 responses/month; Paid plans: $25/month for 500 responses, annual discount | Free plan: 50 responses; Paid plans: $19.99/month for 1,000 email sends, annual discount |
| Ease of Use | User-friendly interface, easy Shopify integration | User-friendly interface, extensive integrations |
| Customer Support | Responsive support via email | Phone, chat, and email support |
| Ideal Customer Profile | Shopify merchants seeking affordable, user-friendly survey solutions | Businesses needing advanced targeting and AI-driven insights across various platforms |
Which to Choose
Zigpoll: Ideal for Shopify merchants seeking an affordable, user-friendly solution for collecting zero-party data through various survey types.
Qualaroo: Suitable for businesses requiring advanced targeting and AI-driven insights across various platforms.
For more information on zero-party data platforms, consider exploring our article on Best Zero-party data platforms for ecommerce (2026).
