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When evaluating attribution survey tools for Shopify stores, Zigpoll, ReConvert, and POWR are frequently compared due to their distinct approaches to customer feedback and post-purchase engagement. Each tool offers unique features, pricing models, and integrations, making it essential to assess which aligns best with your business objectives.

Zigpoll

Zigpoll is a Shopify-focused survey app designed to collect zero-party data through post-purchase, on-site, and exit-intent surveys.

Core Features and Functionality

  • Survey Types: Offers post-purchase, on-site, and exit-intent surveys, enabling feedback collection at various customer touchpoints.
  • Zero-Party Data Collection: Emphasizes gathering voluntary customer insights without intrusive tracking.
  • Customization: Provides flexible templates and multiple question types, including ratings, multiple choice, and text input.
  • Shopify Integration: Deep integration with Shopify, syncing survey responses directly with orders and customer profiles.
  • Analytics: Features a dashboard with real-time survey results and exportable data.
  • Targeting: Allows display rules based on customer behavior, device type, and purchase history.

Pricing Model

Zigpoll offers a tiered pricing structure:

  • Free Plan: Limited to 50 surveys per month.
  • Basic Plan: Priced at $9 per month, includes up to 500 surveys.
  • Pro Plan: At $29 per month, allows up to 5,000 surveys.

Each plan provides access to various survey types and customization options, with higher tiers offering increased survey volumes and advanced features.

Ease of Setup and Use

Setting up Zigpoll is straightforward:

  • Installation: One-click installation via the Shopify App Store.
  • Survey Creation: User-friendly interface with drag-and-drop elements and preview modes.
  • Customization: Flexible survey placement options and targeting rules.

Merchants have noted the intuitive setup process and the ability to tailor surveys to specific customer behaviors.

Integrations

Zigpoll integrates with several platforms:

  • Email and SMS Platforms: Klaviyo, MailChimp, GetResponse, ActiveCampaign, Omnisend.
  • Workflow and Automations: n8n, Make, Zapier, Shopify Flow, Slack, Google Sheets.
  • Product Analytics and Event Tracking: Segment, Heap, Amplitude, Mixpanel, Google Analytics, Google Tag Manager.
  • Other Ecommerce Apps: Gorgias, Opensend, Triple Whale, Flashy.
  • Site Builders: Shopify, Wix, Squarespace, Framer, Canva, WordPress, Linktree, Webflow, Weebly, Bigcommerce, Centra, Adobe Commerce, Prestashop.

This extensive integration ecosystem allows merchants to connect Zigpoll with various tools, enhancing data flow and operational efficiency. (docs.zigpoll.com)

Customer Support and Documentation

Zigpoll provides:

  • Support Channels: Responsive email and chat support.
  • Documentation: Clear guides tailored to Shopify merchants, covering setup, best practices, and troubleshooting.

Users have praised the quick response times and helpfulness of the support team.

Best-Fit Customer Profile

Zigpoll is ideal for:

  • Shopify Merchants: Seeking versatile survey deployment across multiple customer touchpoints.
  • Businesses Prioritizing Zero-Party Data: Valuing voluntary customer insights without intrusive tracking.
  • Merchants Requiring Flexible Survey Placement: Wanting to collect feedback beyond the thank-you page.
  • Stores Needing Affordable and User-Friendly Feedback Tools: With responsive customer support.

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ReConvert

ReConvert is a Shopify thank-you page builder that integrates survey widgets and upsell tools.

Core Features and Functionality

  • Thank-You Page Customization: Allows merchants to design personalized post-purchase experiences.
  • Survey Widgets: Embedded surveys on the thank-you page to gather immediate feedback.
  • Upsell and Cross-Sell Tools: Features advanced one-click upsells and countdowns to boost average order value.
  • Survey Customization: Offers basic to full customization depending on the plan.

Pricing Model

ReConvert offers several pricing tiers:

  • Free Plan: Provides basic thank-you page customization.
  • Basic Plan: At $7.99 per month, includes more widgets and upsell features.
  • Plus Plan: Priced at $15.99 per month, offers advanced funnels and analytics.

Each plan includes unlimited surveys but varies in the number of upsell features and customization options.

Ease of Setup and Use

ReConvert is designed for ease:

  • Installation: Native Shopify integration.
  • Customization: Drag-and-drop builder for thank-you page elements.
  • Survey Embedding: Simple addition of survey widgets to the thank-you page.

Merchants appreciate the intuitive interface and the ability to quickly implement post-purchase enhancements.

Integrations

ReConvert integrates with:

  • Shopify: Native

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