Simple, Transparent Pricing
Start Free. Scale When You're Ready.
Every plan includes unlimited surveys and AI-powered insights. Free plan available with no credit card required.
Pricing options
Choose the plan that works for you.
Lite
Free
- 100 responses /mo
- Send 100 emails /mo
- Sign up for free
-
See monthly billing
- Flexible question formats
- Custom style any survey
- 100 synthetic responses
- Unlimited surveys
Standard
$29 /mo
- 500 responses /mo
- Send 2,500 emails /mo
- Sign up for free
-
See monthly billing
- Automatic AI insights
- Flexible question formats
- Custom style any survey
- White label support
- Unlimited surveys
- SMS surveys
- 1,000 synthetic responses
Advanced
$97 /mo
- 2,000 responses /mo
- Send 10,000 emails /mo
- Sign up for free
-
See monthly billing
- Automatic AI insights
- Flexible question formats
- Custom style any survey
- White label support
- Unlimited surveys
- SMS surveys
- 3,000 synthetic responses
- API & MCP access
Ultimate
$194 /mo
- Unlimited responses /mo
- Send 10,000 emails /mo
- Sign up for free
-
See monthly billing
- Automatic AI insights
- Flexible question formats
- Custom style any survey
- White label support
- Unlimited surveys
- SMS surveys
- 5,000 synthetic responses
- API & MCP access
- Custom Domain Name
| Lite | Standard | Advanced | Ultimate | |
|---|---|---|---|---|
| Survey Capabilities | ||||
| Responses per month | 100 | 500 | 2,000 | Unlimited |
| Emails per month | 100 | 2,500 | 10,000 | 10,000 |
| SMS surveys | 5 | 250 | 1,000 | 1,000 |
| Unlimited surveys | ||||
| Flexible question formats | ||||
| Branching logic | ||||
| Presentation logic | ||||
| Custom style any survey | ||||
| 20+ question types (NPS, CES, image, file upload, ranked, & more) | ||||
| Multi-language surveys with auto-translation | ||||
| AI survey generator (build from a prompt) | ||||
| Anonymous & kiosk-mode surveys | ||||
| File upload questions | ||||
| Reward slides with discount codes | ||||
| A/B testing with percentage targeting | ||||
| Nudge non-responders (auto-reminders) | ||||
| Conditional action logic (webhooks, emails, integrations) | ||||
| Targeting & Delivery | ||||
| Geography, device & browser targeting | ||||
| Page view & visitor type targeting | ||||
| Exit-intent surveys | ||||
| Shopify post-purchase & order status surveys | ||||
| Shopify customer & order targeting rules | ||||
| Email & SMS triggers from Shopify webhooks | ||||
| Shopify Flow triggers | ||||
| AI & Analytics | ||||
| AI analysis credits | 10 | 50 | 150 | 200 |
| Synthetic responses | 100 | 1,000 | 3,000 | 5,000 |
| Scheduled report automations | ||||
| Automatic account insights | ||||
| Automatic survey insights | ||||
| Z-GPT chat with your data | ||||
| Open-ended response themes & summaries | ||||
| Custom report builder & CSV export | ||||
| Branding & Customization | ||||
| White label support | ||||
| Custom CSS | ||||
| Custom sender domain | ||||
| Custom survey domain | ||||
| Hundreds of preloaded fonts | ||||
| Custom launcher & header images | ||||
| Integrations & Access | ||||
| API access | ||||
| MCP access | ||||
| Premium integrations (Klaviyo, Mailchimp, Slack, Jira & 50+ more) | ||||
| Webhooks | ||||
| Google Sheets, Slack & Looker Studio | ||||
| Zapier, n8n & Make automations | ||||
| Automatic exports | ||||
| JS embed code | ||||
| One click Shopify integration | ||||
| Shopify discount code & store credit rewards | ||||
| Shopify customer & order tags / metafields | ||||
| Support & Security | ||||
| Priority customer support | ||||
| Installation & copywriting support | ||||
| Unlimited team members | ||||
| Email support | ||||
| GDPR compliant | ||||
Frequently Asked Questions
-
What do I get with the free plan?
Zigpoll Lite includes unlimited surveys, all question types, up to 100 responses/month, basic integrations, and email support. No credit card required to start collecting customer feedback today.
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Can I switch plans anytime?
Yes. Upgrade, downgrade, or cancel anytime with no penalties. Your data stays intact when you change plans.
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What happens if I hit my response limit?
On the free plan, surveys pause when you reach 100 responses. Upgrade anytime to unlock unlimited responses, or wait until next month when your limit resets.
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Do you offer annual discounts?
Yes. Save 25% when you pay annually on any paid plan. Contact us for custom enterprise pricing.
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Is there a contract or commitment?
No contracts. All plans are month-to-month (or annual if you choose). Cancel anytime. We'll even prorate your refund.
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Does this work for all websites?
Yes. All you need to do is copy the embed code and place it within the head tag of your website and you will be all set. If you need help putting the code in, we are always here to help, just send us an email here: [email protected].
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Can I customize my surveys?
Yes. You can change all the colors of your surveys using the display tab. Each survey can have a different color scheme if you prefer. You can also control where and when surveys show up using the visibility tab.
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Can I get in touch with you for custom support?
Absolutely! We pride ourselves on having world class support. Send an email to [email protected] or use our contact form and we will get in touch ASAP no matter what plan you are on or your request.
