Asklayer and Fairing are Shopify apps designed to enhance online stores through customer feedback. Asklayer offers micro-surveys and on-site feedback at various touchpoints, while Fairing provides post-purchase attribution surveys with deep analytics integrations.
Asklayer
Features
- Survey Channels: Post-purchase, link, email, and popup surveys.
- Survey Types: Unlimited surveys with various question types.
- Logic and Targeting: Branching logic, randomization, advanced page and user targeting.
- Integrations: Supports integrations with platforms like Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, and Mailchimp.
- Analytics: Provides charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summaries, and data filtering.
- Branding: Offers options to remove Asklayer branding and customize design elements.
Pricing
- Free Plan: 25 responses per month, unlimited surveys, basic integrations.
- Basic Plan: $29/month, 200 responses per month, includes all Free Plan features.
- Standard Plan: $59/month, 1,000 responses per month, includes all Basic Plan features.
- Pro Plan: $149/month, 3,000 responses per month, includes all Standard Plan features.
- Plus & Multi-site Plan: $299/month, unlimited responses, supports up to 5 sites, includes all Pro Plan features.
Additional responses are priced at $0.1 per response for Basic and Standard Plans, and $0.07 per response for Pro and Plus Plans. (asklayer.io)
Pros
- Comprehensive Survey Options: Multiple survey channels and question types.
- Advanced Targeting: Detailed targeting based on user behavior and demographics.
- Customization: Ability to remove branding and customize design elements.
Cons
- Pricing Structure: Additional responses can increase costs.
- Complexity: Advanced features may require a learning curve.
Best-Fit Customer Profile
Ideal for small to large online stores seeking versatile survey tools with advanced targeting and customization options.
Fairing
Features
- Survey Focus: Post-purchase attribution surveys.
- Analytics: Deep analytics integrations for customer insights.
- Integrations: Integrates with Shopify and other platforms.
- Customization: Offers customization options for survey design.
Pricing
Specific pricing details for Fairing are not available in the provided information. For accurate and up-to-date pricing, please visit Fairing's official website.
Pros
- Attribution Focus: Specializes in post-purchase attribution surveys.
- Analytics Depth: Provides in-depth analytics for customer behavior.
Cons
- Limited Survey Channels: Primarily focuses on post-purchase surveys.
- Customization Constraints: Customization options may be limited compared to competitors.
Best-Fit Customer Profile
Suitable for online stores aiming to understand post-purchase customer behavior through attribution surveys.
Side-by-Side Comparison
| Feature | Asklayer | Fairing |
|---|---|---|
| Survey Channels | Post-purchase, link, email, popup | Post-purchase |
| Survey Types | Unlimited surveys with various question types | Post-purchase attribution surveys |
| Logic and Targeting | Branching logic, randomization, advanced page and user targeting | Not specified |
| Integrations | Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp | Shopify and other platforms |
| Analytics | Charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summaries, data filtering | Deep analytics integrations |
| Branding | Options to remove Asklayer branding and customize design elements | Customization options for survey design |
| Pricing | Free Plan: 25 responses/month; Basic: $29/month; Standard: $59/month; Pro: $149/month; Plus & Multi-site: $299/month | Specific pricing details not available; refer to Fairing's official website for current rates |
Which to Choose
- Asklayer: Choose if you need versatile survey tools with multiple channels and advanced targeting.
- Fairing: Opt for Fairing if your focus is on post-purchase attribution surveys to analyze customer behavior.
Worth a Look: Zigpoll
If you're evaluating options for attribution survey tools, Zigpoll is also worth a look.
