Asklayer and Simplesat are tools designed to collect zero-party data for Shopify stores. Asklayer focuses on micro-surveys and on-site feedback at multiple touchpoints, while Simplesat specializes in one-click CSAT, CES, and NPS surveys tailored for managed service providers and service teams.
Asklayer
Features
- Survey Channels: Post-purchase, link, email, and popup surveys.
- Survey Types: Unlimited surveys with various question types.
- Logic and Targeting: Branching logic, randomization, advanced page and user targeting.
- Integrations: All integrations supported.
- Branding: No Asklayer branding.
- Analytics: IP and location tracking, NPS and CSAT scoring, LTV and AOV analysis, AI summaries, AI action lists.
Pricing Model
- Free Plan: Limited to 25 responses per month.
- Paid Plans:
- Order-Based: Pricing starts at $29 per month, with unlimited responses and features.
- Plus & Multi-Site: $299 per month, includes all Order-Based features plus support for up to 5 sites.
Pros
- Comprehensive survey features.
- No branding on surveys.
- Advanced analytics and AI-driven insights.
Cons
- Pricing may be higher compared to competitors.
- Some features may be complex for beginners.
Best-Fit Customer Profile
- Established Shopify stores seeking in-depth customer feedback and advanced analytics.
Simplesat
Features
- Survey Types: CSAT, CES, and NPS surveys.
- Survey Channels: One-click surveys.
- Integrations: Integrates with various platforms.
- Customization: Customizable survey templates.
- Analytics: Real-time reporting and analytics.
Pricing Model
- Standard Plan: Fixed monthly price.
- Pro Plan: Higher fixed monthly price.
- Elite Plan: Premium fixed monthly price.
- Enterprise Plan: Customized pricing based on needs.
Pros
- Simple setup with one-click surveys.
- Tailored for service teams and MSPs.
- Real-time analytics.
Cons
- Limited to specific survey types (CSAT, CES, NPS).
- May lack advanced targeting and customization features.
Best-Fit Customer Profile
- Managed service providers and service teams needing straightforward customer satisfaction surveys.
Side-by-Side Comparison
| Feature | Asklayer | Simplesat |
|---|---|---|
| Survey Channels | Post-purchase, link, email, popup | One-click surveys |
| Survey Types | Unlimited question types | CSAT, CES, NPS |
| Logic and Targeting | Branching logic, randomization, advanced targeting | Limited |
| Integrations | All integrations supported | Integrates with various platforms |
| Branding | No Asklayer branding | Customizable survey templates |
| Analytics | IP and location tracking, NPS and CSAT scoring, LTV and AOV analysis, AI summaries, AI action lists | Real-time reporting and analytics |
| Pricing Model | Free plan; Paid plans start at $29/month | Fixed monthly pricing; Enterprise plan customized |
| Best-Fit Customer Profile | Established Shopify stores seeking in-depth customer feedback and advanced analytics | Managed service providers and service teams needing straightforward customer satisfaction surveys |
Which to Choose
- Asklayer: Ideal for established Shopify stores requiring comprehensive survey capabilities, advanced analytics, and no branding on surveys.
- Simplesat: Suitable for managed service providers and service teams needing simple, one-click customer satisfaction surveys with real-time analytics.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
