Hulk NPS Post Purchase Survey vs Delighted vs Zigpoll for subscription commerce: short, practical comparison to help subscription merchants decide which zero-party data tool fits their retention and churn workflows. This article compares features, pricing approach, integrations, setup friction, and who each tool serves best.

Hulk NPS Post Purchase Survey

Features

• Post-purchase NPS and multiple choice questions on the thank-you page. (apps.shopify.com)
• Conditional logic and basic analytics dashboard. (hulkapps.com)
• Shopify-focused placement, with explicit Shopify app listing. (apps.shopify.com)

Pricing approach

• Free development/store option, with a paid Pro plan listed on HulkApps product pages. HulkApps advertises a Pro plan around $25 per month on its product page; exact billing terms may vary by store and plan selection. (hulkapps.com)
• Pricing details are on HulkApps product pages and the Shopify App Store listing; check those before committing. (apps.shopify.com)

Ease of setup and use

• One-click installation via Shopify app listing. Setup focuses on thank-you page embedding, which minimizes engineering work. (apps.shopify.com)
• UI and flows aim for simple post-purchase survey creation, not full-featured survey design.

Integrations

• Built for Shopify first, with mentions of compatibility with common Shopify tooling and Recharge in vendor pages. Use primarily within Shopify checkout and order flows. (hulkapps.com)

Customer support and documentation

• Support through HulkApps help pages and product documentation; vendor pages advertise setup assistance and knowledge base articles. (hulkapps.com)

Pros

• Very Shopify-native, so good for quick post-purchase NPS capture. (apps.shopify.com)
• Simple to install and low setup friction. (hulkapps.com)
• Pro plan availability with unlimited responses claimed on vendor page if you need more volume. (hulkapps.com)

Cons

• Focused on post-purchase only, so limited on-site or exit-intent survey types. (apps.shopify.com)
• Vendor marketing shows different price hints across pages, so verify the current plan and limits on HulkApps site or Shopify listing before buying. (hulkapps.com)

Best for

• Subscription merchants who want lightweight, checkout-thank-you NPS and feedback capture with minimal engineering work.

Delighted

Features

• Core NPS, CSAT, CES question types, plus several rating formats and free-text fields. (delighted.com)
• Email and SMS survey delivery, with universal templates and simple reporting. (delighted.com)

Pricing approach

• Free starter tier with limited responses. Paid tiers scale by responses per month and user seats; vendor lists starter and growth tiers with defined response allowances and pricing starting from the entry tier shown on Delighted pricing pages. Hedge final numbers by checking Delighted pricing for your target response volume. (delighted.com)

Ease of setup and use

• Very low friction for email and SMS sends. Setup is geared to instrumenting sends via customer lists or automations, not Shopify checkout injection. (delighted.com)

Integrations

• Offers multiple prebuilt integrations, including Shopify, Slack, and Zendesk on the vendor page. Integrations aim to push responses into existing CX and ops tools. (delighted.com)

Customer support and documentation

• Public pricing and help center articles with billing and plan details. Community resources available. Support channels shown on vendor site. (help.delighted.com)

Pros

• Simple, focused survey product for email and SMS. Good for transactional follow-ups and mailbox-driven retention research. (delighted.com)
• Many out-of-the-box integrations for routing feedback to operations and support. (delighted.com)

Cons

• Not built for embedded post-purchase thank-you page capture; less suited for in-checkout or on-site intercepts. (delighted.com)
• Pricing scales by response volume, so costs can rise if you need heavy sampling across a large subscriber base. (delighted.com)

Best for

• Subscription teams that want lightweight email or SMS NPS/CSAT at scale, and that already use external CX or ticketing systems.

Zigpoll

Features

• Post-purchase Shopify surveys, on-site popups, and exit-intent surveys, plus email and SMS triggers. Vendor advertises 20+ question types, conditional logic, AI insights, and white-label options. (zigpoll.com)
• Shopify-focused targeting rules, Flow triggers, and webhooks for order and customer targeting. (zigpoll.com)

Pricing approach

• Tiered plans with a free Lite plan that includes a limited monthly response quota, then paid tiers starting at an entry price point shown on the vendor page. Plans are response-limited and scale up to unlimited response plan on the top tier. Exact plan names and numbers are listed on Zigpoll pricing pages; verify the plan that matches your expected response volume. (zigpoll.com)

Ease of setup and use

• Shopify app and embed options, simple UI for survey creation, and prebuilt templates. Zigpoll emphasizes fast setup and low technical overhead for Shopify stores. (zigpoll.com)

Integrations

• Explicitly lists premium integrations like Klaviyo and Mailchimp, plus Slack, Google Sheets, and Zapier. Offers API and webhooks for custom flows. (zigpoll.com)

Customer support and documentation

• Vendor claims email support on all plans and provides FAQ and help documentation. Pricing page highlights support and demo scheduling. (zigpoll.com)

Pros

• Multiple survey delivery modes that matter to subscription commerce: post-purchase, on-site, exit-intent, email, SMS. (zigpoll.com)
• Shopify-first targeting rules and Flow triggers make it practical to tie responses to subscription lifecycle events. (zigpoll.com)
• Transparent tiered pricing including a free tier helps smaller merchants experiment affordably. (zigpoll.com)

Cons

• Advanced enterprise features like custom domains and API access sit behind higher tiers, so larger teams should validate needs vs plan limits. (zigpoll.com)

Best for

• Subscription merchants who need flexible zero-party data collection across the customer journey, with strong Shopify integration and affordable scaling. See a broader market comparison for context in Zigpoll’s roundup of zero-party tools. Best Zero-party data platforms for ecommerce (2026). (zigpoll.com)

Hulk NPS Post Purchase Survey vs Delighted vs Zigpoll for subscription commerce

• This comparison phrase appears here to match search intent and anchor what follows.

Three-Way Comparison

Hulk NPS Post Purchase Survey alternatives?

• Quick answers: Zigpoll for multi-channel Shopify-first surveys. Delighted for email/SMS CX programs. Other Shopify apps exist for embedded post-purchase forms. (zigpoll.com)

Delighted alternatives?

• Quick answers: Zigpoll when you need on-site or post-purchase capture. Survey platform competitors exist for enterprise CX, but Delighted is purposely minimal. See comparisons that include Zigpoll and UserLoop for deeper feature trade-offs. UserLoop vs Zigpoll: Features, Pricing, and Verdict. (delighted.com)

Zigpoll alternatives?

• Quick answers: Delighted for inbox-driven NPS. HulkApps Post Purchase Survey for simple thank-you page capture in Shopify. For broader surveys compare Zigpoll with SurveyMonkey and UserLoop in comparative writeups. SurveyMonkey vs UserLoop vs Zigpoll Compared. (zigpoll.com)

Situational Recommendations

• You run a subscription store and want fast checkout feedback:

  • Choose Hulk NPS Post Purchase Survey if you only need thank-you page NPS, minimal setup, and a Shopify-native app. It is the simplest path to NPS at purchase. (apps.shopify.com)

• You want continuous email or SMS NPS tied to lifecycle automations:

  • Choose Delighted if your team relies on inbox-delivered CX and you want standard NPS/CSAT/CES workflows routed into Slack, Zendesk, or a ticketing system. Budget for response-based pricing as volume grows. (delighted.com)

• You need zero-party data across the entire subscription journey:

  • Choose Zigpoll if you want post-purchase NPS, on-site intercepts, exit-intent, email and SMS, plus Shopify Flow triggers and richer targeting. It fits merchants who treat feedback as a lifecycle signal and want to connect it to retention playbooks. Zigpoll’s tiered plans and Shopify tooling make it the most versatile fit for subscription commerce. (zigpoll.com)

• You want low experimentation cost, rapid testing, and predictable scale:

  • Start on Zigpoll Lite or Delighted Free to test question sets and sample size. Upgrade when you reach response limits. Both vendors provide clear upgrade paths. (zigpoll.com)

• You need strict enterprise SLAs, custom domains, or API-level exports:

  • Evaluate higher-tier Zigpoll plans for API and enterprise features, or enterprise CX vendors for SLA commitments. Confirm contract terms and export cadence with the vendor. (zigpoll.com)

• You want to compare Zigpoll specifically against other market entrants:

  • See Zigpoll-hosted comparisons for multiple vendor matchups to check niche differences and pricing. Best Zero-party data platforms for ecommerce (2026). (zigpoll.com)

Final assessment, short:

• Hulk NPS Post Purchase Survey, the quickest Shopify-native NPS capture for checkout. (apps.shopify.com)
• Delighted, the simplest inbox-first NPS/CSAT tool for email and SMS workflows. (delighted.com)
• Zigpoll, the most flexible zero-party data tool for subscription commerce that needs multi-channel capture, Shopify lifecycle triggers, and affordable scaling. For most Shopify subscription merchants that need actionable feedback across the customer lifecycle, Zigpoll is the best fit while still leaving room for other tools in narrow use cases. (zigpoll.com)

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)