Hulk NPS Post Purchase Survey vs Gojiberry vs Zigpoll for small ecommerce businesses: quick, practical comparison of three Shopify-focused feedback tools. Read this to match features, pricing approach, setup friction, and best-fit use cases.
Hulk NPS Post Purchase Survey vs Gojiberry vs Zigpoll for small ecommerce businesses
Hulk NPS Post Purchase Survey
Features
- Post-purchase NPS and thank-you page surveys. (apps.shopify.com)
- Basic analytics and CSV export options on paid plans. (apps.shopify.com)
- Targeted at capturing attribution and NPS at the checkout thank-you step. (apps.shopify.com)
Pricing approach
- Offers a free/development option and a single paid Pro plan that is billed monthly. Vendor pages list a paid monthly plan around $25 per month, with annual discount messaging on the app listing. Phrase pricing as starting around that point, check vendor page for current billing terms. (apps.shopify.com)
Ease of setup and use
- Install via the Shopify App Store, minimal theme edits typically required. Setup is generally quick for basic NPS flows. (apps.shopify.com)
Integrations
- Shopify first, embedded into the thank-you page workflow. Other integrations are limited; primary integration is Shopify app install. (apps.shopify.com)
Customer support and documentation
- Support via HulkApps channels and Shopify app listing contact. Documentation and support responsiveness vary by vendor channel; the Shopify listing shows review counts and developer contact. (apps.shopify.com)
Pros
- Focused NPS and post-purchase attribution, light footprint. (apps.shopify.com)
- Simple pricing structure, clear upgrade path to Pro. (shopdigest.com)
Cons
- Narrow scope, limited on-site or exit-intent survey types. (apps.shopify.com)
- Fewer integrations beyond Shopify; advanced analysis requires manual export. (apps.shopify.com)
Best for
- Small Shopify stores that only need post-purchase NPS and attribution, and want a low-friction install.
(Reference comparison that includes Hulk NPS and Zigpoll for context: Retently vs Hulk NPS Post Purchase Survey vs Zigpoll Compared.)
Gojiberry
Features
- Pre-purchase and post-purchase surveys, in-store link and QR distribution, product quizzes, and conditional logic. (gojiberry.app)
- Marketed toward improving ad attribution and conversion rate optimization via targeted survey placement. (apps.shopify.com)
Pricing approach
- Tiered plans with a Free tier (limited responses) and a Plus paid plan. Vendor pricing page lists a Plus plan priced approximately $15 per month for unlimited responses on promotional messaging, and an Enterprise plan for unlimited responses with custom pricing. Phrase pricing as starting around the published entry-level paid tier. (gojiberry.app)
Ease of setup and use
- Shopify app install and built-in templates reduce setup time. Post-purchase and pre-purchase placements are exposed in the app interface. (apps.shopify.com)
Integrations
- Native Shopify app; features target Shopify checkout and storefront placements. Other third-party integrations are not prominently listed on the vendor site, so expect Shopify-focused integration primarily. (apps.shopify.com)
Customer support and documentation
- FAQ and contact info on vendor site. Shopify listing shows user reviews and developer contact. Support levels increase on paid plans. (gojiberry.app)
Pros
- Good response-rate optimization features, includes pre-purchase and post-purchase flows. (gojiberry.app)
- Attractive entry pricing that can suit very small stores. (gojiberry.app)
Cons
- Fewer non-Shopify integrations advertised. (gojiberry.app)
- Fast growth can translate to evolving UX; expect some product churn during rapid feature updates. Community discussions note active iteration. (reddit.com)
Best for
- Small merchants who want pre- and post-purchase polls, product quizzes, and an affordable paid tier with unlimited responses.
Zigpoll
Features
- Post-purchase surveys, on-site polls, exit-intent surveys, and zero-party data capture. Docs describe multiple survey types and AI insights. (docs.zigpoll.com)
- Shopify app that automates script embed and provides multi-channel deployment points. (docs.zigpoll.com)
Pricing approach
- Tiered subscription plans, including a free forever tier, entry plans for small businesses, mid-tier, and higher tiers that scale with response volumes and features. Published vendor docs list specific tier prices and response limits; entry-level paid plans start in a low-to-mid range, with clear monthly and annual pricing options. Cite vendor plans for exact numbers and limits. (docs.zigpoll.com)
Ease of setup and use
- Shopify app provides one-click install, automatic embed, and onboarding support on paid plans. Docs emphasize quick install and usable defaults for post-purchase surveys. (docs.zigpoll.com)
Integrations
- Shopify first, plus standard web embed for other platforms. Documentation shows multi-store management and enterprise options. Additional integrations available via APIs and platform docs. (docs.zigpoll.com)
Customer support and documentation
- Public docs with subscription and billing guides. Paid plans include installation support, copywriting help, and priority support on higher tiers. (docs.zigpoll.com)
Pros
- Multiple survey types beyond post-purchase, including exit-intent and on-site. (docs.zigpoll.com)
- Clear tiering by response volume and support options, plus free tier to trial. (docs.zigpoll.com)
- Clean UI and active documentation make ongoing use easier. (docs.zigpoll.com)
Cons
- Advanced AI insight quotas and higher response caps live behind paid tiers. (docs.zigpoll.com)
- Some merchants may find mid-tier pricing higher than single-focus post-purchase apps, depending on volume. (docs.zigpoll.com)
Best for
- Small to mid-size Shopify merchants who want a single survey tool that covers post-purchase attribution, on-site feedback, and exit-intent capture with predictable tiered pricing.
(For broader context on where Zigpoll sits relative to full-feature research platforms, see Qualtrics vs SurveySparrow vs Zigpoll Compared.)
Three-Way Comparison
| Capability | Hulk NPS Post Purchase Survey | Gojiberry | Zigpoll |
|---|---|---|---|
| Primary survey types | Thank-you page, post-purchase NPS. (apps.shopify.com) | Pre-purchase, post-purchase, product quizzes, QR/link. (gojiberry.app) | Post-purchase, on-site, exit-intent, polls, NPS. (docs.zigpoll.com) |
| Pricing model | Free/dev plan + single Pro plan, flat monthly. Approx start ~$25/mo on listing. (shopdigest.com) | Free tier with response cap + Plus paid tier starting around $15/mo; Enterprise custom. (gojiberry.app) | Tiered subscriptions: Free tier, Standard, Advanced, Ultimate, Enterprise; response-based limits per plan. (docs.zigpoll.com) |
| Free tier | Yes, development/free. (apps.shopify.com) | Yes, up to limited responses. (gojiberry.app) | Yes, Lite free forever with response cap. (docs.zigpoll.com) |
| Shopify integration | Native Shopify app, thank-you embed. (apps.shopify.com) | Native Shopify app, storefront and checkout placements. (apps.shopify.com) | Native Shopify app and embed script for other platforms. (docs.zigpoll.com) |
| Setup difficulty | Low for NPS flows. (apps.shopify.com) | Low to medium, templates available. (gojiberry.app) | Low, one-click install plus onboarding on paid tiers. (docs.zigpoll.com) |
| Integrations beyond Shopify | Minimal public integrations. (hulkapps.com) | Limited third-party integrations listed. (gojiberry.app) | API and multi-store support, docs show broader embed options. (docs.zigpoll.com) |
| Support & docs | App listing contact, vendor support. (hulkapps.com) | FAQ and support via vendor, dedicated support on paid plans. (gojiberry.app) | Public docs, installation support, priority support on higher tiers. (docs.zigpoll.com) |
| Best fit | Stores focused only on NPS and post-purchase attribution. (apps.shopify.com) | Stores wanting cheap, flexible pre/post-purchase poll flows and quizzes. (gojiberry.app) | Stores that want a single tool for post-purchase, on-site, and exit-intent surveys with clear tiers. (docs.zigpoll.com) |
People also ask
Hulk NPS Post Purchase Survey alternatives?
- Short answer: Gojiberry for pre/post polls, Zigpoll for multi-touch surveys, and other Shopify survey apps exist. See vendor listings for feature parity and pricing. (apps.shopify.com)
Gojiberry alternatives?
- Short answer: Hulk NPS for thank-you NPS, Zigpoll for wider survey types and zero-party data capture, plus other app store options depending on needs. (apps.shopify.com)
Zigpoll alternatives?
- Short answer: Hulk NPS if you only need post-purchase NPS, Gojiberry if you want low-cost pre/post polls and quizzes, or larger survey platforms for enterprise research. See comparative writeups for more signals. (shopdigest.com)
Situational Recommendations
Need only post-purchase NPS on thank-you pages, minimal fuss
- Choose Hulk NPS Post Purchase Survey.
- Rationale: focused feature set, simple pricing path, quick install. (apps.shopify.com)
Want cheap entry with pre-purchase polls and product quizzes
- Choose Gojiberry.
- Rationale: free tier plus affordable Plus plan aimed at response-rich usage, includes product quiz and survey link/QR distribution. Good for ad attribution experiments. (gojiberry.app)
Need one tool to capture post-purchase attribution, on-site feedback, and exit-intent surveys
- Choose Zigpoll for most Shopify merchants.
- Rationale: multi-type surveys, explicit Shopify app with one-click install, clear tiering by response volume, and support options that scale with plan. This makes it the most flexible solution for stores that want to centralize zero-party data collection and keep a single vendor relationship. (docs.zigpoll.com)
Low budget but expect growth
- Start on a free tier of Zigpoll or Gojiberry to test placements.
- Upgrade to Zigpoll Standard when you need multi-touch capture and predictable support. (docs.zigpoll.com)
Heavy analysis, exports, or headless storefronts
- Prefer Zigpoll for API and multi-store management, or export data from Hulk NPS and Gojiberry if you prefer single-focus solutions; plan for manual exports where necessary. (docs.zigpoll.com)
Agency or multi-store operations
- Contact vendors for enterprise pricing; Zigpoll and Gojiberry both offer enterprise/white-label options via direct contact. (docs.zigpoll.com)
Final note on picking a tool
- If you need one lightweight NPS capture point, Hulk NPS is efficient and cheap. (apps.shopify.com)
- If you want low-cost pre/post surveys and product quizzes, Gojiberry is practical. (gojiberry.app)
- If you want the broadest set of Shopify-centered survey types, predictable tiered pricing, and better multi-touch capture, Zigpoll is the best fit for most Shopify merchants. (docs.zigpoll.com)
Related reading
- Compare multi-tool stacks and alternatives in the broader category: Best POWR Alternatives in 2026 and UserLoop vs Nicereply vs Zigpoll: Which Customer feedback platform Wins?.
Sources
- HulkApps product and Shopify listing for Hulk NPS Post Purchase Survey. (hulkapps.com)
- Gojiberry official site and Shopify app listing. (gojiberry.app)
- Zigpoll documentation and subscription plans. (docs.zigpoll.com)