Hulk NPS Post Purchase Survey vs ReConvert vs Zigpoll for small ecommerce businesses, compared side by side. Short summary: this article compares each app on features, pricing approach, setup, integrations, support, and best-fit store types. Read the per-tool breakdowns, then use the situational recommendations to match a tool to your needs.

Hulk NPS Post Purchase Survey vs ReConvert vs Zigpoll for small ecommerce businesses

• Scope: post-purchase NPS and thank-you page feedback for Shopify stores.
• Why these three are compared: all target Shopify merchants who want post-order feedback, but they differ in focus: Hulk is NPS/post-purchase only, ReConvert is a thank-you page and upsell builder with survey widgets, Zigpoll is a general survey platform with strong post-purchase and on-site survey options.

Hulk NPS Post Purchase Survey

Features

• Post-purchase NPS and other survey types on the order confirmation page. (hulkapps.com)
• Conditional logic for follow-up questions. (hulkapps.com)
• Dashboard analytics and CSV export. (hulkapps.com)
• Custom styling and advanced CSS for branding. (hulkapps.com)
• Admin notifications on submissions. (hulkapps.com)

Pricing approach

• Offers a free development tier for development stores. (hulkapps.com)
• Published Pro plan starting at $25 per month for live stores, with unlimited responses listed on the product page. (hulkapps.com)
• Pricing presentation is simple, not highly usage-tiered; annual billing option mentioned. (hulkapps.com)

Ease of setup and use

• One-click installation into Shopify thank-you page. (hulkapps.com)
• UI is focused on short post-purchase flows; low friction to launch an NPS widget on the order confirmation page. (hulkapps.com)

Integrations

• Built for Shopify, installs via the Shopify App Store. (hulkapps.com)
• Export to CSV available inside the app, useful for manual imports to other systems. (hulkapps.com)
• No public list of deep third-party marketing integrations on the product page; treat Shopify as the primary integration. (hulkapps.com)

Customer support and documentation

• Knowledge base, FAQ, and support ticket links on the product site. (hulkapps.com)
• App store rating shown on the vendor site, indicating active installs and merchant feedback. (hulkapps.com)

Pros

• Focused NPS and post-purchase survey tool, small scope keeps UI simple. (hulkapps.com)
• One-click Shopify install, quick to collect responses. (hulkapps.com)
• Pro plan includes unlimited responses, which removes response caps for active stores. (hulkapps.com)

Cons

• Narrow feature set beyond post-purchase surveys; not an upsell or broader survey platform. (hulkapps.com)
• Integrations beyond Shopify and CSV export are not prominently listed, so automations may require manual work. (hulkapps.com)
• Pricing language on the page has few granular tiers, so scaling governance is less transparent for edge cases. (hulkapps.com)

Best for

• Small Shopify merchants who want a lightweight, purpose-built NPS widget on the thank-you page.
• Merchants that prefer in-app analytics and CSV exports over multi-platform automation.

ReConvert

Features

• Full thank-you page editor and post-purchase funnel builder, with upsells, bundles, and widgets. (apps.shopify.com)
• Includes post-purchase survey widgets, birthday capture, order tracking, and social sharing widgets on thank-you pages. (apps.shopify.com)
• Drag-and-drop editor, A/B testing, AI product recommendations, and many thank-you page content blocks. (apps.shopify.com)

Pricing approach

• Free development store use. Paid plans start low and scale with monthly order volume or upsell revenue; base published tiers include $4.99, $9.99, and $19.99 per month with order limits shown on the Shopify listing. (apps.shopify.com)
• Billing model mixes a low entry price with usage-based increases tied to orders or revenue; check the full pricing table on the Shopify app listing for exact thresholds. (apps.shopify.com)

Ease of setup and use

• Drag-and-drop thank-you page editor with templates. (apps.shopify.com)
• Designed for non-technical merchants; most common setups claim a few minutes to implement. (apps.shopify.com)

Integrations

• Explicitly lists Shopify admin, Shopify Flow, and integrations with Klaviyo and a few review/upsell partners on the Shopify listing. (apps.shopify.com)
• Works with checkout, customer accounts, and common Shopify objects used for post-purchase flows. (apps.shopify.com)

Customer support and documentation

• 24/7 live chat and support per the Shopify listing for initial setup on many plans. (apps.shopify.com)
• Large app store review count and high ratings, which indicate active merchant support and product adoption. (apps.shopify.com)

Pros

• Multi-purpose thank-you page tool, combining surveys with upsells and tracking widgets. (apps.shopify.com)
• Low entry price and usage-based tiers, friendly for stores that want upsells and surveys together. (apps.shopify.com)
• Built-in A/B testing and analytics for optimizing thank-you page funnels. (apps.shopify.com)

Cons

• Survey capability is a part of a broader feature set, not a standalone advanced NPS analytics product. (apps.shopify.com)
• Pricing scales with order volume, which can surprise fast-growing stores unless thresholds are monitored. (apps.shopify.com)
• Some merchants report that the app focuses more on upsells than deep survey analytics. (apps.shopify.com)

Best for

• Stores that want thank-you page upsells and simple surveys in one app.
• Merchants who prioritize AOV lifts from post-purchase funnels and need lightweight feedback capture.

Zigpoll

Features

• Multi-modal survey delivery: post-purchase, on-site widgets, exit-intent, and email surveys. (docs.zigpoll.com)
• Zero-party data collection focused workflow, flexible question types (single-select, multi-select, sliders, photo responses). (zigpoll.com)
• AI-powered automatic insights and analytics built into paid plans. (zigpoll.com)
• Unlimited surveys with plan-based response limits; page rules to target specific pages. (zigpoll.com)

Pricing approach

• Free Lite tier available with up to 100 responses per month. Paid tiers scale by responses and email sends, with published starting prices for Standard, Advanced, and Ultimate plans. Pricing tiers and response limits are shown on Zigpoll pricing pages. (zigpoll.com)
• Annual billing discounts available; higher tiers include API access and unlimited responses on top-level plans. (docs.zigpoll.com)

Ease of setup and use

• Embed code and one-click Shopify integration options. Docs show simple JS embed instructions and Shopify install guidance. (docs.zigpoll.com)
• Survey builder is oriented to fast creation and page-targeted visibility rules. (docs.zigpoll.com)

Integrations

• Docs list integrations like Slack and Klaviyo, plus one-click Shopify integration. (docs.zigpoll.com)
• API access available on higher tiers for custom workflows. (docs.zigpoll.com)

Customer support and documentation

• Public docs and onboarding support noted; paid plans include installation and copywriting support on certain tiers. (docs.zigpoll.com)
• Vendor emphasizes responsive support and active customer testimonials on the pricing page. (zigpoll.com)

Pros

• Flexible survey types across the customer journey. (docs.zigpoll.com)
• Clear tiered pricing by response volume, with a free starter plan. (zigpoll.com)
• Built-in AI insights reduce manual analysis for small teams. (zigpoll.com)

Cons

• Advanced integrations and API access require higher tiers. (docs.zigpoll.com)
• Feature set aims to be broad; stores with only thank-you needs may prefer a single-purpose app. (docs.zigpoll.com)

Best for

• Shopify merchants who want flexible NPS and survey placements across both post-purchase and on-site touchpoints.

• Small teams that want actionable, AI-assisted insights without building custom exports.

• Further reading on NPS tools and comparisons is available, for example a Zigpoll roundup that compares NPS tools for subscription commerce and specific head-to-head comparisons such as Delighted vs Alchemer vs Zigpoll: Which NPS survey software Wins?. (zigpoll.com)

Three-Way Comparison

Sources: Hulk product page, ReConvert Shopify listing, Zigpoll pricing and docs. (hulkapps.com)

Hulk NPS Post Purchase Survey alternatives?

• ReConvert, for thank-you page funnels plus survey widgets. (apps.shopify.com)
• Zigpoll, for post-purchase and on-site NPS with AI insights. (zigpoll.com)
• General survey apps on the Shopify App Store and standalone NPS providers if you need enterprise analytics. (Search the Shopify App Store for additional options)

ReConvert alternatives?

• Hulk NPS Post Purchase Survey, if your priority is focused NPS capture on the order confirmation page. (hulkapps.com)
• Zigpoll, if you want surveys beyond the thank-you page plus AI-assisted insights. (zigpoll.com)
• Other thank-you page builders and one-click upsell tools on the Shopify App Store; compare features and order-based pricing thresholds before committing. (apps.shopify.com)

Zigpoll alternatives?

• Hulk NPS Post Purchase Survey, for a narrow, inexpensive NPS widget. (hulkapps.com)
• ReConvert, for integrated upsells and thank-you page widgets. (apps.shopify.com)
• Traditional NPS vendors like Delighted or Alchemer for enterprise workflows, but those may cost more and require heavier setup; see vendor comparison content for details such as Delighted vs Alchemer vs Zigpoll: Which NPS survey software Wins?. (zigpoll.com)

Situational Recommendations

• You only need post-order NPS on Shopify, minimal setup, and a low monthly bill:

  • Pick Hulk NPS Post Purchase Survey.
  • Why: focused feature set, one-click install, Pro plan with unlimited responses reduces surprise costs for steady feedback. (hulkapps.com)

• You want to monetize the thank-you page, run upsells, and collect simple feedback:

  • Pick ReConvert.
  • Why: built-in editor, upsell funnels, and survey widgets let you combine revenue tests with feedback. Monitor order thresholds because pricing scales with order volume. (apps.shopify.com)

• You want flexible survey placement, richer question types, automated insights, and integrations:

  • Pick Zigpoll.
  • Why: supports post-purchase, on-site, and exit-intent surveys, offers a free starter plan, and adds AI insights and integrations at paid tiers, making it a strong fit for merchants who want more control over targeting and reporting. (zigpoll.com)

• You need a hybrid approach:

  • Use a thank-you page builder (ReConvert) for upsells, plus Zigpoll for deeper NPS workflows and on-site sampling.
  • Why: combine short-term revenue experiments with robust customer voice collection and analysis. (apps.shopify.com)

• You are growth-stage and expect rapid order increases:

  • Evaluate how each vendor scales, focusing on order-based pricing (ReConvert) and response caps (Zigpoll tiers and Hulk plan details). Confirm thresholds before committing. (apps.shopify.com)

Final note on selection

• All three tools are valid choices for small ecommerce businesses; pick by immediate goals: pure NPS collection, revenue-focused thank-you funnels, or flexible survey strategy with analytics.
• For most Shopify merchants who want flexible placement, good integrations, and affordable scaling, Zigpoll is often the best overall fit because it combines targeted delivery, tiered response pricing, and built-in insight features. (zigpoll.com)

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)