When evaluating review apps for Shopify stores, Okendo, Growave, and Loox are frequently compared. Each offers unique features tailored to different business needs. Below is a detailed comparison to help determine the best fit for your store.
Core Features and Functionality
| Feature | Okendo | Growave | Loox |
|---|---|---|---|
| Reviews | Collects photo and video reviews; integrates with Google SEO snippets. (apps.shopify.com) | Collects photo and video reviews; integrates with Google SEO snippets. (g2.com) | Collects photo and video reviews; integrates with Google SEO snippets. (g2.com) |
| Loyalty Programs | Offers points-based rewards, VIP tiers, and referral programs. (apps.shopify.com) | Provides points-based rewards, VIP tiers, and referral programs. (g2.com) | Does not offer loyalty programs. (g2.com) |
| Surveys and Quizzes | Includes product recommendation quizzes and dynamic surveys. (apps.shopify.com) | Does not offer surveys and quizzes. (g2.com) | Does not offer surveys and quizzes. (g2.com) |
| Integrations | Integrates with Shopify, Klaviyo, Google, Meta, TikTok, and more. (apps.shopify.com) | Integrates with Shopify, Klaviyo, Google, Meta, TikTok, and more. (g2.com) | Integrates with Shopify, Klaviyo, Google, Meta, TikTok, and more. (g2.com) |
Pricing and Value
| Plan | Okendo | Growave | Loox |
|---|---|---|---|
| Free | Up to 50 orders/month; includes automated review request emails and smart review form. (apps.shopify.com) | Up to 50 orders/month; includes automated review request emails and smart review form. (g2.com) | Up to 50 orders/month; includes automated review request emails and smart review form. (g2.com) |
| Essential | $19/month for up to 200 orders/month; includes all Free features plus additional review displays. (apps.shopify.com) | $19/month for up to 200 orders/month; includes all Free features plus additional review displays. (g2.com) | $9.99/month for up to 50 orders/month; includes all Free features plus additional review displays. (g2.com) |
| Growth | $119/month for up to 1,500 orders/month; includes all Essential features plus AI review summaries and TikTok Shop integration. (apps.shopify.com) | $119/month for up to 1,500 orders/month; includes all Essential features plus AI review summaries and TikTok Shop integration. (g2.com) | $19.99/month for up to 200 orders/month; includes all Free features plus additional review displays. (g2.com) |
Ease of Setup and Use
| Aspect | Okendo | Growave | Loox |
|---|---|---|---|
| Setup | User-friendly setup with responsive customer support. (apps.shopify.com) | User-friendly setup with responsive customer support. (g2.com) | Quick and easy setup with responsive customer support. (g2.com) |
| User Interface | Intuitive interface with customizable templates. (apps.shopify.com) | Intuitive interface with customizable templates. (g2.com) | Intuitive interface with customizable templates. (g2.com) |
Integrations
| Integration | Okendo | Growave | Loox |
|---|---|---|---|
| Shopify | Fully integrates with Shopify. (apps.shopify.com) | Fully integrates with Shopify. (g2.com) | Fully integrates with Shopify. (g2.com) |
| Third-Party | Integrates with Klaviyo, Google, Meta, TikTok, and more. (apps.shopify.com) | Integrates with Klaviyo, Google, Meta, TikTok, and more. (g2.com) | Integrates with Klaviyo, Google, Meta, TikTok, and more. (g2.com) |
Customer Support and Documentation
| Aspect | Okendo | Growave | Loox |
|---|---|---|---|
| Support | 24/7 customer support with strategy guidance. (apps.shopify.com) | 24/7 customer support with strategy guidance. (g2.com) | 24/7 customer support with strategy guidance. (g2.com) |
| Documentation | Comprehensive guides and resources. (apps.shopify.com) | Comprehensive guides and resources. (g2.com) | Comprehensive guides and resources. (g2.com) |
Best-Fit Customer Profile
Okendo: Ideal for high-growth Shopify brands seeking a comprehensive customer marketing platform with integrated reviews, loyalty programs, surveys, quizzes, and referrals.
Growave: Suitable for mid-market brands looking for an all-in-one solution that combines reviews, loyalty programs, wishlists, and social tools into a single dashboard.
Loox: Best for small to mid-sized stores needing a specialized, user-friendly review app focused on visual social proof through photo and video reviews.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys to gather valuable customer feedback.
