ReConvert and Asklayer are zero-party data platforms designed for Shopify Plus merchants, each offering unique tools to enhance customer engagement and data collection.
ReConvert
ReConvert is a Shopify thank-you page builder that integrates survey widgets and upsell tools to boost post-purchase engagement.
Features
- Thank-You Page Builder: Customize post-purchase pages to enhance customer experience.
- Survey Widgets: Collect customer feedback directly after purchase.
- Upsell Tools: Offer additional products to increase average order value.
Pricing Model
- Tiered Pricing: Pricing varies based on response volume.
- Free Tier: Offers basic features with limited usage.
Ease of Setup and Use
- User-Friendly Interface: Intuitive drag-and-drop builder.
- Quick Integration: Seamless setup within Shopify.
Integrations
- Shopify Integration: Fully integrates with Shopify Plus.
- Third-Party Apps: Limited integrations; primarily focuses on Shopify ecosystem.
Customer Support and Documentation
- Support Channels: Email support and live chat.
- Documentation: Comprehensive guides and tutorials.
Best-Fit Customer Profile
- Ideal For: Merchants seeking to enhance post-purchase engagement and increase average order value.
- Not Ideal For: Businesses needing extensive third-party integrations.
Asklayer
Asklayer is a Shopify micro-survey and on-site feedback app that collects customer insights at multiple touchpoints.
Features
- Micro-Surveys: Deploy short surveys to gather customer opinions.
- On-Site Feedback: Collect real-time feedback during the shopping experience.
- Multiple Touchpoints: Engage customers at various stages of their journey.
Pricing Model
- Usage-Based Pricing: Pricing scales with the number of responses collected.
- Free Tier: Provides basic features with limited responses.
Ease of Setup and Use
- Simple Installation: Easy to add to Shopify store.
- Customizable Surveys: Flexible survey design options.
Integrations
- Shopify Integration: Seamless integration with Shopify Plus.
- Third-Party Apps: Limited integrations; focuses on Shopify ecosystem.
Customer Support and Documentation
- Support Channels: Email support and knowledge base.
- Documentation: Detailed setup guides and FAQs.
Best-Fit Customer Profile
- Ideal For: Merchants aiming to gather customer feedback throughout the shopping experience.
- Not Ideal For: Businesses seeking post-purchase engagement tools.
Side-by-Side Comparison
| Feature | ReConvert | Asklayer |
|---|---|---|
| Core Features | Thank-you page builder, survey widgets, upsell tools | Micro-surveys, on-site feedback, multiple touchpoints |
| Pricing Model | Tiered pricing based on response volume; free tier available | Usage-based pricing; free tier available |
| Ease of Use | User-friendly interface; quick Shopify integration | Simple installation; customizable surveys |
| Integrations | Fully integrates with Shopify Plus; limited third-party integrations | Seamless Shopify Plus integration; limited third-party integrations |
| Customer Support | Email support; live chat; comprehensive guides and tutorials | Email support; knowledge base; detailed setup guides and FAQs |
| Best-Fit Customer | Merchants seeking to enhance post-purchase engagement and increase AOV | Merchants aiming to gather customer feedback throughout the shopping experience |
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeWhich to Choose
Choose ReConvert if:
- You want to enhance post-purchase engagement.
- You're looking to increase average order value through upselling.
- You prefer a tool focused on post-purchase interactions.
Choose Asklayer if:
- You aim to collect customer feedback during the shopping experience.
- You need micro-surveys at various touchpoints.
- You want to gather insights throughout the customer journey.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
