When evaluating "ReConvert vs Gojiberry for online stores," it's essential to understand how each tool functions and who they serve. ReConvert is a Shopify thank-you page builder that integrates survey widgets and upsell tools, aiming to enhance post-purchase customer engagement and increase average order value. Gojiberry, on the other hand, is a Shopify survey app designed for post-purchase attribution and customer polls, focusing on gathering customer feedback to inform business decisions.
ReConvert
Features
- Thank-You Page Builder: Customizes the post-purchase experience with personalized messages and offers.
- Survey Widgets: Collects customer feedback directly on the thank-you page.
- Upsell Tools: Offers targeted product recommendations to increase average order value.
- Order Tracking: Provides customers with real-time order updates.
- Analytics Dashboard: Monitors performance metrics like conversion rates and revenue generated from upsells.
Pricing Model
ReConvert offers a tiered pricing structure based on monthly orders:
- Basic Plan: Up to 50 orders per month.
- Pro Plan: 51–200 orders per month.
- Advanced Plan: 201+ orders per month.
Each plan includes a 30-day free trial.
Pros and Cons
Pros:
- Increased Revenue: Upsell features can boost average order value.
- Customization: Highly customizable thank-you pages.
- User-Friendly: Intuitive drag-and-drop interface.
Cons:
- Limited Survey Functionality: Survey features are basic compared to dedicated survey apps.
- Pricing: Can be expensive for stores with high order volumes.
Best-Fit Customer Profile
Ideal for Shopify store owners looking to enhance post-purchase engagement and increase revenue through upselling, especially those with moderate to high order volumes.
Gojiberry
Features
- Post-Purchase Surveys: Gathers customer feedback on purchase experience.
- Customer Polls: Engages customers with polls to inform product development.
- Attribution Tracking: Identifies which marketing channels drive sales.
- Integration with Shopify: Seamless integration for easy setup.
- Analytics Dashboard: Provides insights into customer responses and behavior.
Pricing Model
Gojiberry offers a usage-based pricing model:
- Free Tier: Up to 100 responses per month.
- Standard Plan: Up to 500 responses per month.
- Premium Plan: 1,000+ responses per month.
Each plan includes a 14-day free trial.
Pros and Cons
Pros:
- Comprehensive Surveys: Advanced survey and polling capabilities.
- Attribution Insights: Helps optimize marketing strategies.
- Affordable: Free tier suitable for small stores.
Cons:
- Limited Upselling Features: Lacks direct upsell capabilities.
- Learning Curve: May require time to fully utilize all features.
Best-Fit Customer Profile
Ideal for Shopify store owners focused on gathering customer feedback and analyzing marketing effectiveness, particularly those with lower order volumes or a strong emphasis on customer insights.
Side-by-Side Comparison
| Feature | ReConvert | Gojiberry |
|---|---|---|
| Core Functionality | Post-purchase page customization with upselling and basic surveys | Advanced post-purchase surveys and customer polls with attribution tracking |
| Pricing Model | Tiered pricing based on monthly orders | Usage-based pricing with a free tier and paid plans |
| Ease of Use | Intuitive drag-and-drop interface | May require time to fully utilize all features |
| Integrations | Seamless integration with Shopify | Seamless integration with Shopify |
| Customer Support | 24/7 support with extensive documentation | Email support with a knowledge base |
| Best-Fit Customer | Stores aiming to increase revenue through upselling and post-purchase engagement | Stores seeking in-depth customer feedback and marketing attribution insights |
Which to Choose
When deciding between ReConvert and Gojiberry, consider your store's specific needs:
Choose ReConvert if: You aim to enhance post-purchase engagement and increase revenue through upselling, and your store has a moderate to high order volume.
Choose Gojiberry if: You prioritize gathering detailed customer feedback and analyzing marketing effectiveness, and your store has a lower order volume or a strong focus on customer insights.
Worth a Look: Zigpoll
If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look.
