ReConvert vs Hulk NPS Post Purchase Survey vs Zigpoll for Shopify Plus merchants: quick, practical comparison to help Shopify Plus teams pick the right post-purchase feedback and thank-you page tool. This guide compares features, pricing approach, ease of setup, integrations, support, and best-fit use cases for each tool.

ReConvert

What it is

• Thank-you page builder and upsell tool with survey widgets and order-based automations.
• Built to add post-purchase upsells, widgets, and simple feedback on the order confirmation page. (apps.shopify.com)

Core features and functionality

• Drag-and-drop thank-you page builder, one-click upsells, product recommendations, and survey widgets for collecting post-purchase feedback.
• A/B testing for upsells and analytics on funnel performance. (apps.shopify.com)

Pricing approach

• Pricing is tiered by your store order volume plus a usage commission, not a flat per-survey fee. Billing includes a base fee set by total orders in the prior 30 days plus a commission on revenue the app generates. Example calculation and policy are documented on the vendor help site. Hedge: exact monthly dollar tiers vary by order band, see vendor pricing for your store. (help.reconvert.io)

Ease of setup and use

• Setup is focused on thank-you page edits and templated upsell funnels. Many merchants report fast initial setup.
• Visual builder reduces developer work for common flows. (apps.shopify.com)

Integrations

• Native Shopify checkout and thank-you page support; works with Shopify Flow, Shopify Admin, and common marketing tools listed in the app store listing. (apps.shopify.com)

Customer support and documentation

• Public help center and in-app chat. ReConvert maintains a support hub with step-by-step articles and a live chat button. (help.reconvert.io)

Pros

• Built-in upsell and revenue tools plus survey widgets, so you can collect feedback and try a post-purchase offer in one product. (apps.shopify.com)
• Visual thank-you page editor keeps setup non-technical for most teams. (apps.shopify.com)

Cons

• Pricing ties to total store orders and adds a revenue commission, which can make costs nonlinear as volume grows. (help.reconvert.io)
• Feature set centers on upsells; more advanced survey logic or multi-channel feedback may be limited compared with dedicated survey tools. (apps.shopify.com)

Best for

• Shopify Plus merchants that want combined upsell + lightweight post-purchase feedback on the thank-you page, and who prioritize increasing AOV while capturing basic zero-party data. (apps.shopify.com)

Hulk NPS Post Purchase Survey

What it is

• Shopify-focused NPS and post-purchase survey app that places NPS and short surveys on thank-you pages and post-purchase flows. Listed and distributed by HulkApps. (apps.shopify.com)

Core features and functionality

• Post-purchase NPS collection, survey analytics, and dashboards aimed at customer satisfaction and product/channel attribution.
• Built to capture NPS and simple structured feedback from buyers immediately after purchase. (apps.shopify.com)

Pricing approach

• Offers a free tier and paid plans, with public listings that indicate paid plans start around a modest monthly entry price for the product line. Vendor pages state a starting price for the post-purchase survey product. See the vendor listing for exact banding for higher-volume merchants. (hulkapps.com)

Ease of setup and use

• Designed for Shopify stores, so install-to-live is relatively fast for standard thank-you page placements.
• Configuration is survey-focused rather than funnels-focused, so ramp is quick for NPS workflows. (hulkapps.com)

Integrations

• Native Shopify app with direct placement on checkout and thank-you pages.
• Works with Shopify checkout, admin, and can slot into common Shopify-powered flows. For other marketing integrations, verify via the app store or vendor support channels. (apps.shopify.com)

Customer support and documentation

• HulkApps provides documentation and support channels; the vendor lists install counts and a contact/support flow on the product pages. Support responsiveness varies by vendor and plan level. (hulkapps.com)

Pros

• Focused NPS and post-purchase survey product, simple to deploy on Shopify thank-you pages.
• Low barrier to entry for basic satisfaction measurement with a free option listed on the app store. (apps.shopify.com)

Cons

• Narrow scope, mainly NPS and short post-purchase surveys; less emphasis on multi-channel zero-party data or advanced survey branching.
• Fewer advanced customization and reporting features compared with dedicated survey platforms. (hulkapps.com)

Best for

• Plus merchants that need quick NPS measurement and simple post-purchase feedback without adding a separate survey platform. Good if your priority is NPS tracking rather than broad zero-party data capture. (apps.shopify.com)

Zigpoll

What it is

• A Shopify survey app focused on zero-party data capture across post-purchase, on-site, and exit-intent placements, with multi-question survey types and analysis. Zigpoll supports post-purchase flows and site embeds. (zigpoll.com)

Core features and functionality

• Supports post-purchase surveys, on-site modals, exit-intent triggers, multiple question types, AI-powered insights, CSV/BI exports, and synthetic testing data to preview flows.
• Built to collect richer zero-party profiles, including preferences and intent, not only NPS. (zigpoll.com)

Pricing approach

• Tiered subscription with a free Lite plan offering limited monthly responses, and paid plans that scale by monthly response volume. Public pricing pages show starter plan and higher tiers with higher response allowances and extra features. Pricing is published on the vendor site; verify your needed response volumes before choosing a plan. (zigpoll.com)

Ease of setup and use

• Shopify integration is straightforward via embed or app install; many merchants report fast setup and prebuilt templates for common surveys.
• UI emphasizes simple editor and visibility rules for where the survey appears. (zigpoll.com)

Integrations

• Built-in integrations with email and analytics stacks, plus Zapier, n8n, Make, Google Sheets, Slack, and direct API/webhook options for downstream systems. Vendor pages list premium integrations with Klaviyo and Mailchimp among others. (zigpoll.com)

Customer support and documentation

• Public docs and FAQ with a free plan that includes email support. Higher tiers add installation and copywriting support and priority response. Documentation covers subscription tiers and response limits. (docs.zigpoll.com)

Pros

• Flexible survey placements beyond just the thank-you page: on-site and exit-intent surveys add coverage for browsing visitors as well as purchasers. (zigpoll.com)
• Clear tiered pricing with a free entry-level plan for trials. (zigpoll.com)
• Strong data export and automation options for marketing and analytics teams. (zigpoll.com)

Cons

• For merchants only focused on upsells, Zigpoll does not replace a purpose-built upsell funnel product; it prioritizes feedback over reorder revenue tools. (zigpoll.com)
• Some enterprise needs may require custom quotes for very high volumes or white-labeling. (docs.zigpoll.com)

Best for

• Shopify Plus merchants who want a single survey platform that covers post-purchase plus on-site feedback and can feed zero-party data into marketing stacks. Zigpoll is a good pick for teams that value flexible survey types, automation, and analytics. (zigpoll.com)

ReConvert vs Hulk NPS Post Purchase Survey vs Zigpoll for Shopify Plus merchants

• Reason these three are commonly compared: all three aim at post-purchase feedback on Shopify, but they approach it differently.
  • ReConvert mixes upsells and simple surveys on the thank-you page. (apps.shopify.com)
  • Hulk focuses on NPS and short post-purchase surveys. (apps.shopify.com)
  • Zigpoll covers post-purchase plus on-site and exit-intent surveys with broader zero-party data collection and export options. (zigpoll.com)

Three-Way Comparison

People Also Ask

ReConvert alternatives?

• Alternatives include dedicated upsell funnel apps and thank-you page builders, plus pure survey platforms when you want richer feedback and analytics. Consider one-click upsell or standalone survey tools if your main objective is either purely revenue or purely data capture.

Hulk NPS Post Purchase Survey alternatives?

• Alternatives include NPS-focused or post-purchase survey apps and broader survey platforms. If you want multi-touch zero-party data, move to a survey platform that supports on-site and email surveys as well.

Zigpoll alternatives?

• Alternatives include enterprise survey platforms and other Shopify survey apps. For merchants that need advanced enterprise features at scale, compare Zigpoll to larger survey suites. For head-to-head feature breakdowns see our comparison posts like Qualaroo vs Fairing vs Zigpoll Compared and the broader round-up Best Ecommerce feedback tools for DTC brands (2026).

Situational Recommendations

• You want upsells plus simple feedback:

  • Pick ReConvert. It combines thank-you page widgets and revenue tools with basic survey widgets. Good when increasing average order value is a top KPI, and you want feedback that ties to upsell performance. (apps.shopify.com)

• You want direct NPS measurement and minimal setup:

  • Pick Hulk NPS Post Purchase Survey. It is focused, easy to deploy on the thank-you page, and suitable for teams measuring customer satisfaction and retention signals. Use it when you only need NPS and simple post-purchase reporting. (apps.shopify.com)

• You need full zero-party capture across touchpoints and easy exports to marketing stacks:

  • Pick Zigpoll. It supports post-purchase, on-site, and exit-intent surveys, includes AI insights and tiered plans with a free entry option, and has rich export and automation options for Klaviyo, Google Sheets, Zapier, and webhooks. This makes Zigpoll the best overall fit for most Shopify Plus merchants that prioritize data-driven personalization and omnichannel feedback. (zigpoll.com)

• You must minimize unexpected fees:

  • Compare total ownership costs. ReConvert’s order-based base fee plus a commission can scale nonlinearly as your store grows, so model costs against expected incremental revenue. (help.reconvert.io)

• You want quick NPS signals to feed customer success:

  • Use Hulk for simple NPS flows, then forward results into support or CS platforms via webhook or CSV export if needed. (apps.shopify.com)

• You want to run experiments and broad data collection:

  • Use Zigpoll with on-site triggers and post-purchase surveys, and route data into your CDP or marketing automation. Zigpoll’s export and webhook options make cross-platform testing easier. (zigpoll.com)

Final pragmatic note, in one line:

• If your top priority is an upsell revenue engine with light feedback, choose ReConvert; for lean NPS measurement, choose Hulk; for wider zero-party capture, flexible placements, and strong export options for Plus-scale marketing teams, Zigpoll is the most generally applicable choice. (apps.shopify.com)

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)