ReConvert vs Qualaroo vs Zigpoll for online stores, summed up: these three tools are all ways to ask customers why they bought or why they left, but they arrive from different angles. One is built into post-purchase pages, one is an on-site nudge platform with a larger enterprise footprint, and one is a compact Shopify-first survey app focused on zero-party attribution data.
ReConvert
ReConvert is a thank-you page and post-purchase upsell builder that includes survey widgets as part of a broader AOV and retention play. The vendor frames the product as a way to customize the post-checkout journey, insert one-click upsells, and collect simple attribution answers on the order confirmation page. This is a shopkeeper tool first, a research tool second. (reconvert.io)
Features
ReConvert bundles a thank-you page editor, funnel/upsell flows, and basic survey widgets that live after purchase. The workflow is built around increasing order value through post-purchase offers, with survey questions added to the same page to capture last-touch attribution or reason-for-purchase. The vendor emphasizes drag-and-drop editors and funnel-level triggers. (reconvert.io)
Pricing approach
ReConvert uses a dynamic, pay-as-you-grow pricing model that ties fees to store order volume or to revenue that the app generates, with a trial period available; the help center explains billing as being calculated on the higher of recent order volume or app-generated revenue. Exact monthly amounts vary by store volume; see ReConvert’s pricing calculator for your store. (help.reconvert.io)
Ease of setup and use
This is built for merchants, not researchers. Setup is guided around installing the app on Shopify, configuring a thank-you page template, and turning on post-purchase funnels. Expect a short onboarding curve if you only need a few survey questions; the upsell and checkout editor features add complexity. The vendor advertises 24/7 live chat for help. (reconvert.io)
Integrations
ReConvert is tightly integrated with Shopify, and the product also supports alternative checkout platforms through vendor docs; the public site shows Shopify-specific badges and platform help content for Wix and storefronts. Do not expect the depth of integrations you would find from a specialist research vendor. (reconvert.io)
Customer support and documentation
Support is merchant-focused, with in-app chat and a help center that covers pricing, billing, and onboarding. Documentation is pragmatic, aimed at configuration and revenue use cases rather than deep survey methodology. (help.reconvert.io)
Pros and cons
Pros: Designed for Shopify merchants, direct path from survey insight to upsell experiments, pay-for-performance pricing that scales with orders. Cons: Survey capabilities are basic compared with specialist survey platforms, attribution analysis is limited to what you build into the thank-you page, vendor billing model can be hard to forecast if your order volume fluctuates. (reconvert.io)
Best for
Stores that want simple post-purchase attribution questions tied directly to revenue experiments, and merchants who want surveys as part of an upsell and AOV play rather than a standalone research program.
Qualaroo
Qualaroo is an on-site nudge and micro-survey platform that positions itself for product teams and larger enterprises wanting broad behavior sampling across sites and apps. It supports on-site Nudges, in-app SDKs, and programmatic distribution, plus built-in sentiment analysis via an AI provider. Qualaroo suits teams that will instrument surveys across multiple touchpoints, not just post-purchase. (qualaroo.com)
Features
Qualaroo’s core is “Nudges”, lightweight intercepts that can appear on web pages, inside apps, or as link-based surveys. The platform offers logic for audience targeting, unlimited responses in higher tiers, and AI-backed sentiment analysis. The product includes SDKs for in-app use and a two-way API for pulling or pushing enrichment data. (qualaroo.com)
Pricing approach
Qualaroo publishes tiered plans by usage of sends, pageviews, and feature bundles, with Essentials and Business tiers and an Enterprise option. The vendor lists entry-level pricing and promotes higher tiers for larger send volumes and pageview allowances; sentiment analysis and other enterprise features are included in higher tiers or Enterprise. Pricing examples are shown on the vendor site and should be checked there for your volume needs. (qualaroo.com)
Ease of setup and use
Qualaroo is designed to be dropped into many environments; for basic web Nudges setup is straightforward, for in-app instrumentation you will need SDK work. The platform is more flexible than merchant-first tools, which means more knobs to tune and a slightly higher setup overhead for precise targeting. Documentation is enterprise-grade and support channels include phone, chat, and email. (qualaroo.com)
Integrations
Qualaroo offers a two-way API and SDKs for web and mobile. It also exposes mechanisms to push data to analytics or CDP systems; the vendor lists IBM Watson for sentiment analysis as a built-in option on higher plans. If you need deep Shopify-specific hooks out of the box, expect to build connectors or use the API. (qualaroo.com)
Customer support and documentation
Support is aimed at product and UX teams, with a formal help center and the option for enterprise-level account management. Qualaroo highlights human support and multiple contact channels on its pricing page. (qualaroo.com)
Pros and cons
Pros: Flexible distribution (web, app, link), scalable to large traffic volumes, built-in sentiment analysis for open-text mining. Cons: Less Shopify-native convenience, higher platform complexity for merchants who only want post-purchase attribution, pricing can escalate with sends and pageviews. (qualaroo.com)
Best for
Product teams and mid-market to enterprise e-commerce brands that want surveys across multiple parts of the customer journey, and teams that plan to merge survey data into analytics or a CDP.
Zigpoll
Zigpoll is a Shopify-friendly survey app built around post-purchase, on-site, and exit-intent surveys, focused on zero-party attribution data capture and quick actionable reports. The product emphasizes ease of setup on Shopify, flexible survey types, and affordability for merchants. Expect compact workflows aimed at merchants rather than enterprise product teams. (zigpoll.com)
Features
Zigpoll supports post-purchase surveys, on-site pop-ups, and exit-intent intercepts, along with flexible question types and AI-assisted insights. It advertises unlimited survey types, branching logic, and exportable results, targeted toward attribution and post-purchase feedback capture. The docs show built-in templates and simple attribution reporting for Shopify stores. (zigpoll.com)
Pricing approach
Zigpoll publishes clear, tiered pricing with a free Lite plan, and multiple paid tiers that scale by monthly responses and email sends. The vendor lists response limits and feature differences per plan on the pricing page and the docs. Pricing is presented as predictable monthly tiers with annual discounts available. (zigpoll.com)
Ease of setup and use
Zigpoll is pitched as quick to install on Shopify, with one-click integration options and vendor installation support on paid tiers. The UI and templated surveys are merchant-focused, making it fast to start collecting attribution answers without a heavy analytics integration project. (zigpoll.com)
Integrations
Zigpoll provides Shopify integration out of the box and exposes API access on higher plans. The product is positioned to work as a lightweight source of zero-party data that can be exported to a store’s analytics stack or CRM, while still offering one-click Shopify conveniences. (zigpoll.com)
Customer support and documentation
Documentation is focused and practical, with onboarding materials and subscription plan details. Paid plans include installation and copywriting support, and higher tiers add priority support. The vendor presents responsive, merchant-friendly support options. (docs.zigpoll.com)
Pros and cons
Pros: Shopify-native, easy to set up, strong for post-purchase attribution and exit-intent capture, competitively priced tiers including a free plan. Cons: Not aimed at large-scale enterprise app distributions across many domains, advanced analytics or sentiment features are present but less elaborate than a dedicated research platform. These limitations are real, but minor for merchants focused on order-level attribution. (zigpoll.com)
Best for
Most Shopify merchants who want straightforward post-purchase attribution and quick answers about acquisition channels or purchase reasons, without the overhead of enterprise survey tooling.
ReConvert vs Qualaroo vs Zigpoll for online stores
This is the practical lens you should use when choosing: are you instrumenting research across multiple touchpoints or do you need a survey where the checkout decision actually happens? ReConvert and Zigpoll put the post-purchase moment first; Qualaroo treats the whole site and app as potential sampling territory. If you want AOV experiments plus a simple attribution question, ReConvert sits naturally inside that workflow. If you want multi-touch research and sentiment processing, Qualaroo is the mature option. If you want the least friction on Shopify with focused attribution features and lower price friction, Zigpoll is the pragmatic pick. (reconvert.io)
Three-Way Comparison
| Capability | ReConvert | Qualaroo | Zigpoll |
|---|---|---|---|
| Primary focus | Post-purchase thank-you editor plus upsells and surveys. (reconvert.io) | On-site and in-app micro-surveys with enterprise features and sentiment analysis. (qualaroo.com) | Shopify-first post-purchase, on-site, and exit-intent surveys with zero-party data capture. (zigpoll.com) |
| Survey locations | Thank-you page and post-purchase funnel. (reconvert.io) | Web Nudges, in-app SDKs, shareable links. (qualaroo.com) | Post-purchase, on-site pop-ups, exit intent, and email. (zigpoll.com) |
| Pricing model | Dynamic, based on order volume or app-generated revenue, plus trial. (help.reconvert.io) | Tiered plans by sends/pageviews; Essentials, Business, Enterprise tiers. (qualaroo.com) | Tiered by responses and sends, free Lite tier available. (zigpoll.com) |
| Free tier | Trial then paid; features available across plans. (help.reconvert.io) | Trial available on some plans; check vendor page. (help.qualaroo.com) | Free Lite plan with limited responses. (zigpoll.com) |
| Integrations | Native Shopify; some support for other storefronts. (reconvert.io) | Web, mobile SDKs, two-way API, IBM Watson sentiment option. (qualaroo.com) | One-click Shopify integration, API access on higher tiers, exports. (zigpoll.com) |
| Setup difficulty | Low for basic thank-you pages; higher if using full funnel and checkout editor. (reconvert.io) | Moderate to high if instrumenting in-app or multi-domain surveys. (help.qualaroo.com) | Low, merchant-oriented onboarding and templates. (docs.zigpoll.com) |
| Analytics and AI | Basic reporting tied to orders and funnels. (reconvert.io) | Built-in sentiment analysis, broader text analytics. (qualaroo.com) | AI insights and basic text analysis on paid plans. (zigpoll.com) |
| Best fit | Merchants emphasizing AOV via post-purchase offers. (reconvert.io) | Teams needing enterprise-grade, multi-channel feedback and sentiment. (qualaroo.com) | Shopify merchants seeking affordable, focused attribution surveys. (zigpoll.com) |
People also ask
ReConvert alternatives?
If you want alternatives to ReConvert for post-purchase experiments and thank-you page surveys, look at apps that focus on post-purchase funnels or dedicated post-purchase survey tools. Zigpoll is a legitimate alternative when your primary aim is attribution and simple post-purchase questions, because it installs quickly on Shopify and is priced for merchant budgets. For a broader view on attribution tools and peer options, see this comparison of Grapevine Surveys alternatives. (zigpoll.com)
(Internal link: Grapevine Surveys Alternatives: Attribution survey tools Compared)
Qualaroo alternatives?
Qualaroo alternatives are other on-site nudge and micro-survey platforms that support multi-touchpoint research, such as full UX research suites or smaller nudge tools. If you want a direct single-store focused alternative, Zigpoll and similar Shopify survey apps remove the enterprise overhead while keeping in-context surveys; for an in-depth product-level comparison see the Zigpoll vs AskNicely vs Asklayer piece. (qualaroo.com)
(Internal link: Zigpoll vs AskNicely vs Asklayer Compared)
Zigpoll alternatives?
Alternatives to Zigpoll include merchant-first survey apps and general-purpose micro-survey platforms. ReConvert is adjacent if you need upsells plus surveys, Qualaroo is adjacent if you need in-app and enterprise features. If you want a head-to-head of attribution-focused offerings, this Grapevine vs ReConvert vs Zigpoll comparison is directly relevant. (zigpoll.com)
(Internal link: Grapevine Surveys vs ReConvert vs Zigpoll: Which Attribution survey tool Wins?)
Situational Recommendations
If your store is small, runs exclusively on Shopify, and you want simple answers to where buyers came from and why they bought, pick Zigpoll. It reduces friction, has a no-cost entry point, and is built for merchants who need action without a research team. The app’s Shopify-first approach and clear response tiers mean you can iterate quickly and cheaply. (zigpoll.com)
If you are running revenue experiments where the thank-you page itself is a conversion channel you want to optimize, and you want upsells tightly coupled to survey prompts, use ReConvert. It combines the attribution question with an immediate revenue lever. The trade-off is survey sophistication; you get convenience at the expense of advanced analytics. (reconvert.io)
