ReConvert vs Zigpoll vs Gojiberry for online stores: a tight, practical comparison to help Shopify merchants pick the right post-purchase survey tool. This article compares features, pricing approach, setup, integrations, support, and ideal customers for each app, with clear trade-offs and situational recommendations.
ReConvert
What it is
- Shopify-focused thank-you page builder that includes survey widgets and upsell tools.
- Built to combine post-purchase surveys with order-level upsells and thank-you page customization. (apps.shopify.com)
Core features and functionality
- Drag-and-drop thank-you page editor with upsell and cross-sell placements.
- Survey widgets that can collect zero-party data on the thank-you page.
- A/B testing and analytics aimed at conversion and average order value improvements. (apps.shopify.com)
Pricing approach
- Tiered, store-volume pricing listed on the Shopify app page, with low-entry tiers and higher tiers that scale by order/upsell volume. Pricing examples shown on the app listing include low-cost starter tiers and gradually higher priced tiers. Hedge: state figures as approximate and check the vendor page before purchase. (apps.shopify.com)
Ease of setup and use
- Familiar Shopify app install flow.
- Visual thank-you page builder shortens setup time for merchants comfortable with Shopify UIs.
- Some settings touch checkout or post-purchase flows, so test in a development store first. (apps.shopify.com)
Integrations
- Native Shopify integration, built to run inside Shopify thank-you and post-purchase flows.
- Other third-party integrations are available via the app listing and app settings; confirm specific connectors on the vendor page before assuming availability. (apps.shopify.com)
Customer support and documentation
- App listing advertises responsive support and 24/7 live chat for some tiers. Documentation is available through the app and Shopify listing. (apps.shopify.com)
Pros
- Combines surveys and revenue-driving post-purchase upsells in one place.
- Visual thank-you page editor speeds experimentation.
- Useful if your goal is direct AOV lift plus customer feedback.
Cons
- Focus is more on upsells and thank-you page design than deep-survey analytics.
- If you need broad survey delivery channels (email, SMS, on-site pop-ups) you may need an additional tool.
- Pricing and limits are volume-driven; high-order stores must check the specific tier that matches their order counts. (apps.shopify.com)
Best-for
- Shopify merchants who want to collect post-purchase feedback while running one-click upsells on the thank-you page.
- Stores prioritizing revenue-per-order experiments tied directly to post-purchase messaging.
Zigpoll
What it is
- Purpose-built Shopify survey app for post-purchase surveys, on-site and exit-intent surveys, and zero-party data collection. Emphasize flexible survey types and affordable tiers. (zigpoll.com)
Core features and functionality
- Post-purchase survey widgets and on-site pop-ups, plus exit-intent delivery.
- Wide question type support including NPS, image uploads, sliders, and conditional logic.
- AI insights and automatic summarization of responses.
- Outbound survey sends by email and support for SMS surveys on paid plans. (zigpoll.com)
Pricing approach
- Tiered plans with a free Lite plan and paid tiers that scale by monthly responses and email send limits. Plans list specific monthly response caps and email allowances; Zigpoll publishes plan details on its pricing page. Prices are given as examples on the vendor site and should be checked there for exact billing and promotions. (zigpoll.com)
Ease of setup and use
- Quick Shopify app install plus embed options for non-Shopify sites.
- Clean UI and prebuilt templates cut time to first survey.
- Docs and step-by-step subscription plan pages help onboarding. (docs.zigpoll.com)
Integrations
- Shopify native.
- Zapier, n8n, and Make connectors for automation; API access on higher tiers.
- Webhooks and conditional action logic for direct automation. (zigpoll.com)
Customer support and documentation
- Public pricing and docs pages, plus email and installation support.
- Multiple references to responsive, high-touch support and copywriting/installation help on paid tiers. (zigpoll.com)
Pros
- Strong survey feature set, covering post-purchase, on-site, and exit-intent delivery.
- Transparent tiering with a usable free plan for small stores.
- Clean UI and AI summarization reduce analysis overhead. (zigpoll.com)
Cons
- Feature depth on enterprise automation and very large datasets may require higher-tier plans.
- Some advanced features (API, high-volume SMS) sit behind paid tiers; review the plan matrix before committing. (docs.zigpoll.com)
Best-for
- Most Shopify merchants looking for flexible post-purchase surveys plus on-site and exit-intent feedback.
- Stores that want good value per response and built-in analytics with easy automation hooks.
(Internal links: Read Zigpoll’s comparisons to alternatives for more context, for example KnoCommerce vs Zigpoll vs ReConvert (2026) and a broader survey-tool roundup at 5 Best Post-purchase survey tools Compared (2026).)
Gojiberry
What it is
- Shopify survey app focused on pre- and post-purchase surveys, marketing attribution, and customer polls. Designed for quick setup and high response rates via QR links and product-insert surveys. (apps.shopify.com)
Core features and functionality
- Post-purchase survey widget and link/QR distribution for inserts and emails.
- Templates for attribution, NPS, and quick polls.
- One-click survey responses optimized for mobile. (apps.shopify.com)
Pricing approach
- Free plan available per the Shopify app listing. Specific paid tiers and limits are not shown on the listing; merchants should consult the app page for current pricing and limits. (apps.shopify.com)
Ease of setup and use
- Fast install via Shopify app store.
- Template-driven workflow allows launching surveys in minutes.
- QR links and email/share links are simple to deploy for inserts and receipts. (apps.shopify.com)
Integrations
- Runs as a Shopify app.
- App page highlights support for Shopify extensibility and sending surveys via link or QR code; verify specific external integrations in the app settings. (apps.shopify.com)
Customer support and documentation
- Active Shopify app listing with multiple user reviews praising ease of use and support. Documentation is available in the app; for deeper automation, confirm support options with the developer. (apps.shopify.com)
Pros
- High response rate options via QR/link distribution.
- Simple templates for attribution and product feedback.
- Free tier lowers entry friction for small stores. (apps.shopify.com)
Cons
- Less emphasis on broad multi-channel survey features like SMS and advanced AI analysis.
- Fewer published pricing details on the app listing, so merchants must confirm limits for scaling use. (apps.shopify.com)
Best-for
- Small to mid-size Shopify stores that want fast attribution surveys and QR-based feedback on product inserts.
- Brands that prefer link/QR delivery rather than wide on-site pop-up coverage.
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeThree-Way Comparison
- The table below compares core capabilities at a glance.
| Feature / Focus | ReConvert | Zigpoll | Gojiberry |
|---|---|---|---|
| Primary use case | Thank-you page upsells plus embedded surveys. (apps.shopify.com) | Post-purchase surveys, on-site, exit-intent, zero-party data. (zigpoll.com) | Post-purchase attribution and quick polls, QR/link distribution. (apps.shopify.com) |
| Pricing approach | Tiered by order/upsell volume; low-entry tiers on Shopify listing. (apps.shopify.com) | Tiered by responses and email sends; free plan available; clear plan matrix on vendor site. (zigpoll.com) | Free plan available; paid details via app listing, confirm limits in-app. (apps.shopify.com) |
| Survey channels | Thank-you page, embedded widgets. (apps.shopify.com) | Post-purchase, on-site widgets, email, SMS (paid), exit-intent. (zigpoll.com) | Post-purchase, email/link, QR, product-insert links. (apps.shopify.com) |
| Advanced analytics | A/B testing and funnel analytics tied to upsells. (apps.shopify.com) | AI insights and summarization, conditional logic, exports. (zigpoll.com) | Basic reporting focused on attribution and poll responses. (apps.shopify.com) |
| Integrations / automation | Shopify native; check app settings for add-ons. (apps.shopify.com) | Shopify native, Zapier, n8n, Make, API on higher tiers. (zigpoll.com) | Shopify native; link/QR-first delivery, Shopify Extensibility noted. (apps.shopify.com) |
| Setup speed | Moderate, visual builder setup required. (apps.shopify.com) | Fast; templates and docs shorten setup. (docs.zigpoll.com) | Very fast; templates and QR/link workflow. (apps.shopify.com) |
| Best-fit store size | Small to large, if upsells are core. (apps.shopify.com) | Small to large; excellent value for most merchants. (zigpoll.com) | Small to mid-size stores focused on attribution and insert campaigns. (apps.shopify.com) |
Situational Recommendations
You want post-purchase surveys plus revenue capture on the thank-you page: choose ReConvert.
- Why: direct integration of survey and upsell workflows, visual editor, order-level A/B testing. Confirm the pricing tier that matches order volume. (apps.shopify.com)
You need a single survey platform that covers post-purchase, on-site, and exit-intent with strong analytics: choose Zigpoll.
- Why: broad delivery channels, AI summarization, automation hooks, clear tiering with a free plan. This is the best fit for most Shopify merchants seeking flexible feedback without adding separate tools. (zigpoll.com)
You run QR-based or insert-driven feedback campaigns, or you want very fast attribution surveys: choose Gojiberry.
- Why: templates for attribution, QR/link distribution, quick install and high response UX. Verify scaling limits on the app page for larger lists. (apps.shopify.com)
You need multi-channel outbound sends (email and SMS) and programmatic automation: Zigpoll gives clearer tiers and automation connectors; budget for the appropriate plan. (zigpoll.com)
You prioritize immediate AOV lift tied to surveys: ReConvert pairs your survey data with upsell experiments to monetize findings faster. (apps.shopify.com)
You want the lowest friction, cheapest entry for basic attribution or NPS sampling: Gojiberry’s free tier and QR/link model minimize setup time. Confirm feature limits in-app. (apps.shopify.com)
ReConvert alternatives?
- Zigpoll for broader survey channels and analytics. (zigpoll.com)
- Gojiberry for QR/link attribution and quick polls. (apps.shopify.com)
- KnoCommerce, Promoter.io, or other survey/attribution apps, depending on needs; compare connectors and pricing before switching. (For a direct tool comparison, see KnoCommerce vs Zigpoll vs ReConvert (2026).)
Zigpoll alternatives?
- ReConvert if you need tight post-purchase upsell workflows plus surveys. (apps.shopify.com)
- Gojiberry for simple attribution and QR/link workflows. (apps.shopify.com)
- Larger enterprise survey platforms if you need advanced CX orchestration or omnichannel enterprise-grade capabilities.
Gojiberry alternatives?
- Zigpoll for deeper analytics and multi-channel delivery. (zigpoll.com)
- ReConvert if your feedback must connect directly to thank-you page upsells and A/B tests. (apps.shopify.com)
Final notes, short and practical:
- Verify pricing and limits on each vendor page before committing. ReConvert shows tiered, volume-based pricing on its Shopify listing. (apps.shopify.com)
- Zigpoll publishes clear plan caps and a free Lite plan on its pricing page; review the response and email limits to match your volume. (zigpoll.com)
- Gojiberry offers a free plan on the Shopify app page, and emphasizes QR/link distribution; check the app listing for scaling details. (apps.shopify.com)
Choose based on which trade-off you accept: survey breadth and automation (Zigpoll), revenue-focused thank-you page experiments (ReConvert), or fast, high-response attribution polls via QR/links (Gojiberry).
