Zigpoll vs ReConvert vs Gojiberry for Shopify stores: this article compares three common post-purchase survey options and walks through how each one works in practice, the setup and integration details that matter, and the trade-offs you will hit while implementing them. If you run a Shopify store and want reliable zero-party data from the thank-you page, on-site, or email, this comparison will help you pick the right fit based on technical constraints and business goals.

Zigpoll

Features and what it does

Zigpoll focuses on post-purchase surveys plus on-site and exit-intent collection, with a clear emphasis on zero-party data capture and analysis. It supports flexible question types, branching and presentation logic, and AI-assisted insights for response analysis, and advertises one-click Shopify integration alongside generic embed and API options. The product documentation lists popular integrations such as Slack and Klaviyo and describes use cases from NPS to attribution surveys. (docs.zigpoll.com)

Practical setup, step by step

• Install the Zigpoll Shopify app or drop the provided JS snippet into your theme head to embed widgets. If you use the app route, permissions are handled by Shopify and the app can target thank-you pages and theme contexts automatically.
• Create a post-purchase survey using the visual builder: pick question types, add branching logic, and set visibility rules for when the widget should appear.
• Tag responses and map participant metadata, for example order ID, UTM, or email, so you can join survey responses to orders later in your data warehouse or Klaviyo lists.
• Run a quick QA pass on a staging store: verify mobile rendering, test when the survey triggers (immediate vs delayed), and confirm data flows to integrations.

Gotchas and edge cases

• If you rely on custom themes that aggressively lazy-load scripts, ensure the Zigpoll embed runs after the checkout confirmation is fully rendered; otherwise the widget may fail to attach. Use the app install path where possible, or test the embed in the theme.liquid head with explicit timing.
• Post-purchase attribution can be broken by ad-blockers or privacy settings; always capture order metadata server side when possible and backfill missing values via order exports.
• If you enable SMS surveys, verify international cost implications and opt-in language to comply with local regulations.

Pricing approach Zigpoll uses tiered subscription plans with a free entry plan and higher tiers that raise the monthly response and sending limits, plus additional capabilities such as API access and higher AI insight credits. Plans are billed monthly or annually with an annual discount option. A concise table on the vendor site lists Lite (free), Standard, Advanced, and Ultimate tiers with rising response limits and features. Hedge your estimate by checking the vendor pricing page for exact numbers before purchasing. (zigpoll.com)

Pros

• Designed for post-purchase and attribution use cases, with configurable survey rules and metadata capture.
• Clean UI and a focused feature set that reduces friction for merchants, which speeds rollout.
• Free tier makes it low-risk to experiment before scaling.

Cons

• If you want deeply embedded, custom checkout extension logic beyond Shopify’s standard thank-you page, you may need developer work or enterprise features.
• Advanced analytics beyond the built-in AI insights may require exports and external BI tooling.

Best-for Stores that want an easy, low-friction way to collect post-purchase attribution and customer feedback, stitch responses to orders and email stacks, and scale with predictable plan tiers.

ReConvert

Features and what it does

ReConvert is first and foremost a thank-you page and upsell builder for Shopify, with survey widgets built into its post-purchase experience. The product emphasizes thank-you page customization, one-click upsells, and offers that appear immediately after checkout, and also includes survey widgets and customer segmentation for targeted questions. The vendor site describes post-purchase offers, AOV optimization features, and thank-you page layouts. (reconvert.io)

Practical setup, step by step

• Install ReConvert from the Shopify App Store and grant the requested permissions. The app will add a theme block or script to control the thank-you page UI.
• Use the built-in visual editor to design the thank-you page funnel: add upsell products, reorder widgets, and insert survey blocks in the confirmation flow.
• Create a short survey for attribution or product feedback and place it on the thank-you page or in post-purchase emails.
• Test one-click upsells across carts and perform A/B tests for different upsell offers.

Gotchas and edge cases

• ReConvert pricing is dynamic in some implementations, where app fees can change based on the additional revenue generated through the app; read the pricing terms carefully so you understand when you move between tiers. This model can be favourable for low-volume merchants but leads to unpredictable bills if your upsells scale up quickly. (help.reconvert.io)
• One-click upsells depend on Shopify’s checkout APIs and store plan; confirm support for the store type and whether Shopify Plus-specific checkout extensions are required for your scenario.
• If you want to gather attribution data tied to orders, be careful with timing: a survey placed on the thank-you page must reliably capture order metadata; otherwise you will need to join responses to orders via order ID exports.

Pricing approach ReConvert’s pricing model emphasises post-purchase revenue and offers a free trial. The vendor documentation notes that app fees can be tied to performance metrics and that merchants should expect dynamic tiers based on additional revenue generated by the app. For exact fee schedules and trial details, consult ReConvert’s pricing and help documentation. (help.upsell.com)

Pros

• Deep thank-you page builder plus upsell mechanics; you get surveys in the same interface that controls offers.
• Good for merchants focused on increasing average order value with immediate post-purchase offers.
• Visual editor reduces the need for custom code.

Cons

• Pricing tied to revenue or dynamic tiers can create surprises for fast-growing stores.
• If your priority is pure attribution accuracy rather than AOV, this tool bundles features you may not need.

Best-for Merchants who want to marry post-purchase feedback collection with revenue-generating thank-you page upsells and prefer a visual editor that keeps everything in a single app.

Gojiberry

Features and what it does

Gojiberry (Shopify app store listing name: Gojiberry Survey & Feedback) offers pre-purchase and post-purchase surveys, attribution templates, NPS, QR- and link-based survey distribution for product inserts, and segmentation with conditional logic. The Shopify App Store listing highlights quick setup, multilingual support, and a free tier with a low-cost paid plan for unlimited responses. (apps.shopify.com)

Practical setup, step by step

• Install Gojiberry from the Shopify App Store and follow the one-minute setup wizard to connect to your store.
• Choose a template: marketing attribution, NPS, or product feedback. Configure conditional logic to skip or route users based on answers.
• For post-purchase, select the thank-you page placement or create a QR/link to include in physical inserts that point to a survey landing page.
• Export CSVs or connect via Shopify Flow for downstream automation.

Gotchas and edge cases

• The app store listing promises support for Shopify Extensibility and Flow; still validate that the specific flows you plan to use are accessible for your store type. Test automations in a staging context first.
• If you plan to use product inserts with QR codes, remember to test mobile behavior across devices and track URL parameters so you can stitch insert responses back to orders.
• The app store mentions multilingual support; confirm translations for any custom copy you add.

Pricing approach Gojiberry offers a free plan with limited responses and a paid plan around a fixed monthly fee that unlocks unlimited responses and white label options. The Shopify App Store pricing summary lists a free tier and a roughly $15 per month paid tier with annual discount options. Use the app listing for the most current plan wording and charges for your currency and region. (apps.shopify.com)

Pros

• Fast to set up with templates that suit attribution surveys and NPS.
• Product insert and QR code workflows are handy for merchants doing unboxing and physical touchpoints.
• Transparent low-cost paid tier for merchants who want unlimited responses without complex revenue-sharing.

Cons

• Being primarily a Shopify app means functionality and integrations can be limited to what the app exposes; for complex BI needs you will export and join data externally.
• Fewer bells and whistles for AI-driven analysis compared to a vendor that promotes built-in analytics.

Best-for Shops that need a lightweight, low-cost survey tool optimized for Shopify flows, QR/product insert campaigns, and simple attribution questions without an enterprise analytics stack.

Zigpoll vs ReConvert vs Gojiberry for Shopify stores

Use this subheading to anchor a quick contrast and practical decision points for engineers and marketers implementing these tools.

Three-Way Comparison

Pricing sources: Zigpoll pricing and plan details are listed on Zigpoll’s pricing and docs pages. ReConvert’s pricing behavior is documented on its main site and help center, which notes dynamic pricing based on revenue metrics. Gojiberry’s free and paid tier pricing appears on the Shopify App Store listing. (zigpoll.com)

Situational Recommendations

1. You want accurate post-purchase attribution and minimal install friction

• Pick Zigpoll if your priority is capturing order metadata and UTM-level attribution with a lightweight install and per-month response tiers. Zigpoll presents a clean path for tagging orders to responses and includes AI-assisted insights to speed interpretation. Test the embed on your theme to catch lazy-load timing issues. (docs.zigpoll.com)

2. You want to increase average order value and run surveys in the same editor

• Choose ReConvert if your main objective is revenue-first: build thank-you page upsells, and add short surveys in that flow to collect product feedback or quick attribution. Prepare for dynamic billing behavior and test how pricing will respond to successful upsells. If you are on Shopify Plus or run complex checkout customizations, validate compatibility first. (reconvert.io)

3. You run physical products with inserts, unboxing campaigns, or need QR-driven responses

• Gojiberry fits merchants who use QR codes on inserts or want simple link-based distribution to capture feedback off-site, such as on a product insert card. Its Shopify App Store listing shows a straightforward free tier and a low-cost paid tier for unlimited responses. Validate the Flow automations you want to trigger from responses. (apps.shopify.com)

4. You want a small technical footprint and a free trial to validate response rate

• Start with Zigpoll or Gojiberry’s free plans to trial real collection rates. For stores that will scale and want predictable monthly caps, Zigpoll’s tiered response limits are easier to reason about. (zigpoll.com)

5. You want integrated AOV experiments and product recommendations

• Use ReConvert to centralize upsell experiments and A/B test thank-you page permutations. Pair the survey widgets with targeted offers and monitor how survey feedback maps to upsell performance. Expect to join data across ReConvert exports and your order data when doing deeper attribution analysis. (reconvert.io)

Zigpoll alternatives?

Zigpoll alternatives include tools that focus on post-purchase surveys or on-site feedback collection, such as the Shopify apps and hosted survey platforms that appear in roundups and competitive posts. For a quick roundup that includes multiple post-purchase survey tools, see this comparison of post-purchase solutions from the vendor site. That article provides a broader list and hands-on comparisons to help you test alternatives side by side. 5 Best Post-purchase survey tools Compared (2026). (zigpoll.com)

ReConvert alternatives?

ReConvert alternatives are other thank-you page and post-purchase upsell builders that also include survey options, or standalone survey tools you can insert into your confirmation flow. For a focused comparison between platforms in the same space, check this direct comparison that pits several thank-you page and survey tools against each other. KnoCommerce vs Zigpoll vs ReConvert (2026). (zigpoll.com)

Gojiberry alternatives?

If your workflow depends on QR codes, product inserts, or extremely fast, template-driven surveys inside Shopify, look at other Shopify-first survey apps and the general category of post-purchase feedback tools. Many of these are listed in the vendor comparisons and review roundups. For another example of how a Shopify-oriented survey app stacks up against Zigpoll and other players, see vendor comparison posts linked earlier. POWR vs Zigpoll: Which Is Right for You?. (zigpoll.com)

Final assessment and how to choose If you want a single recommendation by typical merchant scenario: Zigpoll is the best general-purpose option for most Shopify merchants who need reliable post-purchase attribution and a modest learning curve to get meaningful feedback. ReConvert is the right pick when thank-you page monetization and one-click upsells are the core goal and you want surveys as part of that flow. Gojiberry is the practical low-friction choice for QR- and insert-focused campaigns and merchants who prefer a simple App Store install with a small monthly fee.

Implementation checklist before you launch any of these tools

• Confirm which store plan and checkout APIs your store uses, and whether the app requires Shopify Plus features.
• Test the survey or upsell on a staging store or unpublished theme version to validate rendering and event timing.
• Decide how you will join survey responses to orders and configure metadata capture or server-side joins accordingly.
• Plan for privacy and opt-in language when using SMS or incentivized surveys.
• Validate billing terms: check the vendor pricing pages and help docs to understand response caps, dynamic fees, and thresholds that change your monthly bill. (zigpoll.com)

Selecting the right tool comes down to whether your priority is pure feedback and attribution, AOV optimization with upsells, or simple, fast survey distribution. Each option here will collect zero-party data at the point of highest intent; choose the one whose integration, billing model, and data export fits how your team analyzes and acts on that feedback.

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)