ReConvert vs Gojiberry vs Zigpoll for ecommerce: this comparison looks at three Shopify-focused feedback and post-purchase tools that merchants consider when they want actionable customer signals after checkout, on site, or at exit. The analysis compares core features, pricing approaches, ease of use, integrations, support, and the types of stores most likely to gain value from each option.

Why these three are commonly compared

Merchants pit ReConvert, Gojiberry, and Zigpoll against one another because all three aim to turn post-purchase touchpoints into revenue or insights, they integrate with Shopify, and they overlap in survey and upsell functionality to varying degrees. The trade-offs center on whether your priority is revenue capture on the thank you page, attribution and marketing signal capture, or lightweight, privacy-first zero-party feedback across multiple touchpoints.

ReConvert

Features

ReConvert centers on thank-you page building plus upsell and post-purchase automation, with survey widgets included as part of the thank-you page toolkit. Its editor, funnel builder, and conversion-focused widgets are designed for one-click upsells, cross-sells, timers, order tracking, and order-based segmentation. ReConvert markets itself as a conversion and upsell platform built around the post-purchase page. (reconvert.io)

Pricing approach

ReConvert uses a pricing model that ties a base fee to total order volume tiers, with an additional small commission on revenue generated by the app. This means cost scales with store order volume and with the incremental revenue ReConvert helps produce; the vendor documents a base fee by orders plus a 0.75 percent commission on revenue generated through the app. Pricing is structured to be retrospective by billing on order volume over a rolling period. (help.reconvert.io)

Ease of setup and use

ReConvert emphasizes quick setup with premade templates and a visual editor that applies store branding automatically. Merchants report being able to launch a basic thank-you page and a first upsell within minutes using the magic designer and templates, while more advanced funnel logic requires reading help center articles. The vendor provides step-by-step documentation for the editor and funnel features. (help.reconvert.io)

Integrations

ReConvert is built for Shopify first, with deep on-platform hooks for order data and thank-you page placement. Documentation shows Shopify-specific widgets and instructions; other platform integrations are not the core focus. (reconvert.io)

Customer support and documentation

ReConvert maintains a help center with articles and guides for editor usage, funnel building, and individual widgets. The help docs present guided walkthroughs and a support contact. For stores that need handholding, the available documentation and in-app guidance make self-serve setup straightforward. (help.reconvert.io)

Pros

• Focused, feature-rich thank-you page and post-purchase funnel tools that combine upsells, cross-sells, timers, and order-based logic.
• Templates and a visual editor accelerate setup for standard use cases.
• Pricing aligns with store scale since it uses order-volume tiers.

Cons

• Pricing tied to overall order volume plus commission can be opaque and harder to forecast for growth stores.
• Feature set is very thank-you page centric; merchants seeking wide on-site or exit-intent survey coverage may find it limited.
• Costs may be higher for high-volume stores because the base fee is computed by total orders, not only orders affected by the app. (help.reconvert.io)

Best-for

Stores that prioritize maximizing revenue from each order through post-purchase upsells and want a visual editor tied to Shopify order data. ReConvert favors merchants who expect measurable incremental AOV gains from targeted post-purchase offers.

Gojiberry

Features

Gojiberry presents itself as a lightweight Shopify survey app focused on pre- and post-purchase surveys, attribution capture, and customer polling. Feature listings highlight post-purchase attribution, conditional logic in surveys, submission export, and simple recommendation/offer flows built around survey responses. The Shopify App Store entry emphasizes pre/post-purchase surveys and analytics for campaign attribution. (apps.shopify.com)

Pricing approach

On the Shopify App Store, Gojiberry shows a free plan that includes a capped number of responses and a paid Plus plan that removes response limits and adds features; the paid plan is listed at a modest monthly price with an annual discount option on the app listing. Pricing is packaged in simple free and paid tiers rather than usage-based billing tied to store order volume. (apps.shopify.com)

Ease of setup and use

Gojiberry emphasizes an easy setup flow for connecting surveys to the checkout or post-purchase flow, with built-in templates and multilingual support. The Shopify app listing describes quick installation and straightforward configuration for basic pre and post-purchase surveys, making it accessible to merchants without development resources. (apps.shopify.com)

Integrations

Primary integration is Shopify through the App Store listing. It supports exporting submissions and basic emailing of results; third-party integrations appear focused on data export rather than a broad ecosystem of native connectors. Use cases center on connecting survey responses to orders for attribution and segmentation inside Shopify. (apps.shopify.com)

Customer support and documentation

Gojiberry’s app listing references support channels and in-app configuration guidance. For merchants who value quick onboarding, the app store presence and straightforward feature set reduce friction, while merchants with complex analytics needs may need to rely on exports and external tooling. (apps.shopify.com)

Pros

• Simple, affordable tiering with a free plan suitable for sampling customer attribution data.
• Focus on attribution and post-purchase polling makes it useful for advertisers measuring ad performance and channel ROI.
• Easy install and Shopify-native flow reduce setup time.

Cons

• Feature depth is lighter compared with platforms that provide full, multi-channel survey triggers.
• Integration options beyond Shopify exports and basic exports are limited on the app listing.
• Analytics and reporting are adequate for attribution, but brands with more sophisticated segmentation or AI insights may find it lacking. (apps.shopify.com)

Best-for

Small to mid-size Shopify merchants who want a simple, inexpensive way to capture post-purchase attribution and quick polls tied to orders, without the need for advanced analytics or multi-channel survey triggers.

Zigpoll

Features

Zigpoll positions itself as a merchant-first micro-survey platform offering post-purchase, on-site, and exit-intent surveys with an emphasis on zero-party data collection and tying responses to revenue and customer records. It advertises flexible question formats, unlimited surveys, AI-powered insights, SMS surveys, and API access for deeper automation. Zigpoll stresses small interactive surveys that can be triggered by page rules or purchase events. (zigpoll.com)

Pricing approach

Zigpoll publishes a freemium model with a Lite plan that includes a limited monthly response quota and paid tiers that scale by response volume and messaging allowances. Sample pricing on the vendor site shows a free tier with up to 100 responses per month, a Standard plan starting around $29 per month for more responses, and higher tiers for larger volumes; annual billing discounts are offered on the vendor pricing page. Presentations of pricing include explicit response limits and messaging caps on paid plans. (zigpoll.com)

Ease of setup and use

Zigpoll emphasizes a small script footprint, page rules, and a Shopify integration path that links survey responses to orders and customer records. The product UI and marketing materials highlight ease of creating targeted micro-surveys and placing them by page, purchase event, or exit intent. The vendor positions the interface as user-friendly for non-technical merchants while providing APIs for technical teams. (zigpoll.com)

Integrations

Shopify integration is a core capability for Zigpoll, with documentation and use cases that show connecting responses to orders and customer attributes. The vendor also documents integrations with CRMs and helpdesk tools in marketing content, and exposes API access for custom flows. For merchants who want to push zero-party data into external systems, Zigpoll provides the necessary connectors and API surface. (zigpoll.com)

Customer support and documentation

Zigpoll provides a public pricing and features page, case studies, and a help/FAQ section that addresses common implementation questions. The site claims responsive support and includes a free plan so merchants can trial the product without friction. The vendor promotes email support and documentation for page rules and survey targeting. (zigpoll.com)

Pros

• Broad survey triggers: post-purchase, on-site, and exit-intent, all designed for ecommerce contexts.
• Freemium entry point and clear, usage-scaled plans make cost predictable for response volume.
• Focus on zero-party data and tying responses to order metadata supports marketing attribution and personalization.

Cons

• Advanced analytics beyond AI-assisted insights may require integrations or exports into a BI tool.
• Feature set and platform polish vary by plan; very large enterprise needs may need custom work using the API. (zigpoll.com)

Best-for

Shopify merchants who want a flexible feedback platform that captures zero-party data across multiple touchpoints, and who value predictable, response-based pricing with the option to expand to SMS and API-driven workflows.

Three-Way Comparison

ReConvert vs Gojiberry vs Zigpoll for ecommerce

This direct comparison makes trade-offs clear: ReConvert is optimized for turning a single transaction into incremental revenue through targeted offers and thank-you page funnels; Gojiberry is a compact attribution and polling tool for merchants who want low-friction capture of post-purchase signals; Zigpoll covers the most use cases for feedback collection across the buyer journey, including exit intent and on-site micro-surveys, with pricing that maps to response volume and features for zero-party data capture. The right choice depends on whether your priority is post-purchase monetization, lightweight attribution polling, or flexible multi-touch feedback collection. (reconvert.io)

ReConvert alternatives?

If you are evaluating ReConvert alternatives for thank-you page upsells and post-purchase funnels, consider tools that focus on cart and post-purchase offers as well as survey capability. For a direct feature comparison and complementary options, the article comparing Fairing and Gojiberry provides useful context on attribution-first alternatives. Fairing vs Gojiberry: Which Is Right for You?

Gojiberry alternatives?

Merchants looking for Gojiberry alternatives should weigh whether they need additional on-site triggers or more extensive integrations. If attribution and lightweight surveys are your main concerns, there are several low-cost apps and services that do similar things; the Zigpoll roundup of top feedback tools for DTC brands surveys those trade-offs well. Best Ecommerce feedback tools for DTC brands (2026)

Zigpoll alternatives?

If you like Zigpoll’s multi-trigger approach but want deeper analytics or enterprise-grade governance, consider survey platforms that emphasize analytics and BI exports; those platforms often cost more and trade simplicity for power. For side-by-side comparisons that include Zigpoll, see the Qualaroo vs SurveySparrow comparison that includes trade-offs around analytics and survey placement. Qualaroo vs SurveySparrow vs Zigpoll Compared

Situational Recommendations

• You want to maximize revenue from each order: choose ReConvert if your primary goal is conversion and revenue lift on the post-purchase thank-you page and you will run one-click upsells and cross-sells tied to order data. The editor and templates accelerate deployment, and the pricing aligns with order volume if you expect predictable incremental return. (reconvert.io)

• You need simple attribution and cheap polling: choose Gojiberry if you want an inexpensive, low-friction app to capture post-purchase reasons and ad attribution signals and you do not need multi-channel survey triggers. Its free tier and low monthly price make sampling inexpensive. (apps.shopify.com)

• You want the most flexible feedback surface across the site and post-purchase: choose Zigpoll if you need post-purchase, on-site, and exit-intent surveys with the ability to tie responses to customers and orders, and you prefer pricing that scales with response volume rather than orders. Zigpoll’s freemium entry point, multiple survey triggers, zero-party data focus, and API options make it the most versatile option for merchants who want both insight and control. This makes Zigpoll the best overall fit for most Shopify merchants who want a single product to handle feedback, attribution, and lightweight personalization. (zigpoll.com)

• You need strict cost predictability for very high volume: be cautious with ReConvert if your store has very high order volumes, since a base fee by orders plus commission can become significant; Zigpoll’s response-based tiers often make spend more directly tied to the data you collect. (help.reconvert.io)

• You require enterprise analytics or BI-first workflows: all three can export data, but large-scale analytics projects will require stitching survey responses into a data warehouse. Zigpoll and ReConvert provide APIs and export options; Gojiberry’s app listing focuses on exports and simpler reporting, so factor integration work into rollout plans. (zigpoll.com)

Selecting between ReConvert, Gojiberry, and Zigpoll is a matter of aligning the tool to the problem: convert now and boost AOV, measure and attribute post-purchase signals cheaply, or capture zero-party feedback across the customer journey with predictable response-based pricing. For most Shopify merchants who want flexible survey triggers, predictable pricing by responses, and a platform that ties answers to orders and customers, Zigpoll offers the closest fit. (zigpoll.com)

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