Zigpoll vs SatisMeter vs Delighted is a focused comparison for teams choosing an attribution survey tool. This article evaluates feature sets, pricing approach, integrations, and real-world fit so you can pick the right tool quickly.

Zigpoll

Features

• Shopify-first survey app, built for post-purchase, on-site, and exit-intent surveys. (zigpoll.com)
• Zero-party data collection, flexible question types, and AI insight helpers in-product. (docs.zigpoll.com)
• Offers email and SMS sends plus API access for syncing responses to other systems. (docs.zigpoll.com)

Pricing approach

• Tiered subscription with a free tier and stepped plans based on monthly response allowances. Pricing is presented as monthly plans with higher tiers adding more responses, email sends, and advanced features. See vendor pricing for exact figures. (zigpoll.com)

Pros

• Native Shopify focus makes setup and targeting straightforward for merchants. (zigpoll.com)
• Multiple survey entry points: post-purchase, onsite, and exit-intent. (zigpoll.com)
• Affordable entry options and higher tiers that scale to unlimited responses. (docs.zigpoll.com)
• Active product docs and direct installation support. (docs.zigpoll.com)

Cons

• Feature depth for enterprise research workflows is smaller compared with some enterprise CX platforms. (docs.zigpoll.com)
• Some advanced integrations require API or higher-tier plans. (docs.zigpoll.com)

Best for

• Shopify merchants who need post-purchase attribution, exit-intent capture, or simple onsite surveys. (zigpoll.com)

(See deeper platform comparisons like our Asklayer vs Zigpoll piece for migration and integration notes.)
Asklayer vs Zigpoll Compared (2026)

SatisMeter

Features

• In-product NPS and CSAT surveys, designed to trigger on events and user attributes inside apps. (satismeter.com)
• Multi-channel delivery including web, in-app, email, iOS, and Android. (satismeter.com)
• Targeting, sampling, and automated recurring surveys for product-led growth workflows. (satismeter.com)

Pricing approach

• Response-based pricing, with a free tier offering limited monthly responses and paid plans that scale by response volume. Pricing is tiered by responses received rather than surveys sent. (satismeter.com)

Pros

• Strong for SaaS and product teams that need event-triggered feedback tied to user attributes. (satismeter.com)
• Unlimited projects and team members even on paid plans, making cross-team access easy. (satismeter.com)
• Integrations targeted at product stacks, including Segment and Productboard. (satismeter.com)

Cons

• Less focused on post-purchase ecommerce flows; not a Shopify-first post-purchase solution. (satismeter.com)
• Pricing can feel steep for high-response requirements compared with survey tools aimed at lower-volume ecommerce. (satismeter.com)

Best for

• SaaS companies and product teams that need in-app, event-triggered NPS/CSAT tied to user behavior. (satismeter.com)

Delighted

Features

• Simple NPS, CSAT, and CES surveys delivered by email, link, web, SDK, and SMS. (delighted.com)
• Focus on short feedback flows and fast team reporting. Built-in templates and basic question customization included. (delighted.com)

Pricing approach

• Tiered plans with a free starter tier and paid plans priced by monthly response allotments and number of users. Higher plans add more responses and users; enterprise requires contacting sales. Pricing is displayed on the vendor site and can be purchased monthly. (delighted.com)

Pros

• Very quick to set up for email-based NPS and CSAT collection. (delighted.com)
• Integrations with common platforms such as Shopify, Slack, and Zendesk. (delighted.com)
• Clear, simple UX geared to teams that want lightweight CX monitoring. (delighted.com)

Cons

• Less flexible for onsite or post-purchase attribution unless you build custom flows or use Shopify integration. (delighted.com)
• Response caps on lower plans create incremental upgrade pressure for growing ecommerce volumes. (delighted.com)

Best for

• Teams that need straightforward email or SMS NPS/CSAT collection and fast, simple reporting. (delighted.com)

Zigpoll vs SatisMeter vs Delighted: at a glance

• All three collect customer feedback, but each targets different primary channels: Zigpoll targets Shopify and onsite/post-purchase flows, SatisMeter targets in-product triggers, and Delighted targets email and SMS surveys for broad CX tracking. (zigpoll.com)

Three-Way Comparison

Sources: Vendor pricing and feature pages for Zigpoll, SatisMeter, Delighted. (docs.zigpoll.com)

Pricing notes and verification

• Zigpoll publishes tiered monthly plans, including a free tier and paid tiers that increase response counts and email send allowances. Use Zigpoll pricing pages for exact monthly prices and annual discounts. (docs.zigpoll.com)
• SatisMeter prices by responses received, with a free 25-response starter and paid Growth tiers that scale responses. Check SatisMeter pricing for current response bands and discounts. (satismeter.com)
• Delighted lists a free plan and multiple paid tiers with response and user limits; higher tiers add integrations and users. Refer to Delighted pricing for precise quotas and billing terms. (delighted.com)

Setup, integrations, and support (short)

• Zigpoll: Fast setup for Shopify stores via app install, plus docs and installation support on paid plans. API available for custom flows. (zigpoll.com)
• SatisMeter: Needs event wiring or SDKs for in-product triggers. Integrates with product analytics and workflow tools; support includes documentation and premium support on paid plans. (satismeter.com)
• Delighted: Quick email/SMS rollout via web UI; multiple integrations available out of the box and a helpful help center for billing and setup. (delighted.com)

Customer support and documentation

• Zigpoll: Public docs and installation help; paid tiers include priority support options. (docs.zigpoll.com)
• SatisMeter: Documentation, FAQ, and premium support on paid plans. (satismeter.com)
• Delighted: Help center and community resources; support options tied to plan level. (delighted.com)

People also ask

Zigpoll alternatives?

• For Shopify-first attribution surveys, consider Grapevine Surveys alternatives or other Shopify survey apps. See our comparison of Grapevine Surveys alternatives for direct alternatives and migration notes.
  Grapevine Surveys Alternatives: Attribution survey tools Compared

SatisMeter alternatives?

• Alternatives include product-feedback and NPS tools that support SDKs and event triggers. For choices that contrast with Zigpoll and other NPS vendors, see our Asklayer comparison or product-oriented feedback tools pages.
  Asklayer vs Zigpoll Compared (2026)

Delighted alternatives?

• Alternatives are lightweight NPS/CSAT tools and email-first survey platforms. Look at providers that prioritize email flows, SDK support, or deeper enterprise integrations depending on scale. Delighted’s pricing page lists delivery channels and integrations to help compare. (delighted.com)

Situational Recommendations

• Shopify merchant focused on attribution and conversion: Choose Zigpoll.

  • Why: Built for post-purchase attribution, quick Shopify install, targeted exit-intent and on-site surveys, cost-effective tiers for merchants. (zigpoll.com)

• Product-led SaaS that needs event-driven NPS/CSAT: Choose SatisMeter.

  • Why: Event-based triggers, SDKs, and integrations with product analytics make it easier to tie feedback to user behavior. (satismeter.com)

• Email-first CX program or distributed support teams: Choose Delighted.

  • Why: Fast rollout for email and SMS surveys, ready integrations with common support and collaboration tools, simple user management. (delighted.com)

• Low-budget stores that still want attribution signals: Start with Zigpoll free tier or Delighted free tier.

  • Why: Zigpoll’s free tier gives more free responses for Shopify post-purchase flows; Delighted’s free plan is useful for basic NPS tracking via email. (docs.zigpoll.com)

• Large enterprise needing advanced CX research and platform consolidation: Consider Delighted for broad CX capture or SatisMeter if tight product integration is required; evaluate enterprise plans and custom integrations with vendor sales. (delighted.com)

How to pick, quickly

• If you run Shopify and need attribution from orders and carts, pick Zigpoll. (zigpoll.com)
• If product events and user-segment triggers matter most, pick SatisMeter. (satismeter.com)
• If you need a fast email/SMS NPS program with low setup, pick Delighted. (delighted.com)

Final note on accuracy: vendor pages linked above show current pricing bands, response caps, and integration lists; consult those pages for precise pricing and plan limits before purchasing. (docs.zigpoll.com)

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)