550+ five-star reviews on the Shopify App Store

Give every client the answers analytics can’t.

Surveys that tell your clients why customers buy, what almost stopped them, and which channel drove the sale. Partner with us and we send the work back.

The research feed for CRO, retention and attribution retainers
Answers sync to Klaviyo, GA4, Slack and Shopify metafields
Inbound leads, a case study with full credit, a direct line to us
Used by Electric Eye, Grafikr, Adflair and 40+ listed partner agencies
Book a Call
30 minutes with the founder
Agency Playbooks
Post-purchase survey results: who the purchase is for, what almost stopped the sale, why customers chose the store, and what to make next Survey on the Shopify thank-you page asking who the purchase is for Email sent a day after delivery asking how the sneakers fit Survey answers saved on the customer profile in Klaviyo New response notification

Partner With Us. We Send the Work Back.

Leads
Inbound leads

Merchants who ask us for help with setup, survey strategy, CRO or Klaviyo get matched to a listed partner. Your listing lives in the partner directory.

Promotion
A spotlight and a case study

Partners and their work featured in our weekly newsletter to Shopify merchants, and a case study we write, you approve, and we promote with full credit.

Support
A direct line, plus affiliate perks

The founder on call for client setups, integrations and feature requests, plus agency playbooks in the docs. Partners can also join the affiliate program.

The Research Feed for the Work You Already Sell

One install at onboarding, three retainers it feeds. Free on every client store.
Klaviyo profile with survey answers as custom properties and a completed-survey event Klaviyo segment of customers who bought a gift Shopify customer with tags and metafields from the survey Shopify Flow: when a survey answer says the order is a gift, add an order tag Synced to Klaviyo
Retention: segments built on intent.

Every answer syncs to Klaviyo as a profile property, or to any of 30+ other integrations, so flows segment on “who are you buying for” and “why today” instead of order history alone.

GrowthTrigger runs NPS after purchase and catches unhappy customers before they churn; Daily Grind Digital sees 40%+ response rates on the thank-you page.

How Grafikr feeds Klaviyo
Exit reasons report with sold-out sizes at the top AI themes from typed answers The same reason before and after restocking sizes Slack alert for a new exit answer Insights updated
See the friction analytics can’t.

Heatmaps and GA4 show what customers did, not why. “What almost stopped you?” and “did anything go wrong at checkout?” surface the friction and pricing objections analytics only hints at.

Electric Eye made it a fixed part of their optimisation retainer; Grafikr turns the answers into a RICE-scored test backlog for every client.

How Electric Eye runs it
Claude creating a survey, publishing it and texting it to customers The survey the agent created 50 SMS sent, 14 replies already Synthetic research running
Set up once, roll out everywhere.

Keep a template survey and publish it to each new client from Claude, ChatGPT or your own tooling through the MCP server: create surveys, add questions, set up webhooks and send links without opening the dashboard.

Ask Ziggy answers questions about any client’s responses in plain English, so the client report is already written when the retainer call comes round.

Read the agency playbooks
Answers by Reported Channel with share, orders, revenue and AOV Answers-by picker with click fields and customer-reported fields Podcast revenue broken down by reported source Past answers are grouped by channel from day one
Attribution your clients stop arguing about.

“Where did you first see the brand?” on every order gives channel numbers no ad platform can inflate, with typed answers and creator handles sorted into one channel and one source.

Adflair cut one client’s affiliate spend by about 80% with no revenue loss; NextPercent calls it “the independent referee for every channel.”

How Adflair sets it up
Zigpoll trust center: SOC 2 attestation in progress, ISO 27001 controls aligned, GDPR and CCPA, monitored controls Powered by Vanta: continuous monitoring of SOC 2 and ISO 27001 controls Infrastructure: AWS hosting, TLS in transit, MongoDB Atlas with managed backups, Sentry monitoring, Cloudflare Documents: DPA, Transfer Impact Assessment, security overview, PCI statement, subprocessor list Controls synced from Vanta
Aligned to SOC 2 and ISO 27001.

We follow the SOC 2 and ISO 27001 control frameworks and are pursuing SOC 2 attestation, continuously monitored through Vanta.

Hosted on AWS, encrypted in transit, GDPR and CCPA compliant, with a public DPA. Every control and document is on our trust center.

Visit the trust center

Join the Zigpoll partner program.

Inbound leads, a case study with full credit, and a direct line to the founder.
We love our customers and they love us.

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