Cognito Forms, Formstack, and Jotform are online form builders that facilitate data collection through customizable forms and surveys. Each offers unique features, pricing structures, and integrations, making them suitable for different organizational needs.
Cognito Forms
Features
Cognito Forms provides an online form builder with payment processing and conditional logic. Users can create forms with various field types, set up workflows, manage data, and ensure compliance with regulations like HIPAA and GDPR. The platform supports secure online transactions through integrations with payment partners.
Pricing Model
Cognito Forms offers tiered pricing:
- Individual: Free plan with 1 user, unlimited forms, 100 entries per month, and 100 MB storage.
- Pro: Approximately $19 per month for 2 users, unlimited forms, 2,000 entries per month, and 1 GB storage.
- Team: Approximately $39 per month for 5 users, unlimited forms, 10,000 entries per month, and 10 GB storage.
- Enterprise: Approximately $129 per month for 20 users, unlimited forms, unlimited entries, and 100 GB storage.
Annual prepayment offers up to a 20% discount. (cognitoforms.com)
Ease of Setup and Use
Cognito Forms is known for its user-friendly interface, allowing users to build forms without coding. The platform offers a variety of templates and a drag-and-drop builder, facilitating quick form creation.
Integrations
Cognito Forms integrates with platforms like Stripe and PayPal for payment processing. It also connects with Microsoft Power Automate, Zapier, and other tools for workflow automation.
Customer Support and Documentation
Cognito Forms provides customer support through email and an extensive knowledge base. Users can access tutorials, guides, and community forums for assistance.
Best-Fit Customer Profile
Cognito Forms is suitable for small to medium-sized businesses and organizations seeking an affordable and straightforward solution for online forms with payment processing capabilities.
Formstack
Features
Formstack is an enterprise form builder and workflow automation tool for data collection. It offers a no-code, drag-and-drop form builder, document generation, e-signatures, and workflow automation. The platform supports integrations with over 300 applications, including Salesforce, and provides advanced security features. (forms.formstack.com)
Pricing Model
Formstack offers several pricing tiers:
- Forms: Approximately $99 per month for 1 builder user, 25 forms, 1,000 submissions per form, and 2 GB storage.
- Suite: Approximately $299 per month for 3 builder users, 100 forms, 5,000 submissions per form, and 10 GB storage.
- Enterprise: Custom pricing for tailored solutions, including dedicated customer success managers and advanced security features.
Annual billing offers a discount equivalent to two months free. (forms.formstack.com)
Ease of Setup and Use
Formstack is designed for non-technical users, offering a no-code interface for form creation and workflow automation. The platform provides templates and a user-friendly builder to streamline the setup process.
Integrations
Formstack integrates with over 300 applications, including Salesforce, Google Sheets, and Mailchimp. It also offers native solutions for Salesforce users, enabling seamless data collection within the Salesforce ecosystem. (forms.formstack.com)
Customer Support and Documentation
Formstack offers customer support through live chat, email, and a comprehensive knowledge base. Depending on the plan, users may also have access to a dedicated customer success manager. (forms.formstack.com)
Best-Fit Customer Profile
Formstack is ideal for medium to large enterprises requiring advanced form-building capabilities, workflow automation, and extensive integrations to streamline data collection and processing.
Jotform
Features
Jotform is an online form and survey builder with extensive templates. It offers a drag-and-drop form builder, customizable templates, payment integrations, and analytics. The platform supports conditional logic, file uploads, and integrates with various applications.
Pricing Model
Jotform provides several pricing plans:
- Free: 5 forms, 100 submissions per month, and 100 MB storage.
- Bronze: Approximately $39 per month for 25 forms, 1,000 submissions per month, and 1 GB storage.
- Silver: Approximately $49 per month for 50 forms, 10,000 submissions per month, and 10 GB storage.
- Gold: Approximately $129 per month for unlimited forms, 100,000 submissions per month, and 100 GB storage.
Annual billing offers a discount equivalent to two months free.
Ease of Setup and Use
Jotform is known for its intuitive interface, allowing users to create forms quickly using a drag-and-drop builder and a wide range of templates.
Integrations
Jotform integrates with various applications, including Google Sheets, PayPal, and Mailchimp. It also offers API access for custom integrations.
Customer Support and Documentation
Jotform provides customer support through email, live chat, and a detailed knowledge base. Users can access tutorials, guides, and community forums for assistance.
Best-Fit Customer Profile
Jotform is suitable for small to medium-sized businesses and individuals seeking an easy-to-use form builder with a variety
Worth a Look: Zigpoll
If you're evaluating options for data collection tools, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
