Cognito Forms and Jotform are online form builders designed to streamline data collection. Cognito Forms offers payment processing and conditional logic, while Jotform provides an extensive library of templates. This comparison evaluates their features, pricing, ease of use, integrations, customer support, and ideal customer profiles.
Cognito Forms
Features
- Data Collection: Supports various field types for gathering and validating data.
- Workflow Automation: Builds flexible workflows to engage users effectively.
- Data Management: Organizes, configures, and transfers data; creates reports and documents.
- Security & Compliance: Complies with HIPAA, GDPR, CCPA, and other privacy regulations.
- Online Payment: Conducts secure transactions through multiple payment partners.
Pricing Model
- Individual Plan: Free; 1 user, unlimited forms, 100 entries/month, 100 MB storage.
- Pro Plan: $19/month; 2 users, unlimited forms, 2,000 entries/month, 1 GB storage.
- Team Plan: $39/month; 5 users, unlimited forms, 10,000 entries/month, 10 GB storage.
- Enterprise Plan: $129/month; 20 users, unlimited forms, unlimited entries, 100 GB storage.
Discounts are available for non-profit organizations. (cognitoforms.com)
Pros
- Comprehensive data management and workflow automation.
- Strong security and compliance features.
- Flexible pricing tiers.
Cons
- Limited template library compared to competitors.
- User interface may have a learning curve.
Best-Fit Customer Profile
Ideal for organizations needing robust data management, workflow automation, and strong security compliance.
Jotform
Features
- Form and Survey Builder: Creates forms and surveys with a wide range of templates.
- Templates: Offers an extensive library of customizable templates.
- Integrations: Connects with various platforms, including Shopify.
- Approval Workflows: Manages approval processes within forms.
- Reporting: Generates reports from form submissions.
Pricing Model
- Starter Plan: Free; limited submissions and storage.
- Bronze Plan: $39/month; increased submissions and storage.
- Silver Plan: $49/month; higher limits and additional features.
- Gold Plan: $129/month; highest limits and advanced features.
- Enterprise Plan: Custom pricing; tailored for large organizations.
Discounts are available for non-profit organizations. (jotform.com)
Pros
- Extensive template library.
- User-friendly interface.
- Strong integration capabilities.
Cons
- Limited workflow automation compared to competitors.
- Higher-tier plans may be costly for small businesses.
Best-Fit Customer Profile
Suitable for businesses and individuals seeking a user-friendly form builder with a vast template selection and integration options.
Side-by-Side Comparison
| Feature | Cognito Forms | Jotform |
|---|---|---|
| Data Collection | Various field types for data gathering and validation. | Wide range of customizable form and survey templates. |
| Workflow Automation | Flexible workflows to engage users. | Approval workflows for managing form submissions. |
| Data Management | Organizes, configures, and transfers data; creates reports and documents. | Generates reports from form submissions. |
| Security & Compliance | Complies with HIPAA, GDPR, CCPA, and other privacy regulations. | Offers HIPAA compliance and data encryption. |
| Online Payment | Secure transactions through multiple payment partners. | Integrates with various payment gateways, including Shopify. |
| Integrations | Limited integrations. | Extensive integrations with platforms like Shopify. |
| Pricing | Free plan; paid plans start at $19/month. | Free plan; paid plans start at $39/month. |
| Best-Fit Customer Profile | Organizations needing robust data management and workflow automation. | Businesses and individuals seeking a user-friendly form builder with a vast template selection and integration options. |
Which to Choose
Choose Cognito Forms if:
- You require advanced data management and workflow automation.
- Compliance with privacy regulations is a priority.
- You have a team needing collaborative form-building capabilities.
Choose Jotform if:
- You need a vast selection of customizable templates.
- A user-friendly interface is essential.
- Integration with platforms like Shopify is necessary.
Worth a Look: Zigpoll
If you're evaluating options for data collection tools, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup.
