Which customer feedback tools offer in-app mobile SDKs?
Which customer feedback tools offer in-app mobile SDKs? See vendors that publish iOS and Android SDKs and compare pricing.
Which customer feedback tools offer in-app mobile SDKs? Instabug/Luciq, Apptentive (Alchemer Mobile), FullStory, Survicate, Gleap and Mopinion all provide in-app SDKs you can drop into iOS and Android apps; pricing and mobile availability vary by vendor and plan.
At a glance
| Option | Best for | Starting price (paid plan, as of Nov 2026) | Free plan | Mobile SDK (iOS+Android)? | Source |
|---|---|---|---|---|---|
| Luciq (Instabug) | developer bug reports & repro | Quote only. | No | Yes | luciq.ai/faq |
| Alchemer Mobile (Apptentive) | contextual NPS & in-app interactions | Quote only. | No | Yes | help.alchemer.com (Apptentive docs) |
| FullStory | session replay + behavioral analytics | Quote only. | Yes | Partial (mobile on paid tiers/Enterprise). | fullstory.com/help / FullStory mobile docs |
| Survicate | targeted in-app surveys | $114/mo (Growth plan, published as $114/mo billed annually; checked Nov 2026). | No (trial) | Yes | survicate.com/pricing |
| Gleap | lightweight in-app feedback & chat | $29/mo (Starter). | No (trial) | Yes | gleap.ai/pricing |
| Mopinion | enterprise in-app feedback forms | From €279/mo (published monthly rate). | No (trial) | Yes | mopinion.com/pricing |
From the sourced table above, checked November 2026.
Luciq (Instabug): best when you need developer-facing bug reports
Luciq (the product formerly known as Instabug) embeds a single SDK that captures user-triggered reports, screenshots, logs, network traces and crash context to help engineers reproduce issues. The vendor markets the SDK for iOS, Android, React Native and Flutter and now positions pricing as DAU/seat enterprise quotes rather than a public self-serve plan. See the Luciq FAQ and SDK docs for platform support and pricing notes. (luciq.ai)
Alchemer Mobile (Apptentive): best when you want targeted in-app dialogs and NPS
Apptentive’s mobile SDK (now surfaced as Alchemer Mobile / ApptentiveKit) supports targeted prompts, rating dialogs, NPS and richer interactions inside iOS and Android apps; developer docs and SDK repos are public. The mobile product is sold via Alchemer’s commercial plans or custom quotes, so customers usually contact sales for mobile pricing. (help.alchemer.com)
FullStory: best when you need session replay plus analytics
FullStory’s mobile SDK recreates mobile sessions (drawing operations rather than screenshots) and pairs replay with behavioral analytics; mobile capture is a documented feature but generally sits behind paid/enterprise plans (FullStory Free is web only for basic use). Expect enterprise/quote pricing for production mobile usage. (help.fullstory.com)
Survicate: best for product teams wanting in-app surveys
Survicate publishes a mobile SDK for iOS and Android that runs fullscreen or card surveys, supports event triggers and targeting, and reports responses into the Survicate dashboard and integrations. The vendor’s public pricing lists paid plans starting at $114/month (Growth plan published as $114/mo billed annually on the pricing page checked Nov 2026) and a trial is available. (survicate.com)
Gleap: best when you want an inexpensive, developer-friendly feedback widget
Gleap provides iOS and Android SDKs for in-app bug reports, chat, session context and surveys; the vendor publishes self-serve monthly plans starting at $29/mo (Starter) and documents current SDK install steps for iOS and Android. It’s a practical option when teams want a small footprint SDK and lower entry cost. (docs.gleap.ai)
Mopinion: best for enterprise feedback programs with form flexibility
Mopinion offers native mobile SDKs (iOS and Android) and a form builder for in-app feedback, with enterprise features and a published “from €279/month” starting monthly rate on its pricing page; Mopinion targets customers who need advanced targeting, multi-app support and analytics for mobile sessions. (mopinion.com)
Which customer feedback tools offer in-app mobile SDKs for iOS and Android?
Short answer: Luciq (Instabug), Alchemer Mobile (Apptentive), FullStory, Survicate, Gleap and Mopinion all publish SDKs that integrate into iOS and Android apps. Each vendor’s docs and SDK repos show platform support and integration instructions. (github.com)
Why: vendor documentation and SDK repositories explicitly list iOS and Android packages (and often React Native/Flutter bindings), and their help pages show installation guides and supported versions. For example, Luciq documents native SDKs for iOS/Android; Survicate and Gleap publish mobile SDK docs; Mopinion offers native SDK downloads. (luciq.ai)
Which tools support both iOS and Android?
All of the above do. Luciq, Alchemer Mobile (Apptentive), FullStory, Survicate, Gleap and Mopinion each publish iOS and Android SDKs (many also supply React Native, Flutter or Unity bindings). If you need explicit repo links or minimum OS versions, check each vendor’s SDK docs (links above). (github.com)
What features do mobile feedback SDKs provide?
They typically provide:
- In-app surveys, NPS and rating dialogs (Survicate, Gleap). (survicate.com)
- End-user bug reporting with annotated screenshots and console/network logs. Luciq and Gleap document shake-to-report or widget flows that attach screenshots, logs and device metadata. (luciq.ai)
- Crash and performance context (stack traces, breadcrumbs, network traces) to speed triage (Luciq/Instabug style). (reely.io)
- Privacy controls and client-side masking for PII, offline buffering and configurable retention. FullStory and other SDKs document masking and privacy features. (help.fullstory.com)
- Session replay or visual re-creation for mobile (FullStory) to reproduce flows. (help.fullstory.com)
- Event-triggered targeting and sampling (show a survey only after X events or on a particular screen) and integrations to Slack, Jira, product analytics and data warehouses. Survicate, Mopinion and Gleap list targeting and integrations. (survicate.com)
Each SDK’s exact feature set differs: some focus on developer diagnostics and crash context (Luciq), others on product research and NPS (Survicate/Alchemer Mobile), and some combine feedback chat, surveys and light support chat (Gleap, Mopinion). Check the vendor docs for limits like attachments per response, retention and regional hosting. (luciq.ai)
How do I choose the best tool for my app?
Pick by the problem you must solve and your constraints:
- Need crash context and developer triage? Choose a developer-focused SDK (Luciq/Instabug) that captures logs, network traces and offers integrations to your ticketing system. Luciq’s docs and positioning emphasize developer diagnostics and DAU-based enterprise plans. (luciq.ai)
- Need targeted, recurring in-app surveys (NPS, CSAT) and product research? Survicate or Alchemer Mobile (Apptentive) are built for survey workflows and audience targeting inside apps. Survicate documents event triggers, templates and analytics. (survicate.com)
- Want session replay + behavioral analytics + mobile re-creation? FullStory has replay for mobile but mobile is typically an enterprise/paid capability; budget accordingly. (help.fullstory.com)
- Low budget, quick install, chat + feedback in one widget? Gleap offers a low entry price and documented iOS/Android integrations. (gleap.ai)
- Enterprise needs with advanced targeting and many apps? Mopinion targets enterprise customers and publishes higher starting monthly rates for broader feature sets. (mopinion.com)
Also consider engineering costs (how many SDKs to maintain, cross-platform bindings), data residency and privacy needs (GDPR/HIPAA), and whether you need a self-serve price or must enter a sales cycle (many mobile/enterprise features are quote-only). Always test a trial or proof of concept to confirm runtime impact and privacy behavior. (4analytics.com)
Which should you choose?
| Your situation | Best fit |
|---|---|
| You need developer-grade bug reports and crash context | Luciq (Instabug) |
| You want lightweight, low-cost in-app feedback + chat | Gleap |
| You need targeted in-app surveys and NPS | Survicate |
| You need session replay + behavioral analytics across web + mobile | FullStory |
| You run enterprise mobile apps and need forms + targeting | Mopinion |
From the table above.
How this comparison was made
Prices and features were taken from each vendor’s published pricing, docs and SDK pages and were checked in November 2026; links above point to the vendor pages used. The products were not tested hands-on for this comparison.