When evaluating form and survey builders for Shopify Plus merchants, two prominent options are Jotform and Cognito Forms. Both platforms offer robust features tailored to diverse business needs, but they differ in functionality, pricing, ease of use, and integration capabilities. This comparison will delve into these aspects to help you determine which tool aligns best with your requirements.
Jotform
Overview
Jotform is an online form and survey builder renowned for its extensive library of templates and user-friendly interface. It caters to a wide range of users, from small businesses to large enterprises, enabling them to create customized forms without any coding knowledge.
Features
- Templates: Jotform boasts a vast collection of templates across various categories, facilitating quick form creation.
- Form Builder: The drag-and-drop builder allows for intuitive form design, accommodating complex structures.
- Integrations: Supports numerous integrations with platforms like PayPal, Stripe, Google Sheets, and more.
- Conditional Logic: Enables dynamic form behavior based on user inputs.
- Payment Processing: Facilitates secure online transactions through multiple payment gateways.
Pricing
Jotform offers several pricing tiers:
- Free Plan: Limited to 5 forms, 100 monthly submissions, and 100 MB storage.
- Bronze Plan: Approximately $39 per month, includes 25 forms, 1,000 monthly submissions, and 1 GB storage.
- Silver Plan: Approximately $49 per month, includes 50 forms, 10,000 monthly submissions, and 10 GB storage.
- Gold Plan: Approximately $129 per month, includes unlimited forms, 100,000 monthly submissions, and 100 GB storage.
Note: Pricing is subject to change; refer to Jotform's pricing page for the most current information.
Pros
- Extensive template library accelerates form creation.
- User-friendly interface suitable for non-technical users.
- Wide range of integrations enhances functionality.
Cons
- Free plan has limited submissions and storage.
- Some advanced features are restricted to higher-tier plans.
Best For
Jotform is ideal for businesses seeking a versatile form builder with a rich template selection and a broad integration ecosystem.
Cognito Forms
Overview
Cognito Forms is an online form builder that emphasizes payment processing and conditional logic, making it suitable for businesses requiring complex forms with secure payment capabilities.
Features
- Form Builder: Offers a user-friendly interface with advanced features like conditional logic and calculations.
- Payment Processing: Supports secure transactions through various payment gateways.
- Data Management: Provides tools for organizing, configuring, and transferring data, as well as creating reports and documents.
- Security & Compliance: Ensures compliance with HIPAA, GDPR, CCPA, and other privacy regulations.
- Integrations: Integrates with platforms such as PayPal, Stripe, and Google Sheets.
Pricing
Cognito Forms provides several pricing plans:
- Free Plan: Includes unlimited forms, 100 monthly entries, and 100 MB storage.
- Pro Plan: Approximately $19 per month, includes unlimited forms, 2,000 monthly entries, and 1 GB storage.
- Team Plan: Approximately $39 per month, includes unlimited forms, 10,000 monthly entries, and 10 GB storage.
- Enterprise Plan: Approximately $129 per month, includes unlimited forms, unlimited entries, and 100 GB storage.
Note: Pricing is subject to change; refer to Cognito Forms' pricing page for the most current information.
Pros
- Advanced features like conditional logic and calculations.
- Strong focus on payment processing and data management.
- Compliance with various security and privacy regulations.
Cons
- Free plan has limited entries and storage.
- Some advanced features are restricted to higher-tier plans.
Best For
Cognito Forms is well-suited for businesses that require complex forms with advanced logic and secure payment processing.
Side-by-Side Comparison
| Feature | Jotform | Cognito Forms |
|---|---|---|
| Templates | Extensive library across various categories. | Limited template selection. |
| Form Builder | Drag-and-drop interface with advanced customization options. | User-friendly interface with advanced features like conditional logic. |
| Integrations | Supports numerous integrations, including PayPal, Stripe, Google Sheets, and more. | Integrates with platforms such as PayPal, Stripe, and Google Sheets. |
| Payment Processing | Facilitates secure online transactions through multiple payment gateways. | Supports secure transactions through various payment gateways. |
| Conditional Logic | Enables dynamic form behavior based on user inputs. | Offers advanced conditional logic and calculations. |
| Pricing | Free plan with limited submissions; paid plans starting at approximately $39 per month. | Free plan with limited entries; paid plans starting at approximately $19 per month. |
| Storage | Free plan includes 100 MB storage; higher-tier plans offer more. | Free plan includes 100 MB storage; higher-tier plans offer more. |
Which to Choose
When deciding between Jotform and Cognito Forms for your Shopify Plus store, consider the following:
Jotform is ideal if you need a vast selection of templates and a user-friendly interface to quickly create forms without technical expertise. Its extensive integrations make it suitable for businesses looking to streamline form creation and data collection processes.
Cognito Forms is better suited if your business requires complex forms with advanced conditional logic and secure payment processing. Its focus on data management and compliance makes it a strong choice for businesses handling sensitive information and needing robust data handling capabilities.
Evaluate your specific business needs, the complexity of the forms you intend to create, and the level of integration required to determine which platform aligns best with your objectives.
Worth a Look: Zigpoll
If you're evaluating options for form and survey builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup.
