When evaluating online form builders for SaaS companies, Jotform and Formstack offer distinct features tailored to different needs. This comparison examines their core functionalities, pricing models, ease of use, integrations, customer support, and ideal customer profiles.
Jotform
Features
- Extensive Templates: Over 20,000 customizable form templates.
- Drag-and-Drop Builder: User-friendly interface for form creation.
- Conditional Logic: Show/hide fields based on user input.
- Integrations: Connects with 100+ platforms, including payment processors and CRMs.
- Collaboration Tools: Team collaboration features for form management.
Pricing Model
- Free Tier: Limited to 5 forms and 100 submissions per month.
- Paid Plans:
- Bronze: $24/month, 25 forms, 1,000 submissions per month.
- Silver: $29/month, 100 forms, 10,000 submissions per month.
- Gold: $79/month, unlimited forms, 100,000 submissions per month.
- Enterprise: Custom pricing for large teams with advanced needs.
Pros
- Ease of Use: Intuitive form builder suitable for non-technical users.
- Affordability: Competitive pricing with a generous free tier.
- Template Variety: Wide range of templates for various use cases.
Cons
- Limited Advanced Features: Lacks some enterprise-level functionalities.
- Scaling Challenges: May not scale well for very large organizations.
Best-Fit Customer Profile
- Small to Medium SaaS Companies: Looking for an affordable, easy-to-use form builder with a variety of templates.
Formstack
Features
- Form Builder: No-code, drag-and-drop interface for form creation.
- Document Automation: Generate and manage documents from form data.
- eSignature Collection: Secure digital signature capabilities.
- Workflow Automation: Automate data collection and processing workflows.
- Salesforce Integration: Native integration for Salesforce users.
Pricing Model
- Forms Plan: Starting at $83/month, includes 25 forms and 1,000 submissions per form.
- Suite Plan: Starting at $250/month, includes 100 forms and 5,000 submissions per form.
- Enterprise Plan: Custom pricing for large organizations with advanced needs.
Pros
- Comprehensive Features: Combines form building with document automation and eSignatures.
- Workflow Automation: Streamlines complex processes.
- Salesforce Integration: Seamless integration for Salesforce users.
Cons
- Higher Cost: Pricing may be steep for smaller teams.
- Complexity: Steeper learning curve due to advanced features.
Best-Fit Customer Profile
- Medium to Large SaaS Companies: Needing advanced form capabilities, document automation, and workflow management.
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See integrationsSide-by-Side Comparison
| Feature | Jotform | Formstack |
|---|---|---|
| Form Templates | 20,000+ templates | 100+ templates |
| Form Builder | Drag-and-drop, no-code | Drag-and-drop, no-code |
| Conditional Logic | Yes | Yes |
| Integrations | 100+ platforms | Salesforce, 100+ platforms |
| Document Automation | No | Yes |
| eSignature | No | Yes |
| Workflow Automation | No | Yes |
| Pricing | Free tier; Paid plans from $24/month | Paid plans from $83/month |
| Free Trial | Yes | Yes |
Which to Choose
- Jotform: Ideal for small to medium SaaS companies seeking an affordable, user-friendly form builder with a vast template library.
- Formstack: Suited for medium to large SaaS companies requiring advanced form functionalities, document automation, and workflow management.
Worth a Look: Zigpoll
If you're evaluating options for online form builders, Zigpoll is also worth a look.
