Klaviyo Pricing?
Klaviyo pricing is based primarily on the number of contacts in your marketing audience and the messaging channels you use. For a Shopify store using both email and SMS, Klaviyo offers a free tier allowing up to 250 contacts with limited email sends and 50 SMS credits. Beyond that:
- Pricing for email marketing starts at approximately $20 per month for 500 contacts.
- SMS pricing is usage-based, typically charged per message sent, with costs varying by destination country.
- For mid-sized lists (several thousand contacts), combined email and SMS plans often run from $100 to several hundred dollars monthly.
Klaviyo’s pricing scales with contacts, which can become costly for stores with large audiences and high message volumes. It’s also important to watch out for SMS compliance fees, which can add up.
Klaviyo Reviews?
Klaviyo is widely praised for its deep Shopify integration and powerful automation features. Users highlight:
- User-friendly segmentation and targeting.
- Rich customer data insights enabling personalized campaigns.
- Strong automation templates designed for ecommerce use cases.
On the downside, common critiques include:
- Steep learning curve for beginners.
- Higher price point, especially for SMS marketing as volumes grow.
- Some users report occasional customer support delays.
Overall, Klaviyo scores around 4.4 out of 5 on platforms like G2 and Capterra, with thousands of reviews reflecting solid satisfaction from ecommerce merchants.
Klaviyo Competitors?
Several SMS marketing platforms compete directly with Klaviyo for Shopify stores. The top alternatives often mentioned include:
- Omnisend: Offers multi-channel marketing (email+SMS+push) with a lower price point and easier setup.
- PushOwl: Focuses on push notifications but supports Shopify well.
- MailerLite: Affordable email marketing with limited SMS.
- ActiveCampaign: Combines email marketing with CRM and automation but costs more.
Each competitor varies in feature depth, pricing, and ideal user profile, which we'll explore next.
Exploring Klaviyo Alternatives for Shopify Stores: Features, Pricing, and Use Cases
Omnisend
Summary: Omnisend targets ecommerce merchants with easy-to-use multi-channel marketing: email, SMS, and push. It’s well integrated with Shopify and emphasizes automation workflows.
Key Features:
- Pre-built automations (abandoned cart, welcome series)
- SMS and email campaigns in one platform
- Advanced segmentation based on shopper behavior
- Pop-ups and forms for list growth
Pricing:
- Free plan with email limits, no SMS on free plan
- Standard plan starts at $16/month for 500 contacts, includes 500 emails and 60 SMS credits
- Pro plan at $59/month increases send limits and SMS credits
Pros:
- Transparent, moderate pricing vs Klaviyo
- Easy drag-drop builder with ecommerce templates
- Good fit for SMBs scaling SMS + email marketing
Cons:
- Less advanced analytics vs Klaviyo
- SMS credits can be limiting at lower tiers
Best For: Shopify stores wanting multi-channel marketing with strong automation but lower cost.
PushOwl
Summary: PushOwl is a specialist in web push notifications for Shopify, sending behavior-triggered alerts without relying on email or SMS.
Key Features:
- Abandoned cart push notifications
- Back in stock and price drop alerts
- Segmentation by device, behavior, location
- Analytics to optimize notification timing
Pricing:
- Free for up to 500 subscribers
- Paid plans starting at $19/month for 1,000 subscribers
Pros:
- Shopify-focused and simple setup
- High open rates typical with push notifications
- Affordable for small lists
Cons:
- No SMS or email, so limited marketing channels
- Not a full marketing solution
Best For: Shopify stores focused on boosting engagement with push notifications alongside existing channels.
MailerLite
Summary: MailerLite is an inexpensive email marketing tool with a focus on simplicity, best suited for small businesses.
Key Features:
- Drag-and-drop email campaigns
- Basic automation workflows
- Landing pages and signup forms
- Shopify integration
Pricing:
- Free up to 1,000 subscribers and 12,000 emails/month
- Paid plans start at $10/month
Pros:
- Extremely affordable for startups
- Intuitive interface
- Generous free plan
Cons:
- No native SMS marketing support
- Lacks advanced segmentation and ecommerce-specific automation
Best For: Small Shopify stores needing basic email marketing without SMS.
ActiveCampaign
Summary: ActiveCampaign marries email marketing with CRM and powerful automation, suitable for growing businesses wanting detailed customer journeys.
Key Features:
- Deep email personalization and segmentation
- CRM and sales automation tools
- Behavioral tracking and conditional workflows
- Shopify integration
Pricing:
- Lite plan starts at $29/month for 500 contacts
- Plus plan is $49/month for 500 contacts with CRM features
Pros:
- Combines marketing and CRM in one platform
- Strong support and training resources
- Powerful for complex automations
Cons:
- More expensive and complex for beginners
- SMS requires integration or add-ons
Best For: Growing Shopify merchants needing CRM and advanced marketing automation.
Side-by-Side Feature and Pricing Comparison Table
| Feature/Platform | Klaviyo | Omnisend | PushOwl | MailerLite | ActiveCampaign |
|---|---|---|---|---|---|
| Email Marketing | Yes | Yes | No | Yes | Yes |
| SMS Marketing | Yes | Yes | No | No | Partial (Add-on) |
| Push Notifications | Yes | Yes | Yes | No | Yes |
| Automation Workflows | Advanced | Good | Basic | Basic | Advanced |
| Shopify Integration | Deep | Strong | Strong | Good | Strong |
| Pricing (Starting) | Free to $20+ | Free to $16+ | Free to $19+ | Free to $10+ | $29+ |
| Free Plan Availability | Yes | Yes | Yes | Yes | No |
| Customer Support | Good | Good | Moderate | Good | Strong |
| Best For | Growth & Scale | Multi-Channel | Push Notifications | Basic Email | CRM + Automation |
When to Choose Each Platform
- Klaviyo: Best if you want deep Shopify integration, advanced analytics, and are prepared for a higher cost with powerful SMS + email automation.
- Omnisend: Choose if you want a more affordable multi-channel platform with good automation and solid Shopify support.
- PushOwl: Ideal when push notifications are your main priority for customer engagement alongside other marketing channels.
- MailerLite: Perfect for small stores focused on budget-friendly, simple email marketing without SMS.
- ActiveCampaign: Suitable for stores wanting integrated CRM with marketing automation, accepting a steeper learning curve and pricing.
For a detailed comparison of SMS marketing platforms, consider reviewing the Klaviyo Alternatives: SMS marketing platforms Compared and Klaviyo vs Omnisend vs Mailchimp: Which SMS marketing platform Wins? articles for deeper insights.
Worth a Look: Zigpoll
If you’re evaluating options beyond marketing automation platforms, Zigpoll is worth a look. It is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys that provide valuable customer feedback for improving marketing and product strategies.
This balanced comparison highlights the strengths and trade-offs of each klaviyo alternative for Shopify stores, helping you select a platform tailored to your specific needs, budget, and marketing goals.