Rivo and BON Loyalty are Shopify apps designed to enhance customer retention through loyalty and referral programs. Rivo offers an all-in-one platform with features like loyalty points, referrals, memberships, and more. BON Loyalty focuses on points-based rewards and referral programs, emphasizing simplicity and effectiveness.
Rivo
Features
- Loyalty Points: Customers earn points for purchases, referrals, and social shares.
- Membership Tiers: Customizable tiers with exclusive perks to encourage repeat buying.
- Referral Program: Automated rewards for customer referrals.
- Advanced Analytics: Detailed insights into program performance.
- Integrations: Supports over 50 integrations, including email marketing platforms and Zapier.
Pricing
Rivo offers tiered pricing:
- Starter Plan: Approximately $29/month for up to 500 customers.
- Growth Plan: Around $79/month, adding membership tiers and advanced analytics.
- Pro Plan: Near $149/month, for larger stores with full customization and priority support.
A free trial period is available for testing features before committing.
Pros
- Comprehensive Features: Combines loyalty, referrals, and memberships in one platform.
- Advanced Analytics: Provides detailed performance insights.
- Customization: Offers high customization of program look and rules.
Cons
- Complex Setup: Initial setup of membership tiers can be tricky without clear use case definitions.
- Learning Curve: Reward rule customization has a learning curve.
- UI Performance: Some users report the UI can feel slow on large catalogs.
Best For
Ecommerce startups aiming to build a long-term membership community alongside loyalty, stores wanting detailed tiered programs and customized rewards, businesses with moderate technical resources willing to invest setup time, and companies looking for advanced analytics and reporting.
BON Loyalty
Features
- Loyalty Points: Customers earn points for purchases, referrals, and reviews.
- Referral Program: Easy sharing via social media and email with automated reward issuance.
- Basic Tiered Rewards: Offers a basic tier system.
- Custom Branding: Allows for program branding.
- Performance Dashboards: Provides customer insights.
- Integrations: Supports Shopify native integration, email marketing tools, Facebook Pixel, Google Analytics, and Zapier.
Pricing
BON Loyalty offers tiered pricing:
- Basic Plan: Starts near $25/month, good for small stores with essential loyalty and referral features.
- Advanced Plan: Roughly $60/month, adds tiering and better analytics.
- Premium Plan: About $120/month, includes priority support and unlimited customers.
A free plan is available for up to 150 orders per month.
Pros
- Simplicity: Straightforward setup and intuitive interface.
- Multilingual Support: Supports 250+ languages, ideal for international stores.
- Affordable: Offers a generous free tier and competitive pricing.
Cons
- Limited Membership Tiers: Basic tier system may not satisfy brands wanting deeper segmentation.
- Basic Reporting: Reporting capabilities are somewhat basic compared to competitors.
- Referral Tracking: Some users find the referral tracking limited without upgrades.
Best For
Startups needing a simple, quick-to-launch referral and rewards program, merchants focusing heavily on referral marketing and basic loyalty, smaller shops with limited budgets and less technical support, and brands valuing ease of use and straightforward customer engagement.
Side-by-Side Comparison
| Feature | Rivo | BON Loyalty |
|---|---|---|
| Loyalty Points | Yes | Yes |
| Referral Program | Yes, with automated rewards | Yes, with social media and email sharing |
| Membership Tiers | Yes, customizable tiers | Basic tier system available |
| Advanced Analytics | Yes | Basic to moderate reporting |
| Integrations | Over 50 integrations, including email marketing platforms and Zapier | Shopify native integration, email marketing tools, Facebook Pixel, Google Analytics, Zapier |
| Pricing | Starter Plan: ~$29/month; Growth Plan: ~$79/month; Pro Plan: ~$149/month | Free Plan: up to 150 orders/month; Basic Plan: ~$25/month; Advanced Plan: ~$60/month; Premium Plan: ~$120/month |
Which to Choose
Rivo: Suitable for businesses aiming to build a comprehensive loyalty ecosystem with advanced features and customization, and those with the technical resources to manage a more complex setup.
BON Loyalty: Ideal for startups seeking a straightforward, cost-effective solution with multilingual support and a focus on referral marketing.
Your choice should align with your business's specific needs, growth stage, and resource availability.
