When evaluating rewards program apps, it's essential to consider the specific needs of your business. Rivo and BON Loyalty are two prominent Shopify apps offering loyalty, referral, and membership programs. This comparison delves into their features, pricing, ease of use, integrations, and ideal customer profiles to help you make an informed decision.

Rivo

Rivo is a Shopify-focused platform that provides loyalty, referral, and membership programs designed to enhance customer engagement and retention.

Features

• Loyalty Programs: Offers points-based systems where customers earn rewards for purchases and engagement.
• Referral Programs: Enables customers to refer friends and earn rewards, fostering organic growth.
• VIP Tiers: Allows segmentation of customers into tiers based on spending or engagement, offering tailored rewards.
• Checkout Extensions: Integrates loyalty features directly into the checkout process, enhancing user experience.
• Analytics: Provides detailed reports on program performance, customer behavior, and reward usage.

Pricing

Rivo offers a free plan for stores processing up to 200 orders per month. Paid plans include:

• Scale Plan: Starting at $49 per month for up to 1,500 orders, including loyalty, referrals, VIP tiers, and 50+ integrations.
• Plus Plan: At $499 per month for up to 2,500 orders, adding checkout extensions, API access, paid memberships, and advanced analytics.
• Enterprise Plan: Custom pricing for unlimited orders, offering all features with dedicated support.

(rivo.io)

Pros and Cons

Pros:

• Comprehensive feature set with a user-friendly interface.
• Scalable pricing suitable for various business sizes.
• Strong integration capabilities with over 50 apps.

Cons:

• The significant price jump from the Scale to Plus plan may be a barrier for some businesses.
• Some advanced features are only available in higher-tier plans.

Best-Fit Customer Profile

Ideal for businesses seeking a robust loyalty and referral program with scalability, especially those processing between 200 to 2,500 orders monthly.

BON Loyalty

BON Loyalty is a Shopify app that offers loyalty rewards and referral programs aimed at enhancing customer retention and driving sales.

Features

• Loyalty Programs: Provides points-based rewards for purchases and engagement.
• Referral Programs: Allows customers to refer friends and earn rewards.
• VIP Tiers: Enables creation of customer tiers with exclusive benefits.
• Checkout Integration: Integrates loyalty features into the checkout process.
• Multilingual Support: Supports over 250 languages, catering to a global customer base.

Pricing

BON Loyalty offers a free plan with basic features. Paid plans include:

• Basic Plan: $25 per month for up to 500 orders, including advanced point and reward expiration.
• Growth Plan: $99 per month for up to 2,000 orders, adding VIP tiers and more customization options.
• Professional Plan: $349 per month for unlimited orders, offering all features with dedicated support.

(bonloyalty.com)

Pros and Cons

Pros:

• Competitive pricing, especially for small to medium-sized businesses.
• Multilingual support enhances accessibility for international customers.
• Offers a free plan suitable for startups and small businesses.

Cons:

• Some advanced features are only available in higher-tier plans.
• Limited integrations compared to competitors.

Best-Fit Customer Profile

Ideal for startups and small to medium-sized businesses looking for an affordable and straightforward loyalty program with multilingual support.

Side-by-Side Comparison