Survicate is a multi-channel survey platform offering website and in-product surveys to collect zero-party data. Online stores seeking alternatives to Survicate can consider the following platforms:
1. SurveySparrow
Summary
SurveySparrow is an omnichannel experience management platform that provides conversational surveys across various channels.
Key Features
- Multi-Channel Surveys: Conduct surveys via web, email, mobile, and kiosks.
- Conversational UI: Engage users with interactive, chat-like surveys.
- Survey Logic: Utilize branching and skip logic for personalized experiences.
- Integrations: Connect with platforms like Zapier, Google Sheets, HubSpot, Mailchimp, and ActiveCampaign.
Pricing Approach
SurveySparrow offers tiered pricing based on response volume and features:
- Basic: Starting at $19 per month for up to 5,000 responses.
- Essentials: Starting at $49 per month for up to 15,000 responses.
- Business: Starting at $99 per month for up to 100,000 responses.
- CX Basic: Starting at $199 per month for up to 100,000 responses.
Custom pricing is available for enterprise needs. (trustradius.com)
Pros
- Supports multiple survey channels.
- Offers a conversational survey experience.
- Provides extensive integrations.
Cons
- Pricing may be higher compared to some competitors.
- Some advanced features are limited to higher-tier plans.
Best For
Businesses seeking a versatile survey platform with a conversational interface and broad integration capabilities.
2. Jotform
Summary
Jotform is an online form builder that enables users to create forms without coding.
Key Features
- Form Builder: Create forms using a drag-and-drop interface.
- Templates: Access a wide range of customizable templates.
- Integrations: Connect with platforms like PayPal, Stripe, Google Sheets, and more.
- Conditional Logic: Implement conditional logic to show/hide form fields.
Pricing Approach
Jotform offers a free Starter plan and several paid plans:
- Starter: Free plan with 5 forms, 100 submissions per month, and 100 MB storage.
- Bronze: $34 per month for 25 forms, 1,000 submissions per month, and 1 GB storage.
- Silver: $39 per month for 50 forms, 2,500 submissions per month, and 10 GB storage.
- Gold: $99 per month for 100 forms, 10,000 submissions per month, and 100 GB storage.
- Enterprise: Custom pricing for large organizations with additional features. (jotform.com)
Pros
- User-friendly form builder.
- Extensive template library.
- Affordable pricing tiers.
Cons
- Free plan includes Jotform branding.
- Some advanced features are limited to higher-tier plans.
Best For
Individuals and small businesses needing an easy-to-use form builder with a variety of templates.
Comparison Table
| Feature | SurveySparrow | Jotform |
|---|---|---|
| Survey Channels | Web, email, mobile, kiosks | Web forms |
| Conversational UI | Yes | No |
| Integrations | Zapier, Google Sheets, HubSpot, Mailchimp, ActiveCampaign | PayPal, Stripe, Google Sheets, and more |
| Pricing | Starts at $19/month for 5,000 responses | Free plan; paid plans start at $34/month for 1,000 submissions |
| Free Plan | No | Yes |
| Conditional Logic | Yes | Yes |
| Enterprise Options | Yes | Yes |
Situational Recommendations
SurveySparrow: Ideal for businesses seeking a versatile survey platform with a conversational interface and broad integration capabilities.
Jotform: Suitable for individuals and small businesses needing an easy-to-use form builder with a variety of templates.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
