ReConvert is a Shopify app that enhances the post-purchase experience by integrating survey widgets and upsell tools into the thank-you page. This approach aims to capture customer feedback and boost revenue simultaneously. However, some merchants may seek reconvert alternatives for ecommerce that offer different features, pricing structures, or better ease of use.

1. Enquire Post-Purchase Survey

Summary

Enquire focuses on collecting customer feedback immediately after purchase, providing insights into customer satisfaction and areas for improvement.

Key Features

• Customizable Surveys: Design surveys with various question types, including multiple choice and open-ended questions.
• Real-Time Analytics: Access immediate feedback to make timely adjustments.
• Shopify Integration: Seamlessly integrates with Shopify for easy setup.

Pricing Approach

Enquire offers a free plan for up to 100 responses per month. Paid plans start at $19 per month for up to 1,000 responses, with pricing scaling based on response volume.

Pros

• Deep Survey Customization: Tailor surveys to gather specific insights.
• Affordable for Startups: Competitive pricing for small businesses.

Cons

• No Upsell Features: Lacks post-purchase upselling capabilities.
• Shopify Only: Limited to Shopify stores.

Best For

Merchants seeking detailed customer feedback without upsell features.

2. One Click Upsell by Zipify

Summary

One Click Upsell specializes in post-purchase upselling, allowing merchants to create multi-step funnels to increase average order value.

Key Features

• Multi-Step Funnels: Design sequential upsell offers post-purchase.
• Customizable Offers: Tailor offers based on previous purchases.
• Analytics Dashboard: Monitor funnel performance and optimize strategies.

Pricing Approach

Starts at $67 per month with a 30-day free trial. Additional transaction fees may apply on lower tiers.

Pros

• Effective Revenue Boost: Proven to increase average order value.
• Deep Funnel Customization: Allows extensive testing and optimization.

Cons

• Expensive for Startups: Higher cost may be prohibitive for small businesses.
• No Survey Features: Lacks customer feedback collection capabilities.

Best For

Merchants focused on maximizing revenue through post-purchase upselling.

3. Tidio

Summary

Tidio combines live chat with AI automation and survey functionalities, offering on-site and post-purchase feedback collection.

Key Features

• Live Chat with AI: Provide real-time support with automated responses.
• Feedback Widgets: Integrate surveys on-site and post-purchase.
• Multi-Platform Support: Supports email and Messenger integrations.

Pricing Approach

Offers a free plan for basic chat and surveys. Paid plans start at $18 per month, adding AI chatbot features and more customization.

Pros

• Combines Support and Feedback: Integrates live chat with survey tools.
• Flexible Installation: Place widgets on any page, not just the thank-you page.

Cons

• Less Robust Feedback Tools: Survey features are secondary to chat functionalities.
• Primarily a Chat App: Feedback collection is not the main focus.

Best For

Merchants wanting to combine live customer support with basic survey and feedback collection.

4. Gojiberry

Summary

Gojiberry focuses on post-purchase surveys and customer feedback to help brands improve loyalty and retention.

Key Features

• Post-Purchase Surveys: Collect feedback immediately after purchase.
• Customer Segmentation: Analyze feedback based on customer demographics.
• Analytics Dashboard: Monitor survey responses and trends.

Pricing Approach

Offers a free plan with basic features. Paid plans start at $19.99 per month, scaling with response volume.

Pros

• Affordable: Competitive pricing for small businesses.
• Focus on Customer Retention: Helps improve loyalty through feedback.

Cons

• Limited Features: Fewer customization options compared to competitors.
• No Upsell Features: Lacks post-purchase upselling capabilities.

Best For

Merchants focused on improving customer loyalty through feedback.

Comparison Table

Worth a Look: Zigpoll

If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.