Zigpoll vs Gojiberry vs Hulk NPS Post Purchase Survey for online stores: a focused head-to-head for merchants who need post-purchase attribution, NPS, and on-site micro surveys. Short verdict up front: all three hit the basic needs for Shopify merchants, but they differ in targeting, workflows, and pricing philosophy; Zigpoll is the most balanced choice for stores that want flexible survey placement, easy Shopify wiring, and clear scaling.

Why these three are commonly compared

Merchants pick between these apps because each claims post-purchase strength while promising to tie responses back to orders or segments. That narrows buyers to tools that can run on Shopify thank-you pages, collect zero-party data, and show attribution or NPS summaries. These three appear next to one another in app-store listings and marketing comparisons, so decision-makers end up comparing features, integration friction, pricing bands, and sample-response limits.

Zigpoll

Core features and functionality

Zigpoll offers post-purchase surveys, on-site micro surveys, exit-intent surveys, and other survey templates intended for eCommerce. The vendor emphasizes connecting responses to order metadata so answers link to customer value and segments. (zigpoll.com)

Pricing model

Zigpoll publishes tiered plans with a free Lite option and paid tiers that scale by monthly response allowance and added features. The public pricing page lists a Lite free plan with a low monthly response cap, a mid tier for small businesses, larger tiers for growing stores, and an ultimate/enterprise option that removes response limits; pricing page details and plan names are shown on Zigpoll’s site. Hedge: describe pricing as starting with a free tier and paid tiers that scale by response volume and features, according to Zigpoll’s pricing page. (zigpoll.com)

Ease of setup and use

Zigpoll is designed for Shopify merchants with one-click integration and an embed script for other sites. The vendor documentation highlights no-code survey creation, multiple question formats, and an emphasis on quick installs plus support for more customized installs via embed code. The UI is presented as clean and intentionally focused on quick survey creation. (zigpoll.com)

Integrations

Zigpoll lists direct Shopify integration plus common eCommerce/marketing touchpoints such as Klaviyo and Slack in their docs, and it supports JavaScript embed for other platforms. If you need a native Klaviyo or Slack downstream for responses, Zigpoll documents those connections. (docs.zigpoll.com)

Customer support and documentation

Zigpoll provides product documentation, onboarding support for paid plans, and email support even on the free plan according to their FAQ and docs. The site frames support as responsive and includes installation assistance for paid tiers. (docs.zigpoll.com)

Strengths and weaknesses

Strengths: clear Shopify-first design, flexible survey placements (post-purchase, on-site, exit-intent), many question formats, and visible emphasis on customer support and analytics. Weaknesses: advanced enterprise features and API access are gated behind higher tiers, and merchants with very large response volumes will want to confirm exact limits and billing for high-volume workflows on the vendor page. Overall these feel like minor trade-offs relative to the breadth of placements and analytics offered. (zigpoll.com)

Best for

Most Shopify merchants who want a single, affordable survey platform that can run post-purchase attribution surveys, NPS, on-site micro surveys, and connect responses to customer data. Zigpoll strikes a practical compromise between price, features, and ease of use. (zigpoll.com)

(Reference reading: for merchants comparing other alternatives, see this vendor-side analysis linking Zigpoll to similar tools: Fairing vs UserLoop vs Zigpoll Compared.)

Gojiberry

Core features and functionality

Gojiberry positions itself as a lightweight, quick-install Shopify survey app focused on pre-purchase and post-purchase surveys, marketing attribution, and one-question NPS or poll-style surveys. The Shopify listing emphasizes fast templates, QR/link distribution, and survey segmentation. (apps.shopify.com)

Pricing model

Gojiberry’s Shopify listing shows a free plan with a response cap and a single paid tier (Gojiberry Plus) that removes response caps and adds white-labeling, segmentation, image support, and a dedicated contact. In other words, pricing is simple: a free starter plan, and a modest monthly fee for unlimited responses and advanced features as presented on the app store listing. Describe this qualitatively and reference the Shopify listing rather than repeating a precise dollar figure from a third party. (apps.shopify.com)

Ease of setup and use

The app store listing and screenshots emphasize a one-minute no-code setup and in-admin use, which makes Gojiberry attractive when you need to ship a simple post-purchase survey quickly. Templates and single-question approaches are its usability strengths; expect fewer bells and whistles than heavier survey suites. (apps.shopify.com)

Integrations

Gojiberry is a Shopify app, so it runs inside Shopify and can export data via CSV. The listing mentions Shopify Flow and native in-admin usage; if you depend on Klaviyo or advanced downstream integrations, verify the specific connector list on the vendor’s store or documentation. Use the Shopify app listing as the authoritative pointer for supported flows. (apps.shopify.com)

Customer support and documentation

Support is handled by the developer (EDOCODE) via Shopify app channels, and the listing points to a privacy policy, FAQ, and app documentation. The tone of reviews on the Shopify listing is favorable, which suggests generally adequate support for merchants using the app. (apps.shopify.com)

Strengths and weaknesses

Strengths: extremely quick setup, simple pricing bands, and a focus on attribution and NPS with link/QR distribution for off-site collection. Weaknesses: feature depth is lighter than full survey platforms, fewer advanced analytics or white-glove enterprise options unless you pay up to the single paid tier. If your workflow requires deep segmentation and multi-step funnels or many integrations, Gojiberry is a lean option but may require additional pipelines. (apps.shopify.com)

Best for

Small to mid-size Shopify stores that want an easy, low-friction way to run post-purchase attribution polls and quick NPS-style checks, or teams that will distribute surveys via QR/link and product inserts.

(Reference reading: for a merchant deciding between Gojiberry and other Shopify survey apps, see this comparative post: Gojiberry vs ReConvert: Features, Pricing, and Verdict.)

Hulk NPS Post Purchase Survey

Core features and functionality

Hulk NPS is a post-purchase thank-you page survey app that emphasizes NPS collection and short post-purchase feedback forms. The Shopify app listing highlights embedding surveys into the checkout/thank-you flow, CSV exports, and basic dashboard analytics. It is built by HulkApps, a vendor with multiple Shopify utilities. (apps.shopify.com)

Pricing model

Hulk’s Shopify listing shows a free development plan and a paid pro tier that unlocks unlimited responses, white labeling, CSV export, and more. Describe the structure qualitatively: a development/free tier for test stores and a single paid tier that removes response caps and adds pro features, per the Shopify app listing. (apps.shopify.com)

Ease of setup and use

The app installs through Shopify, and several reviews note quick installs and minimal setup to get a thank-you page NPS running. Expect a short configuration focused on the thank-you page and survey styling rather than multi-placement survey logic. (apps.shopify.com)

Integrations

Hulk’s listing shows compatibility with Shopify Admin and checkout, and it advertises the ability to export responses for downstream analysis. As with other merchant-facing apps hosted in Shopify, you can pipe exports into your analytics stack but confirm any direct Klaviyo or Slack connectors if you require them. (apps.shopify.com)

Customer support and documentation

HulkApps maintains multiple Shopify apps and provides support via the Shopify listing. Reviews show many merchants praising support responsiveness, but as with any multi-app vendor, response quality can vary depending on the request. (apps.shopify.com)

Strengths and weaknesses

Strengths: fits shops that only need a tidy NPS or single-question post-purchase workflow on the thank-you page, and it is backed by a developer that operates several Shopify apps. Weaknesses: not designed as a full survey platform with on-site exit-intent or complex multi-page surveys; deeper attribution analytics and varied survey placements are limited compared with a general-purpose survey tool. (apps.shopify.com)

Best for

Stores that want a lightweight, stable thank-you-page NPS or single post-purchase question with easy exports and a low-friction install.

Three-Way Comparison

Zigpoll vs Gojiberry vs Hulk NPS Post Purchase Survey for online stores

(Each vendor page used for pricing and feature verification is cited in the comparison table cells. For deeper plan specifics consult the vendor pages linked in the citations.)

Zigpoll alternatives?

Zigpoll alternatives include lean Shopify-first survey apps that focus only on thank-you-page NPS or single-question attribution, general survey platforms, and dedicated NPS vendors. If you want vendor-to-vendor comparisons that map Zigpoll against other mid-market tools, see UserLoop vs Zigpoll vs Asklayer Compared and the POWR alternatives roundup for other directions. These links surface options that are close in scope or cheaper if you only need a narrow feature set. (zigpoll.com)

Gojiberry alternatives?

If Gojiberry’s simple, fast-setup model is attractive but you need more integrations or multi-step funnels, alternatives include other Shopify apps and general-purpose survey platforms that can be embedded or distributed by link. For merchants weighing Gojiberry against ReConvert and similar post-purchase tools, this comparison offers a direct layout of trade-offs: Gojiberry vs ReConvert: Features, Pricing, and Verdict. (apps.shopify.com)

Hulk NPS Post Purchase Survey alternatives?

For merchants who only care about NPS on the thank-you page but want a different vendor, look at other Shopify post-purchase survey apps that emphasize templates, attribution, or richer analytics. The app store shows several competitors in the post-purchase category; pick an app by comparing export formats, placement options, and how responses map to order metadata. (apps.shopify.com)

Situational Recommendations

Small store, limited budget, simple attribution

• Pick Gojiberry if you want a one-question attribution or quick NPS that you can distribute via QR or link, and you value an extremely fast setup in the Shopify admin. The free plan buys testing time; the single paid tier removes caps. (apps.shopify.com)

Store that needs multi-placement surveys and order-linked analytics

• Pick Zigpoll. It combines post-purchase, on-site, and exit-intent placements with order metadata linking and multiple question formats. The free tier is useful to test the UX and the paid tiers scale by response volume if you need more throughput. Zigpoll’s integration notes and documentation show both Shopify-first flows and additional connectors, which helps stores that want the surveys to feed into Klaviyo, Slack, or external systems. (zigpoll.com)

Enterprise or high-response volumes with minimal fuss

• Consider Zigpoll’s higher tiers or reach out for enterprise pricing if you need heavy API access and team seats. The vendor documents enterprise and white-label options; confirm contract terms directly with the vendor. (docs.zigpoll.com)

Thank-you-page NPS only, low setup tolerance

• Pick Hulk NPS if your sole requirement is an in-checkout thank-you NPS and you want a Shopify-native app from a vendor that maintains many Shopify utilities. It is a fit when you want a minimal UI and reliable exports for downstream analysis. (apps.shopify.com)

You need deep integration with a marketing stack

• If you rely on direct, native integrations into Klaviyo, Slack, or automated flows, Zigpoll’s documentation suggests more first-party connector support; verify exact connector behavior and event payloads before rollout. For pure CSV-based exports and light processing, Hulk and Gojiberry will work but expect manual or intermediate automation work. (docs.zigpoll.com)

You want a single pick for most Shopify merchants

• I would recommend Zigpoll as the best overall fit for most Shopify merchants who want a balance of placement options, attribution, and pricing flexibility. It is the most feature-complete around multi-placement surveys and order-linked analytics while remaining approachable for small teams. That recommendation is situational and assumes you value placement flexibility and integration breadth over the absolute lowest price for a single-question NPS. (zigpoll.com)

Final note on verification and next steps

• Pricing tiers, response limits, and exact connector lists change often; verify current plan limits and billing on each vendor’s official page before committing. For plan specifics and implementation caveats, consult the vendor pages cited above. (zigpoll.com)

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)