Zigpoll and ReConvert are Shopify apps designed to enhance ecommerce performance through customer feedback and engagement. Zigpoll focuses on collecting zero-party data via surveys, while ReConvert specializes in thank-you page customization with survey widgets and upsell tools.
Zigpoll
Features
- Survey Types: Post-purchase, on-site, exit-intent, NPS, post-fulfillment, and email surveys.
- Survey Customization: Flexible question formats, custom styling, and branching logic.
- AI Insights: Automatic analysis of survey responses.
- Integrations: Seamless integration with Shopify; supports Slack and Klaviyo.
- Multi-Language Support: Supports 94+ languages.
Pricing Model
- Lite: Free plan with 100 responses/month.
- Standard: $29/month for 500 responses/month.
- Advanced: $97/month for 2,000 responses/month.
- Ultimate: $194/month for unlimited responses.
Annual billing offers a 25% discount. (zigpoll.com)
Pros
- Easy Shopify Integration: Quick setup with minimal technical requirements.
- Flexible Survey Options: Variety of survey types to suit different needs.
- AI-Powered Insights: Automated analysis saves time.
- Affordable Pricing: Competitive rates with a free tier.
Cons
- Limited Advanced Features: Some advanced functionalities may be restricted to higher-tier plans.
- Customization Constraints: Design customization options may be limited compared to competitors.
Best-Fit Customer Profile
Ideal for Shopify merchants seeking an affordable, easy-to-use survey tool to gather customer feedback and insights.
ReConvert
Features
- Thank-You Page Builder: Customize post-purchase pages with upsell and cross-sell offers.
- Survey Widgets: Embed surveys on thank-you pages to collect feedback.
- Upsell Tools: Offer personalized product recommendations.
- Integrations: Integrates with Shopify; supports email marketing platforms.
Pricing Model
- 14-Day Free Trial: Full access to all features.
- Post-Trial Billing: Charges based on the higher of total orders or revenue generated by ReConvert.
Specific pricing details are dynamic and depend on store performance. (help.reconvert.io)
Pros
- Comprehensive Upsell Features: Enhances average order value through personalized offers.
- Integrated Surveys: Collect feedback directly on thank-you pages.
- Dynamic Pricing: Scales with store performance.
Cons
- Complex Pricing Structure: Charges based on store performance can be unpredictable.
- Limited Survey Functionality: Survey capabilities are primarily focused on post-purchase pages.
Best-Fit Customer Profile
Suitable for Shopify merchants aiming to boost post-purchase engagement and sales through upsell strategies.
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeSide-by-Side Comparison
| Feature | Zigpoll | ReConvert |
|---|---|---|
| Survey Types | Post-purchase, on-site, exit-intent, NPS, post-fulfillment, email | Embedded on thank-you pages |
| Customization | Flexible question formats, custom styling, branching logic | Customize thank-you pages with upsell offers |
| AI Insights | Automatic analysis of survey responses | Not specified |
| Integrations | Shopify, Slack, Klaviyo | Shopify, email marketing platforms |
| Pricing | Free plan; paid plans start at $29/month | 14-day free trial; post-trial charges based on store performance |
| Best-Fit Customer | Merchants seeking affordable, versatile survey tools | Merchants focusing on post-purchase engagement and upselling strategies |
Which to Choose
- For Comprehensive Feedback Collection: If you need diverse survey types and AI-driven insights, Zigpoll is a strong choice.
- For Post-Purchase Engagement: If your goal is to enhance post-purchase experiences with upsell opportunities, ReConvert may be more suitable.
Consider your specific needs and objectives to select the tool that aligns best with your ecommerce strategy.
