Ecom Luxx

About

Ecom Luxx is a specialized Shopify design, CRO and development partner for DTC brands doing $3M+ in annual revenue. The agency's premise is that most stores lose the 98% of visitors who look around and leave, so ads keep getting more expensive while sales stay flat. A Shopify Select Partner with 10 years of ecommerce experience, Ecom Luxx has worked with 300+ brands, generated $10M+ in revenue for clients and holds a 4.95/5 rating across 300+ verified reviews.

Every engagement runs on the GrowthOps™ System, a five-step method that starts with a research-backed diagnostic of analytics, session recordings, customer reviews and offer architecture, ranks every leak by revenue impact, plans the fix in data-driven wireframes and copy, builds it in clean code, then keeps testing and iterating month over month. Tests are led by CRO Lead Mihai Palantin, who has 17 years in UX, CRO and data analysis and is a Baymard Institute certified Tier 1 UX Master.

Services include CRO Audits & Consulting from $8,000, delivered in two to three weeks with a prioritized action plan and quick wins; Conversion Design & Development from $25,000 for a new store built on psychology, research and data in 8 to 12 weeks; and the GrowthOps™ Partnership from $7,500 a month, a full-service testing program for brands doing $3M+ that comes with a +10% revenue-per-session guarantee or billing pauses. Client results include a +107.87% conversion rate lift for Smoke Kind and +179% for Himalaya Wellness. The team works best with stores that already have 30,000+ visitors a month.

For brands using Zigpoll, Ecom Luxx's diagnostic already pairs analytics with heatmaps, session recordings and qualitative user research. On-site and post-purchase surveys add the reason behind each drop-off, so test hypotheses start from what shoppers say rather than from what the recordings only suggest.