How to Switch from Gojiberry to Zigpoll

If you've been using Gojiberry for Shopify surveys and want more advanced branching logic, deeper integrations, and a broader range of survey formats, Zigpoll gives you everything Gojiberry does — and much more.

This guide walks you through exactly how to migrate from Gojiberry to Zigpoll — step by step.

Why Brands Switch from Gojiberry to Zigpoll

Gojiberry handles basic pre- and post-purchase surveys on Shopify, but growing brands often hit its limitations. Here's why merchants make the switch:

1. Advanced Branching Logic and Conditional Flows

Gojiberry supports basic survey flows, but Zigpoll offers full conditional branching — show different follow-up questions based on previous answers, target specific customer segments, and build multi-slide survey experiences with complex logic paths. No developer required.

2. More Survey Placements and Formats

Gojiberry is largely focused on pre- and post-purchase. Zigpoll covers:

• Post-purchase surveys
• Checkout surveys
• On-site popups and slide-ins
• Exit-intent surveys
• Email and SMS surveys
• Customer account page surveys
• Full-page shareable survey links

One app replaces your entire survey stack.

3. Shopify-Native, Core Web Vitals Optimized

Zigpoll is built on Shopify's Checkout Extensibility framework. Surveys load instantly and never impact your store's performance or SEO rankings.

4. Full Journey Attribution

Zigpoll automatically captures:

• UTMs (first + last touch)
• Original referrer
• Landing page URL
• Discount codes
• Device, browser, and geo data
• Complete customer and order details

Go beyond basic survey responses — understand the full journey that led to each purchase.

5. AI-Powered Insights (Z-GPT)

Zigpoll's AI engine automatically classifies open-text responses, detects sentiment, surfaces emerging trends, and generates summaries. Stop manually reading through thousands of responses.

6. Deeper Integration Ecosystem

Gojiberry has limited third-party integrations. Zigpoll connects natively to Klaviyo, GA4, Postscript, Attentive, Segment, Slack, Zapier, Webhooks, Snowflake, and BigQuery — so your survey data flows directly into the tools you already use.

How to Switch from Gojiberry to Zigpoll

Most brands complete this migration in 10–15 minutes.

Step 1: Export Your Gojiberry Data

In Gojiberry:

1. Navigate to your Surveys section
2. Export response data for each survey
3. Note your question text, answer options, and any targeting rules

Want done-for-you migration? Email [email protected].

Step 2: Install Zigpoll in Shopify

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

If not on Shopify, Zigpoll still works via:

• Javascript embed
• API/webhook
• Email/CRM embeds
• Shareable survey links

Step 3: Rebuild Your Gojiberry Surveys in Zigpoll

In Zigpoll:

1. Click New Survey
2. Choose your format (checkout, post-purchase, popup, email embed, etc.)
3. Recreate your questions and answer choices
4. Set up branching logic and conditional follow-ups
5. Configure targeting rules (page URL, customer tag, order value, etc.)
6. Apply your brand styling and custom CSS

Zigpoll supports multi-slide layouts, custom HTML blocks, advanced conditions, and full design control.

Step 4: Enable Zigpoll on Your Storefront + Checkout

For Post-Purchase Surveys

Enable the Zigpoll Post-Purchase Extension in your Shopify Checkout Editor.

For Thank-You Page Surveys

Add the Zigpoll App Block inside the order status page template.

For On-Site Widgets and Exit-Intent

Toggle the Zigpoll Theme App Embed or add the script snippet to your theme.

For Email Surveys

Paste the Zigpoll embed into Klaviyo, Attentive, or any email template — or send surveys directly through Zigpoll.

Step 5: Configure Attribution + Integrations

Zigpoll integrates with:

• Klaviyo
• GA4
• Postscript
• Attentive
• Segment
• Slack
• Zapier
• Webhooks
• Snowflake / BigQuery

Step 6: Turn Off Gojiberry & Go Live with Zigpoll

1. Disable or uninstall Gojiberry from your Shopify store
2. Activate your Zigpoll surveys
3. Place a few test orders to verify data flows correctly
4. Monitor responses in real-time from the Zigpoll dashboard

Your migration is complete.

What Happens to Historical Gojiberry Data?

Your exported Gojiberry data is yours to keep. Import it into Google Sheets, your data warehouse, or BI tools. If you'd like historical data inside Zigpoll for unified reporting, email [email protected] and we can import it for you.

Final Thoughts

Brands that switch from Gojiberry to Zigpoll get access to advanced branching logic, more survey placements, deeper attribution, AI-powered analysis, and a robust integration ecosystem — all in a single, Shopify-native app. If Gojiberry got you started, Zigpoll takes you further.

If you need help migrating, email [email protected].

Welcome to Zigpoll — a better way to understand your customers.