How to Switch from Justuno to Zigpoll

Justuno is an AI-driven popup and conversion optimization platform built for ecommerce — great for lead capture, product recommendations, and gamified popups. But when it comes to real customer surveys, post-purchase feedback, and attribution tracking, Justuno's survey capabilities are extremely limited. If you need a dedicated Shopify-native survey platform with deep analytics and AI insights, switching to Zigpoll is the upgrade your brand needs.

This guide walks you through exactly how to migrate from Justuno to Zigpoll — step by step.

Why Brands Switch from Justuno to Zigpoll

Justuno is built for conversion optimization — pop-ups, banners, gamification, and product recommendations. Its survey features are an afterthought bolted onto a popup engine. Here's why merchants who need real customer feedback make the move to Zigpoll:

1. Purpose-Built Surveys, Not Popup Questions

Justuno lets you add basic questions to popups, but the question types are limited and the experience is designed around conversion, not feedback. Zigpoll is a full survey platform with:

• Multi-step, multi-slide surveys
• Rich question types (multiple choice, open-text, NPS, rating scales, image choices)
• Conditional logic and branching
• Custom HTML blocks
• Full CSS control
• Conversational survey flows

You get real surveys that capture meaningful customer insights — not one-question popup quizzes.

2. Post-Purchase and Checkout Surveys

Justuno focuses on pre-purchase and on-site popups. It has no checkout or post-purchase survey capability. Zigpoll integrates directly with:

• Shopify checkout
• Post-purchase pages
• Order status page
• Customer account pages
• On-site widgets
• Email and SMS flows

Capture feedback at the moments that matter most — right when customers make a purchase and right after they receive their order.

3. Real Survey Analytics and Attribution

Justuno tracks popup performance (impressions, clicks, conversions) but doesn't provide survey-level analytics or attribution. Zigpoll automatically captures:

• UTMs (first + last touch)
• Referrers (accurate, not overwritten)
• Landing page
• Discount codes
• Device + geo data
• Checkout + customer data
• Shopify order info

Understand not just what customers answer, but the full context of who they are and how they found you.

4. AI-Powered Survey Insights (Z-GPT)

Justuno uses AI for visitor targeting and product recommendations — not survey analysis. Zigpoll automatically:

• Tags and categorizes open-text responses
• Groups themes across thousands of answers
• Detects customer sentiment
• Summarizes feedback into actionable insights
• Finds patterns in customer feedback

Turn open-ended customer feedback into structured, actionable data without manual work.

5. Multi-Channel Survey Delivery

Justuno is limited to on-site popups and overlays. Zigpoll lets you reach customers across every channel:

• Checkout surveys
• Post-purchase surveys
• On-site popups and widgets
• Email-embedded surveys
• SMS surveys
• Full-page survey links

Survey customers across every touchpoint, not just while they're browsing your store.

6. Lightweight and Core Web Vitals Friendly

Justuno's popup scripts with AI personalization and product recommendation features can add significant weight to page loads. Zigpoll is:

• Core Web Vitals optimized
• Shopify Online Store 2.0 compatible
• Checkout Extensibility ready
• Zero impact on page load and conversion rates

How to Switch from Justuno to Zigpoll

Migration typically takes 10–15 minutes.

Step 1: Export Your Justuno Data

In Justuno:

1. Open your campaigns
2. Go to campaign analytics
3. Export any response or lead data to CSV
4. Copy your question text and answer options
5. Note your targeting rules and display conditions

Want Zigpoll to handle migration for you? Email [email protected] and we'll rebuild your surveys for free.

Step 2: Install Zigpoll (Shopify stores)

If you're on Shopify: Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

Zigpoll will automatically sync with your storefront and checkout.

If you're not on Shopify, you can still use Zigpoll via:

• Javascript embed
• Shareable link
• Email embed

Step 3: Rebuild Your Justuno Surveys in Zigpoll

In Zigpoll:

1. Click New Survey
2. Choose your format (popup, checkout, post-purchase, email, full-page)
3. Add your questions with the full range of question types
4. Add conditional logic and branching flows
5. Apply custom styling, branding, and CSS
6. Set display conditions, URL targeting, or event triggers

Zigpoll gives you everything Justuno's popup questions offer — plus multi-step flows, advanced question types, conditional logic, and real survey analytics.

Step 4: Enable Zigpoll on Your Storefront

For Shopify:

• Checkout surveys → Add Zigpoll extension
• Post-purchase surveys → Enable in Checkout Editor
• Order status page → Add Zigpoll block
• Popup surveys → Enable Theme App Embed
• Email surveys → Use embed code in Klaviyo, Attentive, etc.

Outside Shopify:

• Embed via <script> snippet
• Drop inline into HTML/CMS
• Share a direct survey link
• Embed inside customer portals or apps

Step 5: Connect Integrations & Attribution Sources

Zigpoll integrates with:

• GA4
• Klaviyo
• Postscript
• Attentive
• Slack
• Zapier
• Segment
• Snowflake / BigQuery
• Webhooks
• Many more...

Step 6: Disable Justuno Surveys & Go Live with Zigpoll

1. Turn off Justuno survey campaigns (keep your non-survey popups if needed)
2. Publish your Zigpoll surveys
3. Test your survey flows across all placements
4. Verify responses appear in Zigpoll in real-time

Note: You can run Zigpoll alongside Justuno. Use Justuno for CRO popups and product recommendations, and Zigpoll for customer feedback, attribution surveys, and post-purchase insights.

What Happens to Historical Justuno Data?

Your exports remain yours forever. Keep them in:

• Sheets
• Looker Studio
• BI dashboards
• CRMs
• Data warehouses

Or we can import them directly into Zigpoll for unified analytics.

Justuno is a strong conversion popup tool, but brands that need real customer surveys eventually need:

• Purpose-built survey capabilities with advanced question types
• Post-purchase and checkout surveys
• Real survey analytics and attribution tracking
• AI-powered response analysis
• Multi-channel survey delivery (not just on-site popups)
• Advanced conditional logic and branching
• Lightweight, performance-optimized embeds

Zigpoll delivers all of this while keeping your surveys fast, flexible, and purpose-built for ecommerce.

If you want help switching from Justuno, email [email protected] or book a free onboarding session.