How to Switch from LoudHippo to Zigpoll

If you've been using LoudHippo for post-purchase attribution surveys — especially for tracking influencer and TikTok performance — but need a platform that does more than just attribution, Zigpoll gives you the full picture.

This guide walks you through exactly how to migrate from LoudHippo to Zigpoll — step by step.

Why Brands Switch from LoudHippo to Zigpoll

LoudHippo is narrowly focused on post-purchase attribution, particularly for influencer and social channels. That's useful — but it leaves major gaps. Here's why brands upgrade:

1. A Complete Survey Platform, Not Just Attribution

LoudHippo does one thing: post-purchase "how did you hear about us?" surveys optimized for influencer tracking. Zigpoll does that and everything else:

• Post-purchase surveys
• Checkout surveys
• On-site popups and slide-ins
• Exit-intent surveys
• Email and SMS surveys
• NPS, CSAT, and CES surveys
• Customer account page surveys
• Full-page shareable survey links

Replace multiple tools with one platform.

2. Deeper, Richer Attribution Data

LoudHippo captures attribution responses, but Zigpoll goes further by automatically collecting:

• UTMs (first + last touch)
• Original referrer
• Landing page URL
• Discount codes used
• Device, browser, and geo data
• Full customer and order details

Combine self-reported attribution with technical data for a more accurate view of your marketing performance.

3. Shopify-Native, Core Web Vitals Optimized

Zigpoll is built on Shopify's Checkout Extensibility framework. Surveys load instantly and never impact your store's speed or SEO.

4. Advanced Survey Logic and Customization

LoudHippo's survey format is limited — typically a single "how did you hear about us?" question. Zigpoll supports multi-slide surveys, conditional branching, follow-up questions, custom targeting rules, advanced CSS, and custom HTML — giving you full control.

5. AI-Powered Insights (Z-GPT)

Zigpoll's AI automatically classifies open-text responses, detects sentiment, groups similar answers, and generates trend summaries. Turn qualitative feedback into structured, actionable data without manual effort.

6. Broad Integration Ecosystem

LoudHippo has limited integration options. Zigpoll connects natively to Klaviyo, GA4, Postscript, Attentive, Segment, Slack, Zapier, Webhooks, Snowflake, and BigQuery — so your attribution and feedback data flows wherever you need it.

How to Switch from LoudHippo to Zigpoll

Most brands complete this migration in 10–15 minutes.

Step 1: Export Your LoudHippo Data

In LoudHippo:

1. Navigate to your Responses or Attribution dashboard
2. Export your response data as CSV
3. Note your attribution source labels and answer options

Want done-for-you migration? Email [email protected].

Step 2: Install Zigpoll in Shopify

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

If not on Shopify, Zigpoll still works via:

• Javascript embed
• API/webhook
• Email/CRM embeds
• Shareable survey links

Step 3: Rebuild Your LoudHippo Surveys in Zigpoll

In Zigpoll:

1. Click New Survey
2. Select your format (post-purchase, checkout, popup, email embed, etc.)
3. Recreate your attribution question with the same source labels
4. Add follow-up questions (e.g., "Which influencer?" or "What did you search for?")
5. Set up branching logic based on responses
6. Apply your branding and custom CSS

Now you can capture attribution data and deeper customer insights in the same survey flow.

Step 4: Enable Zigpoll on Your Storefront + Checkout

For Post-Purchase Surveys

Enable the Zigpoll Post-Purchase Extension in your Shopify Checkout Editor.

For Thank-You Page Surveys

Add the Zigpoll App Block inside the order status page template.

For On-Site Widgets and Exit-Intent

Toggle the Zigpoll Theme App Embed or add the script snippet to your theme.

For Email Surveys

Paste the Zigpoll embed into Klaviyo, Attentive, or any email template — or send surveys directly through Zigpoll.

Step 5: Configure Attribution + Integrations

Zigpoll integrates with:

• Klaviyo
• GA4
• Postscript
• Attentive
• Segment
• Slack
• Zapier
• Webhooks
• Snowflake / BigQuery

Step 6: Turn Off LoudHippo & Go Live with Zigpoll

1. Disable or uninstall LoudHippo from your Shopify store
2. Activate your Zigpoll surveys
3. Place a few test orders to confirm attribution data flows correctly
4. Monitor responses in real-time from the Zigpoll dashboard

Your migration is complete.

What Happens to Historical LoudHippo Data?

Your exported LoudHippo CSVs are yours to keep. Import them into Google Sheets, your data warehouse, or BI tools. If you'd like historical attribution data inside Zigpoll for unified analytics, email [email protected] and we can import it for you.

Final Thoughts

LoudHippo helped you understand where customers come from — but attribution is just one piece of the puzzle. Zigpoll gives you attribution plus NPS, CSAT, exit-intent, on-site feedback, email surveys, AI insights, and deep integrations. If you're ready for a platform that does more than ask a single question, Zigpoll is the clear upgrade.

If you need help migrating, email [email protected].

Welcome to Zigpoll — a better way to understand your customers.