How to Switch from Paperform to Zigpoll

Paperform is a beautifully designed form builder that lets you create forms that look like custom landing pages — but it's a general-purpose tool with no ecommerce-specific features. If you need Shopify-native surveys with post-purchase flows, full attribution, and AI-powered insights, switching from Paperform to Zigpoll gives you a purpose-built ecommerce survey platform.

This guide walks you through the full Paperform to Zigpoll migration process.

Why Brands Switch from Paperform to Zigpoll

Paperform is elegant for standalone forms, but it wasn't designed for ecommerce survey workflows. Here's why Shopify brands and growth teams migrate to Zigpoll:

1. Shopify-Native Integration (Paperform Has None)

Paperform forms exist as standalone pages or iframes. Zigpoll integrates directly with:

• Shopify checkout
• Post-purchase page
• Order status page
• Customer account
• On-site popups and widgets
• Email and SMS flows

Your surveys appear natively inside your store — not as external form links that break the customer experience.

2. Built for Ecommerce Surveys, Not General-Purpose Forms

Paperform is great for event registrations, lead capture, and payment forms. Zigpoll is built specifically for:

• Post-purchase feedback (How did you hear about us?)
• NPS and CSAT at checkout
• Exit-intent surveys
• On-site CRO research
• Customer onboarding flows
• Attribution surveys

Every feature is designed for the ecommerce use case.

3. Full Ecommerce Attribution

Paperform collects form responses but has no ecommerce attribution. Zigpoll automatically captures:

• UTMs (first + last touch)
• Referrer and landing page
• Discount codes
• Shopify order and customer data
• Geo + device info
• Session context

Every survey response is tied to a real customer, a real order, and a real marketing channel.

4. AI Insights via Z-GPT

Paperform gives you submissions in a spreadsheet. Zigpoll's Z-GPT automatically:

• Classifies open-text responses
• Detects sentiment
• Groups recurring themes
• Summarizes feedback trends
• Highlights actionable patterns

Turn raw feedback into insights without manual analysis.

5. Core Web Vitals Optimized

Embedding Paperform via iframe can impact page performance and layout shift. Zigpoll is:

• Lightweight and async
• Core Web Vitals optimized
• Built for high-volume commerce
• Zero layout shift or CLS issues

Your surveys load fast without hurting your store's performance scores.

6. Predictable Pricing

Paperform pricing scales with form views and submissions. Zigpoll offers:

• Flat, predictable pricing
• No per-submission fees
• No overage charges
• Built for fast-growing ecommerce brands

How to Switch from Paperform to Zigpoll

The full migration generally takes 10-15 minutes.

Step 1: Export Your Paperform Data

In Paperform:

1. Open each form you want to migrate
2. Export submissions to CSV
3. Copy your question text, field types, and answer options
4. Note any conditional logic or calculations
5. Save any custom styling or design elements

Prefer done-for-you migration? Email [email protected] and we'll rebuild your surveys at no cost.

Step 2: Install Zigpoll (Shopify stores)

If you're using Shopify:

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

If not on Shopify, Zigpoll still works via:

• Javascript embed
• API/webhook
• Email/CRM embeds
• Shareable survey links

Step 3: Rebuild Your Paperform Surveys in Zigpoll

In Zigpoll:

1. Click New Survey
2. Choose a format (popup, slide-out, embedded, email, full-page)
3. Add your questions
4. Recreate multiple-choice, open-ended, or rating formats
5. Add conditional logic where needed
6. Apply custom styling and branding

Zigpoll surveys support:

• Multi-step flows
• HTML personalization
• Image/emoji choices
• Custom CSS theming
• Precise display rules
• Device- or page-based targeting

You get the design flexibility of Paperform with native ecommerce integration.

Step 4: Enable Zigpoll Where You Need Feedback

For Shopify:

• Checkout surveys -- Add Zigpoll extension
• Post-purchase surveys -- Enable in Checkout Editor
• Order status page -- Add Zigpoll block
• Popup surveys -- Enable Theme App Embed
• Email surveys -- Use embed code in Klaviyo, Attentive, etc.

Outside Shopify:

• Embed via <script> snippet
• Drop inline into HTML/CMS
• Share direct survey link
• Embed inside customer portals

Step 5: Add Attribution and Data Integrations

Zigpoll integrates with:

• GA4
• Klaviyo
• Segment
• Zapier
• Postscript
• Attentive
• Slack
• Webhooks
• Snowflake / BigQuery

This connects your survey data to your entire ecommerce analytics stack — something Paperform's generic integrations can't do.

Step 6: Disable Paperform and Go Live with Zigpoll

After testing your Zigpoll setup:

1. Remove or unpublish your Paperform forms
2. Publish your Zigpoll surveys
3. Test responses through your storefront
4. Confirm real-time data appears in Zigpoll

You're now fully migrated.

What Happens to Historical Paperform Data?

Your CSV exports remain intact and can be stored in:

• Sheets
• Looker Studio
• BI dashboards
• CRMs
• Data warehouses

If you want historical Paperform results inside Zigpoll for unified reporting, we can import them for you.

Paperform is elegant for general-purpose forms, but ecommerce brands need:

• Shopify-native survey placement
• Post-purchase and checkout surveys
• Full ecommerce attribution
• AI-powered insights
• Multi-channel delivery (on-site, email, SMS)
• Lightweight performance with no CLS impact
• Predictable pricing

Zigpoll delivers all of this while remaining fast, flexible, and purpose-built for ecommerce.

If you want help migrating from Paperform, email [email protected] or book a free onboarding session.