How to Switch from Prehook to Zigpoll

Prehook is a quiz funnel builder focused on product recommendations and zero-party data collection — but it only does quizzes. If you need post-purchase surveys, NPS, CSAT, attribution tracking, email/SMS surveys, and AI-powered insights alongside product quizzes, switching from Prehook to Zigpoll gives you a complete ecommerce survey platform in a single tool.

This guide walks you through the full Prehook to Zigpoll migration process.

Why Brands Switch from Prehook to Zigpoll

Prehook works for pre-purchase product quizzes, but brands quickly outgrow its narrow focus. Here's why they migrate to Zigpoll:

1. Full Survey Platform, Not Just Quizzes

Prehook only builds product recommendation quizzes. Zigpoll covers everything:

• Post-purchase surveys (How did you hear about us?)
• NPS and CSAT measurement
• Exit-intent surveys
• Attribution surveys
• Customer onboarding flows
• On-site feedback widgets
• Email and SMS surveys

You replace a single-purpose quiz tool with a complete survey platform.

2. Shopify-Native Checkout and Post-Purchase Surveys

Prehook has no checkout or post-purchase integration. Zigpoll connects directly to:

• Shopify checkout
• Post-purchase page
• Order status page
• Customer account
• On-site popups and widgets
• Email and SMS flows

You can collect feedback at every stage of the customer journey — not just before purchase.

3. Full Ecommerce Attribution

Prehook captures quiz responses but doesn't track marketing attribution. Zigpoll automatically captures:

• UTMs (first + last touch)
• Referrer and landing page
• Discount codes
• Shopify order and customer data
• Geo + device info
• Session context

Every response is connected to a real customer journey and acquisition channel.

4. AI Insights via Z-GPT

Prehook provides basic quiz analytics. Zigpoll's Z-GPT automatically:

• Classifies open-text responses
• Detects sentiment
• Groups recurring themes
• Summarizes feedback trends
• Highlights actionable patterns

AI-powered analysis works across all your surveys — not just quiz completions.

5. Email and SMS Survey Delivery

Prehook only works on-site. Zigpoll delivers surveys across:

• On-site popups and embeds
• Email-embedded surveys (Klaviyo, Attentive)
• SMS surveys (Postscript, Attentive)
• Full-page survey links
• Checkout and post-purchase

Reach customers wherever they are, not just while they're browsing your store.

6. Predictable Pricing

Prehook pricing increases with engagement volume. Zigpoll offers:

• Flat, predictable pricing
• No overage charges
• No engagement-based tiers
• Built for fast-growing ecommerce brands

How to Switch from Prehook to Zigpoll

The full migration generally takes 10-15 minutes.

Step 1: Export Your Prehook Data

In Prehook:

1. Go to your quiz dashboard
2. Export quiz response and lead data to CSV
3. Document your quiz questions, answer paths, and product recommendations
4. Note any branching logic or recommendation rules
5. Save any images or design assets used in quizzes

Prefer done-for-you migration? Email [email protected] and we'll rebuild your surveys at no cost.

Step 2: Install Zigpoll (Shopify stores)

If you're using Shopify:

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

If not on Shopify, Zigpoll still works via:

• Javascript embed
• API/webhook
• Email/CRM embeds
• Shareable survey links

Step 3: Rebuild Your Prehook Quizzes in Zigpoll

In Zigpoll:

1. Click New Survey
2. Choose a format (popup, slide-out, embedded, email, full-page)
3. Add your quiz questions and answer options
4. Recreate product recommendation logic with conditional branching
5. Add post-purchase, NPS, or attribution surveys you couldn't build in Prehook
6. Apply custom styling and branding

Zigpoll surveys support:

• Multi-step flows
• Conditional logic and branching
• HTML personalization
• Image/emoji choices
• Custom CSS theming
• Precise display rules
• Device- or page-based targeting

You can replicate Prehook's quizzes and build the surveys Prehook can't handle.

Step 4: Enable Zigpoll Where You Need Feedback

For Shopify:

• Checkout surveys -- Add Zigpoll extension
• Post-purchase surveys -- Enable in Checkout Editor
• Order status page -- Add Zigpoll block
• Popup surveys -- Enable Theme App Embed
• Email surveys -- Use embed code in Klaviyo, Attentive, etc.

Outside Shopify:

• Embed via <script> snippet
• Drop inline into HTML/CMS
• Share direct survey link
• Embed inside customer portals

Step 5: Add Attribution and Data Integrations

Zigpoll integrates with:

• GA4
• Klaviyo
• Segment
• Zapier
• Postscript
• Attentive
• Slack
• Webhooks
• Snowflake / BigQuery

This gives you a complete analytics and data pipeline that Prehook's limited integrations can't match.

Step 6: Disable Prehook and Go Live with Zigpoll

After testing your Zigpoll setup:

1. Remove or disable Prehook from your Shopify theme
2. Publish your Zigpoll surveys
3. Test responses through your storefront
4. Confirm real-time data appears in Zigpoll

You're now fully migrated.

What Happens to Historical Prehook Data?

Your CSV exports remain intact and can be stored in:

• Sheets
• Looker Studio
• BI dashboards
• CRMs
• Data warehouses

If you want historical Prehook results inside Zigpoll for unified reporting, we can import them for you.

Prehook is useful for product quizzes, but ecommerce brands eventually need:

• Full survey capabilities (NPS, CSAT, attribution, post-purchase)
• Shopify-native checkout and post-purchase integration
• Full ecommerce attribution tracking
• AI-powered insights
• Multi-channel delivery (on-site, email, SMS)
• Predictable pricing

Zigpoll delivers all of this while remaining lightweight, flexible, and purpose-built for ecommerce.

If you want help migrating from Prehook, email [email protected] or book a free onboarding session.