How to Switch from Qualaroo to Zigpoll

Qualaroo pioneered the on-site "Nudge" micro-survey — small pop-up prompts designed to capture visitor feedback and exit-intent signals. But if you're running a Shopify store and need Shopify-native surveys, multi-channel delivery, full attribution, and AI-powered insights, Zigpoll is a far more capable and modern alternative.

This guide walks you through exactly how to migrate from Qualaroo to Zigpoll — step by step.

Why Brands Switch from Qualaroo to Zigpoll

Qualaroo was built for general website feedback, not ecommerce. Here's why Shopify brands and growth teams are making the switch:

1. Shopify-Native Integration (Qualaroo Has None)

Qualaroo requires manual JavaScript installation and has no awareness of your Shopify store. Zigpoll integrates directly with:

• Shopify checkout
• Post-purchase pages
• Order status page
• Customer account pages
• On-site widgets
• Email and SMS flows

You get surveys placed exactly where purchase decisions happen — not just a generic website nudge.

2. Modern, Multi-Format Surveys (Not Just Nudges)

Qualaroo's "Nudge" format is limited to small slide-in prompts. Zigpoll gives you:

• Multi-step survey flows
• Full-page survey links
• Checkout and post-purchase surveys
• Popup and inline on-site widgets
• Email-embedded surveys
• SMS surveys

You're no longer confined to a single micro-survey format.

3. Full Ecommerce Attribution

Qualaroo captures basic visitor data but has no ecommerce-specific attribution. Zigpoll automatically tracks:

• UTMs (first + last touch)
• Referrer
• Landing page
• Discount codes
• Checkout data
• Customer profile information
• Geo + device info
• Shopify order data

This transforms survey responses into actionable marketing intelligence.

4. Email & SMS Survey Delivery

Qualaroo is on-site only — there's no way to send surveys via email or SMS. Zigpoll lets you:

• Embed surveys directly inside Klaviyo emails
• Send SMS surveys via Postscript or Attentive
• Trigger surveys from Shopify webhooks (order completed, fulfilled, etc.)
• Reach customers who never return to your site

5. AI-Powered Insights with Z-GPT

Qualaroo requires you to manually read and sort through responses. Zigpoll automatically:

• Classifies open-text responses
• Groups themes and topics
• Detects customer sentiment
• Summarizes feedback into actionable insights
• Highlights patterns across thousands of responses

6. Lightweight, Performance-Optimized

Qualaroo's script can add noticeable page weight. Zigpoll is:

• Built for Core Web Vitals
• Lightweight and async
• Optimized for Shopify Online Store 2.0
• Zero impact on page speed scores

How to Switch from Qualaroo to Zigpoll

The full migration typically takes 10–15 minutes.

Step 1: Export Your Qualaroo Data

In Qualaroo:

1. Navigate to your Nudge survey
2. Go to the Responses or Reports section
3. Export results to CSV
4. Copy your question text and answer options
5. Note any targeting rules or branching logic you've configured

Want us to handle the migration? Email [email protected] and we'll rebuild your surveys at no cost.

Step 2: Install Zigpoll (Shopify Stores)

If you're using Shopify:

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

If not on Shopify, Zigpoll still works via:

• Javascript embed
• API/webhook
• Email/CRM embeds
• Shareable survey links

Step 3: Rebuild Your Qualaroo Surveys in Zigpoll

In Zigpoll:

1. Click New Survey
2. Choose your format (popup, checkout, post-purchase, email, full-page, etc.)
3. Add your questions
4. Recreate any branching or conditional logic
5. Customize branding, colors, and styling
6. Set targeting rules (URL, device, customer segment, event-based)

Zigpoll supports everything Qualaroo Nudges can do — plus multi-step flows, custom HTML blocks, image/emoji choices, and full CSS control.

Step 4: Enable Zigpoll on Your Storefront

For Shopify:

• Checkout surveys → Add Zigpoll extension in Checkout Editor
• Post-purchase surveys → Enable in Checkout Editor
• Order status page → Add Zigpoll block
• Popup surveys → Enable Theme App Embed
• Email surveys → Embed in Klaviyo, Attentive, etc.

Outside Shopify:

• Embed via <script> snippet
• Drop inline into HTML/CMS
• Share direct survey link
• Embed inside customer portals

Step 5: Connect Integrations & Attribution

Zigpoll integrates with:

• GA4
• Klaviyo
• Segment
• Zapier
• Postscript
• Attentive
• Slack
• Webhooks
• Snowflake / BigQuery

This gives you far deeper data connectivity than Qualaroo's limited integration options.

Step 6: Disable Qualaroo & Go Live with Zigpoll

Once your Zigpoll surveys are ready:

1. Remove the Qualaroo JavaScript snippet from your site
2. Disable any active Qualaroo Nudges
3. Publish your Zigpoll surveys
4. Test responses through your storefront
5. Confirm real-time data appears in Zigpoll

You're now fully migrated.

What Happens to Historical Qualaroo Data?

Your exports remain intact and can be stored in:

• Sheets
• Looker Studio
• BI dashboards
• CRMs
• Data warehouses

If you want historical Qualaroo results inside Zigpoll for unified reporting, we can import them for you.

Qualaroo's Nudge format was innovative in its time, but modern ecommerce brands need:

• Shopify-native survey placement
• Multi-channel delivery (on-site, email, SMS)
• Full ecommerce attribution
• Advanced survey logic and customization
• AI-powered response analysis
• Lightweight, performance-optimized code
• Predictable pricing

Zigpoll delivers all of this while remaining fast, flexible, and purpose-built for ecommerce.

If you want help migrating from Qualaroo, email [email protected] or book a free onboarding session.