How to Switch from Stamped.io to Zigpoll

If you've been using Stamped.io for NPS surveys alongside its reviews and loyalty features but find yourself limited by basic survey functionality, switching to Zigpoll gives you a full-featured survey platform with real attribution, AI insights, and every survey format your store needs.

This guide walks you through exactly how to migrate from Stamped.io to Zigpoll — step by step.

Why Brands Switch from Stamped.io to Zigpoll

Here are the most common reasons Shopify merchants upgrade:

1. Real Surveys, Not Just NPS in a Reviews Platform

Stamped.io's survey functionality is largely limited to basic NPS surveys tied to the reviews experience. Zigpoll is a dedicated survey platform that supports dozens of question types, multi-slide layouts, conditional branching, and advanced targeting — far beyond a simple NPS score.

2. Every Survey Format, Not Just Email NPS

Stamped.io doesn't offer on-site popup surveys, checkout surveys, or exit-intent surveys. Zigpoll supports:

• Checkout surveys
• Post-purchase surveys
• Order status page surveys
• On-site popup and exit-intent surveys
• Email and SMS surveys
• Customer account page surveys
• Full-page survey links

Reach customers at every touchpoint, not just via post-purchase email.

3. Full Attribution Tracking

Stamped.io has no meaningful attribution tracking from surveys. Zigpoll captures:

• UTMs (first + last touch)
• Original referrer
• Landing page
• Discount codes
• Session-level data
• Device + geo info
• Customer + order data

Turn every survey response into an attribution data point.

4. AI-Powered Insights (Z-GPT)

Zigpoll's built-in AI engine automatically classifies open-text responses, detects sentiment, identifies recurring themes, and generates summaries. Stamped.io's NPS reporting gives you a score — Zigpoll tells you what's behind the score.

5. Deep Customization and Conditional Logic

Zigpoll offers custom CSS, HTML blocks, conditional branching logic, multi-slide layouts, and advanced targeting rules. Stamped.io's survey builder is rigid by comparison, offering little control over appearance or flow.

6. Core Web Vitals Optimized

Zigpoll is lightweight and built for performance. You get fast-loading surveys that don't impact your storefront speed, optimized for Shopify's Checkout Extensibility framework.

How to Switch from Stamped.io to Zigpoll

Most brands complete this migration in 10–15 minutes.

Step 1: Export Your Stamped.io Survey Data

In Stamped.io:

1. Navigate to your NPS / Survey section
2. Export all response data as CSV
3. Save any question configurations for reference

Want done-for-you migration? Email [email protected].

Step 2: Install Zigpoll in Shopify

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

Step 3: Rebuild Your Surveys in Zigpoll

In Zigpoll:

1. Create a New Survey
2. Choose your format (checkout, order status, popup, embed, etc.)
3. Add your questions — go beyond NPS with open-text, multiple choice, matrix, and more
4. Set up branching logic or follow-up questions based on NPS score ranges
5. Apply your theme, CSS, and branding
6. Configure targeting rules (page, customer segment, order value, etc.)

Zigpoll supports multi-slide layouts, conditional logic, custom HTML blocks, and more.

Step 4: Enable Zigpoll on Your Storefront + Checkout

For Post-Purchase Surveys

Enable the Zigpoll Post-Purchase Extension.

For Thank-You / Order Status Page Surveys

Add the Zigpoll App Block inside the order status page template.

For On-Site Widgets and Exit-Intent

Toggle the Zigpoll Theme App Embed or paste the script snippet.

Step 5: Configure Attribution + Integrations

Zigpoll collects attribution automatically. Optional integrations include:

• Klaviyo
• GA4
• Postscript
• Attentive
• Segment
• Slack
• Zapier
• Webhooks
• Snowflake / BigQuery

Step 6: Turn Off Stamped.io Surveys & Go Live with Zigpoll

1. Disable or pause Stamped.io NPS surveys (you can keep Stamped.io for reviews if desired)
2. Activate Zigpoll surveys
3. Place a few test orders to verify the flow
4. Confirm data appears in the Zigpoll dashboard

Your migration is complete.

What Happens to Historical Stamped.io Data?

You'll keep your exported CSVs. They can be imported into:

• Google Sheets
• Data warehouses
• Attribution platforms
• BI tools

If you want historical data inside Zigpoll, we can import it for unified analytics. Email [email protected] and we'll help.

Final Thoughts

Brands switching from Stamped.io to Zigpoll often see immediate improvements:

• Real survey capabilities beyond basic NPS
• On-site, checkout, and exit-intent surveys they couldn't run before
• Full attribution tracking from every response
• AI-powered insights with Z-GPT
• Deep customization with CSS, HTML, and conditional logic
• More delivery channels (popup, SMS, embed, full-page)
• Predictable pricing for a dedicated survey tool

If you'd like help with the migration, email [email protected].

Welcome to Zigpoll — a better way to understand your customers.