How do I add or edit a custom SurveyMonkey thank-you page?
Custom thank-you pages and redirects in SurveyMonkey and SurveyJS: how to add, edit, and set per-collector redirect behavior.
Open your survey's Publish > collector options and turn on Custom Thank You, then edit the message there.
You can set a 2,000-character custom thank-you message and control the Survey End Page or redirect behavior from the collector settings (details checked November 7, 2026). (help.surveymonkey.com)
How do I add or edit a custom thank-you page to my SurveyMonkey survey?
Turn on Custom Thank You in the collector for your survey, then type or paste the message; changes save automatically. (help.surveymonkey.com)
Steps: go to Publish for your survey, open the collector name, choose Collector Options (Show advanced options if needed), turn on Custom Thank You, and edit the text (up to 2,000 characters as of November 7, 2026). (help.surveymonkey.com)
Notes and caveats: the Custom Thank You is a collector-level option (so you won’t see it in Survey Preview) and respondents still submit responses by clicking Done on the last survey page; the Custom Thank You displays afterward. Some collector types (for example Kiosk collectors or paid Audience responses) do not support adding a custom thank-you message. (help.surveymonkey.com)
What would change the answer: if you embed the survey with the Website collector you may not get the Survey End Page options, and Enterprise accounts can have org-managed custom end pages, contact your admin if your team enforces a different end page. (help.surveymonkey.com)
Can I redirect respondents to an external URL after completion?
Yes, SurveyMonkey supports redirecting respondents to an external URL from the Survey End Page, or closing the window or looping to the start; the end-page choice is set per collector. (help.surveymonkey.com)
Use the Publish > collector > Survey End Page settings to choose the behavior. The API also exposes redirect_type and redirect_url if you set collectors programmatically (values include "url", "close", or "loop"). (help.surveymonkey.com)
| Show the default end page | Respondents see SurveyMonkey’s default thank-you page (may include site info or optional research invites). | Use when you don’t need redirects or branded follow-ups. (help.surveymonkey.com) | Redirect to a URL | Respondents are sent to a webpage of your choice on completion (enter the URL in collector settings or via the API's redirect_url). | Use for conversion tracking, post-survey landing pages, or follow-up forms; ensure the collector type supports redirects. (help.surveymonkey.com) | Loop to start and allow another response | The survey reopens at the first page so respondents can take it again (requires Web Link collector and Multiple Responses). | Use for kiosks or repeat-entry flows; not suitable for one-off invited respondents. (help.surveymonkey.com) | Close the window or tab | The survey window/tab automatically closes after completion (browser behavior may vary). | Use when you want a silent exit without showing additional content. (help.surveymonkey.com)
What would change the answer: embedding method, collector type, and account settings matter, Website collectors and some paid/managed collectors limit end-page choices, and enterprise white-label setups can alter branding or end-page behavior. If you need dynamic redirects based on answers, use SurveyMonkey’s branching + the Survey End Page Redirect action or set redirects via the API. (help.surveymonkey.com)
How do I create or customize a thank-you page in SurveyJS?
SurveyJS’s Creator lets you author a custom HTML thank-you page, create conditional versions based on answers, and/or redirect respondents to external URLs after submission. (surveyjs.io)
In the Survey Creator open the Thank You Page category, add or edit the HTML markup (you can use placeholders like {name}), and use Dynamic Thank You rules to show different messages for different responses. To redirect, use the “Redirect to an external link after submission” property or the Dynamic external link property to send respondents to different URLs based on conditions. (surveyjs.io)
Who this suits and trade-offs: SurveyJS is a developer-focused library (form rendering plus optional commercial Creator UI), so it fits sites or apps where you control hosting and can run JavaScript. If you want a hosted, click-through service with no development, a SaaS like SurveyMonkey is easier; if you need full control, conditional HTML and programmatic redirects in SurveyJS give more flexibility but require implementation and a backend to store results. (surveyjs.io)
As of November 7, 2026 the steps and limits cited above reflect SurveyMonkey’s and SurveyJS’s documentation; account type, collector type, and whether your team enforces a custom end page are the main things that would change what you can do. (help.surveymonkey.com)
