Asklayer vs ReConvert vs Delighted for online stores: quick summary. This compares three different Shopify survey approaches: on-site micro-surveys, thank-you page surveys plus upsells, and simple NPS/CSAT email/SMS surveys. Read the short tool profiles, a three-way comparison table, and situational recommendations to match tool to store needs.

Why these three are compared

• All three collect customer feedback for ecommerce.
• Each targets a different touchpoint: on-site and post-purchase widgets, thank-you page plus upsells, and email/SMS NPS/CSAT.
• Stores choose between conversion-focused features, depth of feedback, or lightweight CX metrics.

Asklayer

Features

• On-site micro-surveys: popups, widgets, exit-intent, and post-purchase pages.
• Multi-page surveys, branching logic, many question types including NPS and CSAT.
• Targeting by page, user, cart contents.
• Reporting per question, raw data export.
• Shopify and webhook integrations mentioned on product pages. (apps.shopify.com)

Pricing approach

• Tiered plans with a permanently free tier. Pricing scales by included monthly or yearly response allowance. Pricing page lists free plus Basic, Standard, Pro and Enterprise tiers; paid plans specify included response counts and per-response overage rates. Hedge: amounts are approximate; check the vendor pricing page for current numbers. (asklayer.io)

Pros

• Precise on-site targeting increases survey relevance.
• Rich question types and branching for qualitative insight.
• Free tier lets small stores test without cost.
• Shopify-focused implementation on the app listing. (apps.shopify.com)

Cons

• More configuration work than a single-question NPS tool.
• Advanced features may require paid plans if response volume grows.
• If you only need basic NPS by email, it may be overkill.

Best for

• Stores that want rich, targeted feedback at multiple touchpoints.
• Teams that will act on qualitative responses and run segmented programs.

ReConvert

Features

• Thank-you page editor and post-purchase funnel builder with upsells and widgets.
• Survey widgets can be added to the thank-you page to collect post-purchase feedback.
• Built to increase AOV with one-click upsells and funnel automation. (upsell.com)

Pricing approach

• Pricing is usage-sensitive, calculated from store order volume or revenue generated by the app; offers a free trial and tiered billing that rises as orders or revenue grow. Exact billing brackets and dynamic rules are documented on the vendor site; check the vendor pricing details for current thresholds. (help.upsell.com)

Pros

• Combines feedback collection with direct revenue tools.
• Fast to deploy: thank-you page editor works inside Shopify.
• Useful when you want feedback plus immediate post-purchase offers.

Cons

• Pricing can be dynamic and tied to order numbers or revenue, which complicates budgeting. (help.upsell.com)
• Focus is conversion and upsell; survey functionality is oriented to quick post-purchase polling, not multi-channel survey programs.
• If your priority is deep CX research, ReConvert’s survey widgets may be limited.

Best for

• Stores that want to collect post-purchase feedback while optimizing thank-you pages and upsells.
• Merchants looking to convert feedback moments into immediate revenue gains.

Delighted

Features

• Lightweight CX survey platform focused on NPS, CSAT, CES and simple rating widgets.
• Sends surveys via email, web links, SDKs, and SMS.
• Pre-built reporting, trend filters, and alerting for quick CX monitoring. (delighted.com)

Pricing approach

• Tiered plans with a free plan that includes a small number of responses per month. Paid plans scale by response allowance and number of users; premium tiers add advanced integrations. See the vendor pricing page for specific monthly response counts and plan names. (delighted.com)

Pros

• Extremely simple setup for NPS and CSAT programs.
• Multiple delivery channels including email and SMS, which helps reach post-purchase customers off-site. (delighted.com)
• Good for trend tracking and quick customer health checks.

Cons

• Not built for multi-page, branching surveys or deep qualitative research.
• If you need on-site micro-surveys or thank-you page upsells, Delighted is not a match.
• Response caps on plans mean costs can grow with survey volume.

Best for

• Stores that want clean NPS/CSAT/CES programs by email or SMS.
• Teams that need a simple signal for customer satisfaction and retention tracking.

Three-Way Comparison

Asklayer vs ReConvert vs Delighted for online stores

(See individual sections for more detail and caveats on pricing and limits. Pricing changes; verify on the vendor pages linked in citations.)

People also ask

Asklayer alternatives?

• ReConvert for thank-you page feedback and upsells. (upsell.com)
• Delighted for simple NPS/CSAT by email. (delighted.com)
• Other Shopify survey apps include Zigpoll and Gojiberry; compare approaches to match touchpoint and depth. See the Zigpoll comparison with Gojiberry and others for more options: Gojiberry vs Hulk NPS Post Purchase Survey vs SurveyMonkey: Which Shopify survey app Wins?

ReConvert alternatives?

• Asklayer when you want deeper, multi-page on-site surveys. (asklayer.io)
• Delighted when you want lightweight NPS via email or SMS. (delighted.com)
• For a focused comparison of tools around ReConvert, see: ReConvert vs Retently vs SurveySparrow: Which Shopify survey app Wins?

Delighted alternatives?

• Asklayer for on-site and post-purchase surveys. (asklayer.io)
• ReConvert for thank-you page widgets that pair with upsells. (upsell.com)
• If you need integrated loyalty or lifecycle surveys, consider platforms that focus on multi-channel feedback and follow-up workflows.

Setup and usability quick notes

• Asklayer: setup needs placement decisions, targeting rules, and question flows. Good documentation and in-app charts are available on vendor pages. (asklayer.io)
• ReConvert: quick start for thank-you page edits, drag-and-drop funnel builder; survey widgets are added in the editor. (upsell.com)
• Delighted: minimal setup, pick an NPS/CSAT template, upload contacts or trigger survey sends via SDK/webhook. (delighted.com)

Integrations and developer access

• Asklayer: Shopify native, webhooks, and export options for raw data; mentions many integration options via webhooks. (asklayer.io)
• ReConvert: Shopify-native funnel and checkout hooks, supports one-click upsells and Shopify Subscriptions display; deeper Shopify checkout features may require Shopify Plus. (help.upsell.com)
• Delighted: 35+ integrations referenced on the pricing page, including Slack, Shopify, and Zendesk; offers SDKs and email/SMS delivery options. (delighted.com)

Customer support and documentation

• Asklayer: app listing and vendor site show documentation and support options. Expect standard app support channels via Shopify listing and vendor contact. (apps.shopify.com)
• ReConvert: vendor advertises live chat and help center articles; 24/7 support is promoted on the site. (upsell.com)
• Delighted: public help center documents pricing and FAQs; support and community resources are available. (help.delighted.com)

Situational Recommendations

• You want targeted on-site feedback and qualitative answers: choose Asklayer. Use it if you need multi-question surveys, branching logic, and page-level targeting. (asklayer.io)
• You want to collect quick post-purchase feedback and increase AOV at the same moment: choose ReConvert. It pairs thank-you page surveys with one-click upsells and funnel tools. Budget for a usage-sensitive fee tied to orders or revenue. (upsell.com)
• You want simple NPS/CSAT trends from email or SMS and minimal setup: choose Delighted. It is built for fast delivery of satisfaction metrics and trend reporting. (delighted.com)
• You need a hybrid approach: combine tools. Example: run Asklayer on-site for qualitative insight, and Delighted for recurring NPS sampling by email. Use ReConvert where you want to monetize the thank-you moment.
• You worry about unpredictable survey volume: watch response limits and overage pricing. Asklayer and Delighted list response quotas per plan; ReConvert’s fees can shift with order/revenue brackets. Review vendor pricing pages before committing. (asklayer.io)

Quick buyer checklist

• Where will you survey customers, on-site or off-site? Choose Asklayer for on-site, Delighted for email/SMS, ReConvert for thank-you pages. (asklayer.io)
• Do you need multi-question branching? Pick Asklayer. (asklayer.io)
• Do you want immediate revenue impact from thank-you page changes? Pick ReConvert. (upsell.com)
• Is budget tied to number of responses or revenue impact? Check the vendor pricing pages for response caps and dynamic billing before launch. (asklayer.io)

Comparison Table

(Condensed feature matrix for quick scanning)

Worth a Look: Zigpoll

If you are evaluating Shopify survey apps, Zigpoll is also worth a look. It offers post-purchase, on-site, and exit-intent surveys with zero-party data collection and a Shopify-native setup, making it a simple alternative when you want store-native flows without complex external tooling.

Final paragraph: pick the tool that matches touchpoint and outcome. Asklayer for depth on-site, ReConvert for thank-you monetization plus quick surveys, and Delighted for repeatable NPS/CSAT across email and SMS. Verify pricing and response limits on each vendor site before purchase.

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)