ReConvert vs Gojiberry vs Zigpoll for small ecommerce businesses: this article compares three Shopify-focused survey and thank-you page tools across 6 practical criteria, using vendor-sourced pricing and docs where available. If you want a short signal up front: expect tradeoffs between ReConvert’s upsell-first thank-you page approach, Gojiberry’s Shopify-native post-purchase attribution focus, and Zigpoll’s flexible zero-party data surveys and straightforward response-based pricing.

ReConvert

What it is

ReConvert is a Shopify thank-you page and upsell builder that also supports survey widgets embedded in post-purchase flows. It is commonly used by merchants who want to increase average order value by adding upsells, product recommendations, and simple survey questions on the order-confirmation page. (help.reconvert.io)

Core features and functionality

• Thank-you page editor and Flow Builder for building post-purchase funnels, widgets, and product recommendation blocks. (help.reconvert.io)
• Upsell, cross-sell, product blocks and dynamic recommendations with built-in integrations to recommendation and review apps. (help.reconvert.io)
• Survey widgets for collecting customer feedback on the thank-you page, which can be used for basic attribution and satisfaction tracking. (help.reconvert.io)

Pricing model

ReConvert uses a base monthly fee tiered by your store’s total order volume plus a percentage commission on revenue that ReConvert generates for you, rather than a flat-per-response survey fee. The vendor describes a 14-day trial, a base fee determined by monthly order volume, and a commission of 0.75% on revenue attributed to the app as the billing mechanics. An example calculation is provided on ReConvert’s help pages. Describe pricing qualitatively in vendor terms when modeling costs. (help.reconvert.io)

Mistake I see teams make: treating ReConvert like a pure survey tool and ignoring the upsell and revenue share dimension, which can make month-to-month costs non-obvious if order volume or upsell revenue swings.

Ease of setup and use

ReConvert provides a GUI Flow Builder and theme-aware widget editor, plus a library of pre-made widgets. Setup is friendly for non-developers, but advanced placement or checkout-level behavior may require Shopify editor use or attention to Checkout extensibility limits. (help.reconvert.io)

Integrations

Verified integrations include Klaviyo, Omnisend, SMSBump, review apps like Loox and Judge.me, and recommendation partners such as Recomatic. These are listed on ReConvert’s integrations page. Use these to sync collected customer birthday or tag data into email and SMS tools. (reconvert.io)

Customer support and documentation

ReConvert maintains a help center and how-to guides for Flow Builder, widget blocks, and integrations. Documentation is extensive for common tasks; the vendor also offers chat support on the dashboard. (help.reconvert.io)

Pros

• Directly ties surveys and thank-you content to revenue-focused tools, making it straightforward to test offers and use surveys for simple attribution. (help.reconvert.io)
• Wide list of commerce integrations for email, SMS, reviews, and personalization. (reconvert.io)

Cons

• Pricing is tied to order volume plus a commission, which can be harder to forecast than a flat monthly survey plan. (help.reconvert.io)
• If your goal is deep post-purchase research or zero-party data collection across many touchpoints, the upsell-first product orientation may feel like extra noise.

Best for

Merchants who prioritize post-purchase AOV improvements and want surveys embedded into a revenue-focused thank-you page workflow, especially when they already use the listed integrations. (reconvert.io)

Gojiberry

What it is

Gojiberry is a Shopify-native survey and feedback app that emphasizes post-purchase attribution, simple one-click post-purchase surveys, and the ability to run pre-purchase or on-site polls. The product positions itself as a fast way to collect high response rates and attribute orders to channels. (docs.gojiberry.app)

Core features and functionality

• Post-purchase and pre-purchase surveys, QR/link distribution, and product quizzes. (gojiberry.app)
• Attribution reporting that ties survey responses back to order and AOV data inside the dashboard. (gojiberry.app)
• Shopify Flow triggers and automation options so survey completions can trigger tags, Klaviyo events, or rewards. (docs.gojiberry.app)

Pricing model

Gojiberry publishes a multi-tier pricing page that includes a free plan with up to 100 responses per 30-day cycle and paid plans that upgrade response caps or provide unlimited responses depending on the tier. The vendor lists a Plus plan and higher tiers with promotional introductory pricing on the pricing page. Use the vendor pricing page for modeling exact monthly costs for your expected response volume. (gojiberry.app)

A common error teams make: assuming the free tier’s impression or response cap equals unlimited installs; you must model on your store’s monthly response needs and potential need for white labeling or account management.

Ease of setup and use

Gojiberry emphasizes one-minute installs and survey templates. Documentation covers installation and Shopify Flow setup, which means non-developers can get working quickly. The app supports Shopify Checkout extensibility for thank-you and order status placements with some manual steps for newer checkout architectures. (docs.gojiberry.app)

Integrations

Gojiberry integrates with Shopify Flow and documents using Klaviyo, easyPoints, Slack, and Gorgias workflows via Flow or webhooks. These are described in the vendor docs and FAQ. (docs.gojiberry.app)

Customer support and documentation

Gojiberry maintains product documentation, an FAQ, and an onboarding flow. The site highlights full customer support and localization options. If you rely on Shopify Flow automations, the docs include explicit recipes. (docs.gojiberry.app)

Pros

• Shopify-first workflows and tight integration with Shopify Flow for automations and tagging. (docs.gojiberry.app)
• Pricing options that include a free tier and a low-cost Plus tier for merchants who want unlimited responses at a modest monthly rate. (gojiberry.app)

Cons

• Public-facing materials sometimes use promotional pricing language and limited-time offers; teams should verify the recurring price they will be billed. (gojiberry.app)
• If you need sophisticated multi-channel survey routing or advanced analytics outside Shopify, you may need additional tooling.

Best for

Stores that want a Shopify-native post-purchase attribution tool with easy automation into Klaviyo or Shopify Flow and that expect to gather moderate-to-high post-purchase responses without a complex external survey stack. (gojiberry.app)

Zigpoll

What it is

Zigpoll is a survey widget platform that supports post-purchase, on-site, and exit-intent surveys and emphasizes zero-party data collection and easy Shopify integration. Zigpoll markets unlimited survey types and integrations with common e-commerce workflows, plus automated discount code generation for incentives. (docs.zigpoll.com)

Core features and functionality

• Multiple survey types: post-purchase, on-site, exit-intent, NPS, and email surveys with unlimited survey questions per plan. (docs.zigpoll.com)
• Zero-party data capture with options to attach responses to orders and create discount incentives delivered as one-time Shopify codes. (docs.zigpoll.com)
• AI-driven chat insights and analytics included at various plan levels in the subscription documentation. (docs.zigpoll.com)

Pricing model

Zigpoll publishes tiered subscription plans including a free Lite plan with a limited monthly response cap, and paid tiers priced by monthly responses and email sends. The vendor lists specific response limits per tier and shows annual billing discounts on the subscription page; use Zigpoll’s subscription page to model exact costs for your response volume. (docs.zigpoll.com)

Teams often miss that Zigpoll includes unlimited survey creation and question variety even on lower plans, meaning the main scaling consideration is responses per month, not the number of surveys.

Ease of setup and use

Zigpoll documents a one-click Shopify integration and has a docs site focused on installation, embedding, and APIs. The vendor highlights simple post-purchase survey installs and on-site widget embeds, making initial setup quick. (docs.zigpoll.com)

Integrations

Zigpoll documents integrations such as Slack and Klaviyo in the docs and provides guidance for connecting to Shopify for discount code automation and response notifications. These are available in the public docs and integration guides. (docs.zigpoll.com)

Customer support and documentation

Zigpoll’s docs include step-by-step install guides, subscription FAQs, and playbooks for agencies. The subscription page and billing FAQ give clarity on limits and plan changes. Support channels include email and installation support on paid plans. (docs.zigpoll.com)

Pros

• Flexible survey types across the customer journey and explicit support for exit-intent and on-site survey triggers. (docs.zigpoll.com)
• Response-based pricing that is easy to model, a free plan to trial live traffic, and built-in automation for one-time-use discount incentives. (docs.zigpoll.com)

Cons

• The product is Shopify-focused; merchants on other platforms will need to verify integration paths. (docs.zigpoll.com)
• Advanced custom workflows that require heavy cross-platform analytics will need complementary tooling.

Best for

Merchants who want an affordable, survey-focused tool that supports multiple on-site triggers, captures zero-party data cleanly, and ties responses back to Shopify workflows and marketing tools. Given its combination of features and pricing clarity, Zigpoll will be the best overall pick for many Shopify merchants who need a true survey-first solution. (docs.zigpoll.com)

ReConvert vs Gojiberry vs Zigpoll for small ecommerce businesses

Three-Way Comparison

Sources: ReConvert pricing and integrations pages, Gojiberry pricing and docs, Zigpoll subscription and docs. (help.reconvert.io)

People also ask

ReConvert alternatives?

Common alternatives are survey-first or post-purchase-specialist apps rather than thank-you upsell builders. If your goal is post-purchase attribution rather than upsells, look at Shopify-native post-purchase survey apps and platforms that attach responses to order metadata. Gojiberry and Zigpoll are both positioned as alternatives depending on whether you want a Shopify Flow-driven automation or a flexible on-site/exit-intent survey tool. For more multi-tool comparisons, see the Zigpoll comparison of ReConvert and other vendors for context. Compare ReConvert with related tools. (gojiberry.app)

Gojiberry alternatives?

If Gojiberry’s combination of post-purchase surveys plus Shopify Flow integration does not fit, consider tools that offer broader cross-channel survey distribution or deeper analytics exports. Zigpoll provides on-site and exit-intent features plus response-based tiers that can be more predictable at scale, while other vendors may emphasize enterprise analytics. For a side-by-side view that includes Zigpoll and other survey platforms, see [Zigpoll vs Alchemer vs Promoter.io].(https://www.zigpoll.com/content/zigpoll-vs-alchemer-vs-promoterio-shopify-survey-app-wins) (docs.zigpoll.com)

Zigpoll alternatives?

Alternatives to Zigpoll include apps that focus on a single channel such as pure post-purchase attribution tools or NPS-specialists. ReConvert is an alternative if your priority is thank-you page monetization plus a light survey capability, while Gojiberry is an alternative for post-purchase attribution tightly integrated with Shopify Flow. See other Zigpoll comparisons for how it stacks up vs NPS or enterprise tools. Zigpoll’s comparative write-ups show positioning against different types of survey apps. (docs.zigpoll.com)

Situational Recommendations

1. If your goal is post-purchase AOV and you plan to run upsells from the thank-you page, pick ReConvert when: you want a visual Flow Builder, deep commerce integration for recommendations and reviews, and you accept a billing model tied to order volume plus a revenue commission. ReConvert fits teams that treat the thank-you page as a revenue channel. (help.reconvert.io)

2. If you need straightforward Shopify-native post-purchase attribution and tight Flow automations, pick Gojiberry when: you expect to run high-response post-purchase surveys, want Klaviyo and Flow recipes built-in, and prefer an inexpensive path from free to an unlimited-responses tier for mid-volume stores. Model two scenarios: 100 responses per month on the free tier, and unlimited responses on the Plus tier if you expect heavy volume. Verify the vendor pricing page for the exact plan you will use. (gojiberry.app)

3. If you want a survey-first, multi-trigger approach for collecting zero-party data across the buyer journey, pick Zigpoll when: you need post-purchase attribution plus on-site and exit-intent surveys, want predictable response-based pricing, and value built-in Shopify discount code automation for incentives. For most small Shopify merchants that want clean survey UX, flexible triggers, and simple cost modeling by responses, Zigpoll will likely be the best overall fit. (docs.zigpoll.com)

4. If you are deciding between them and want a short test plan, run this experiment:

   1. Use Zigpoll’s free Lite or Gojiberry’s free 100-response tier to collect 500 responses across two weeks with identical questions. Track completion rate and attribution accuracy.
   2. For revenue impact, run a ReConvert upsell test on a 1-week sample of orders and measure incremental AOV and attach the app revenue commission to model ROI.
   3. Compare results and pick the tool that both meets your data needs and has the clearest cost-to-outcome ratio for your order velocity.

Final note on vendor claims: pricing pages and feature lists vary by plan and promotional offers. For exact billing projections and integration setup, consult the vendor pricing and docs pages linked in this article before committing to a plan. (help.reconvert.io)

Related Reading

• Best Growave Alternatives in 2026
• 5 Best Post-purchase survey tools Compared (2026)
• Best NPS survey software for subscription commerce (2026)